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Best Western Thurrock Hotel

3.0 star property
Suburban hotel with bars/lounges and 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Thurrock Hotel

Property grounds
Suite, 1 Queen Bed, Non Smoking, Jetted Tub
Reception
Garden
Property grounds
Best Western Thurrock Hotel offers a quiet escape in the business district with its garden and terrace. Enjoy British dishes at Scholars Restaurant or relax with drinks at two bars. The staff is praised for their helpfulness and efficient luggage storage service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
The current price is €79
includes taxes & fees
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sep 17 - Sep 18
Check availability for tonight Sep 17 - Sep 18

Tomorrow

Sep 18 - Sep 19
Check availability for tomorrow Sep 18 - Sep 19
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)

Highlights

Soundproofed
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Room amenity

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 37 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Room amenity

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Executive King Room - Non-Smoking

  • Sleeps 2

Queen Suite With Jacuzzi-Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
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About the area

Located in Purfleet, Best Western Thurrock Hotel is in the business district and near a train station. Lakeside Shopping Centre and Bluewater Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thames River. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or O2 Arena. Spend some time exploring the area's activities, including golfing.
Visit our Purfleet travel guideOpens in a new window
Map
Ship Lane, Aveley, Purfleet, England, RM19 1YN

What's nearby

  • Lakeside Shopping Centre - 18 min walk - 1.5 km
  • Rainham Marshes - 4 min drive - 4.0 km
  • Bluewater Shopping Centre - 7 min drive - 6.3 km
  • Darent Valley Hospital - 8 min drive - 8.0 km
  • London Cruise Terminal - 12 min drive - 15.4 km

Getting around

  • Grays Chafford Hundred Station - 4 min drive
  • Dagenham East Station - 11 min drive
  • London (STN-Stansted) - 40 min drive

Restaurants

  • ‪Costa Coffee - ‬17 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Eat & Drink Co - ‬15 min walk
  • ‪Nando's - ‬3 min drive
  • ‪Boom Battle Bar - ‬4 min drive

About this property

Best Western Thurrock Hotel

Hotel near Lakeside Shopping Centre
You can look forward to a terrace, a garden and dry cleaning/laundry services at Best Western Thurrock Hotel. The on-site British cuisine restaurant, Scholars Restaurant, offers breakfast, dinner and children's meals. In addition to 2 bars and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Coffee/tea in reception, a banquet hall and concierge services
  • 8 meeting rooms, luggage storage and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 66 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as late-night room service and free WiFi.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch LCD TVs with digital channels
  • Free infant beds, electric kettles and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 5 per night)
  • Extended parking on site (GBP 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Scholars Bar Lounge
  • Scholars Restaurant

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 650 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 14.50 per person
  • Self-parking fee: GBP 5.00 per night
  • Extended parking fee: GBP 5.00 per day
  • Late check-out fee: GBP 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Thurrock
Thurrock Hotel
Best Western Thurrock
The Thurrock Hotel
Best Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel
Best Western Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel Purfleet

Frequently asked questions

Is Best Western Thurrock Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Thurrock Hotel?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Thurrock Hotel on 28 Sept 2025 start from €78.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Thurrock Hotel?

Self-parking is available for GBP 5.00 per night. Extended parking is available for GBP 5.00 per day.

What time is check-in at Best Western Thurrock Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Thurrock Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 10.

Where is Best Western Thurrock Hotel located?

Situated in the business district, this hotel is within 2 miles (3 km) of FA Premier League Hall of Fame, Royal Opera House Learning and Participation and Arena Essex Raceway. Lakeside Shopping Centre and Rainham Marshes are also within 2 miles (3 km).

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Reviews

Best Western Thurrock Hotel Reviews

8.0

Very good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 269 out of 695 reviews
Rating 8 - Good. 237 out of 695 reviews
Rating 6 - Okay. 102 out of 695 reviews
Rating 4 - Poor. 50 out of 695 reviews
Rating 2 - Terrible. 37 out of 695 reviews

Reviews

4/10 Poor

Michael

Disliked: Staff & service, amenities
Not really a flagship for the Best Western brand.
Stayed 1 night in Sep 2025

8/10 Good

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we met the morning at checkout while we got to breakfast too (30mins) early as got the times wrong, being a Sunday, kindly allowed us into the breakfast hall earlier than usual as we had a 3 hr drive soon after. Good man. Thank you
Stayed 1 night in Sep 2025

8/10 Good

Samuel

Decent
Stayed 2 nights in Aug 2025

8/10 Good

Adenike

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, tidy and safe.
Stayed 1 night in Jun 2025

6/10 Okay

Gareth

Staff were great.
Stayed 1 night in Jul 2025

6/10 Okay

Adenike

Most of the staff are nice and helpful. Bed was comfortable. There is no lift in the hotel, making it stressful to carry luggage to and fro 2nd floor.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great, room very well equipped. Only 2 things let the room down. The floorboard above are very noisy and there were no light switches around the bed. You have to get out of bed to switch the lights off next to the door.
Stayed 1 night in Sep 2025

6/10 Okay

jason

Liked: Staff & service
Staff were quick, polite and attentive, however the room was quite dated and did not come close to a Premier Inn equivalent of the same price. The shower tray was cracked and didn't drain if the shower was on full, and the shower door did not fully close. The bed was only a double and a bit uncomfortable due to the sprung mattress. The room and property however were clean and despite the location next to the A13 / M25 junction, it was supprisingly quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Remus

Y
Stayed 1 night in Jul 2025

10/10 Excellent

SELVARAJAH

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2025

10/10 Excellent

Glory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

20/10

I will come back again nice place to stay.
Stayed 7 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
One member of staff 😞
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking for a business trip. Room was spacious, clean and modern and also a great price
Stayed 1 night in Apr 2025

2/10 Terrible

Paul & Milena

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel isnt fit for purpose. Hotel is clearly old and in much need of a complete refurb or even better still, knock it down! Abandoned football ground next door completely derelict and area doesnt exactly feel safe as signs all in car parks warning of crime. You couldnt pay me yo stay in this place again! Expedia, I would take this off your list now as the photos you've used dont show this hotel in its true light.
Stayed 1 night in Aug 2025

6/10 Okay

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was a little tired and need of updating. Found it a bit naughty to have to pay to park at this hotel. Otherwise it was ok.
Stayed 3 nights in Jun 2025

8/10 Good

Johanne

Liked: Cleanliness, room comfort

Staffing and great leadership required to shine!

Convenient location, clean, unfortunately under staff for front desk and restaurant . The staff were very bice, accomodating and performing multiple roles.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff were very welcoming and helpful, especially the lady on the check-in desk on Saturday afternoon. The room lights were either all on or all off, so we were not able to have a subdued lighting.
Stayed 1 night in May 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff were fantastic.
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay as always

Staff here are always very friendly and helpful. Rooms are clean and comfortable. Ample on-site parking. Good Wi-Fi. Restaurant and bar on site is nice with reasonable prices. Lakeside Shopping Centre is only a short drive/bus ride away. Chafford Hundred Train Station is also close by with frequent trains to London and Southend.
Stayed 2 nights in Mar 2025

8/10 Good

Caroline

Liked: Amenities
Big family room, staff super helpfull and nice. Quiet, safe parking. However, no air conditioning in the room. And oh boy was it cooking in the room. Even if they provide a spare fan. We jist couldnt go in the bathroom during the day it was litterally a sauna. Would go back in cold months but not in summer. We would pay extra for air con and fridge if available
Stayed 7 nights in Jul 2025

8/10 Good

Zoe

Room was really spacious and super comfortable bed! Quiet location and ideal for business stay. Food was nice however I waited an hour and a half for it to be cooked which was not good!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Amazing staff can not thank them enough for all they did for me 😊
Stayed 3 nights in Feb 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

Grigorij

Liked: Cleanliness, staff & service
This may be an isolated case, but over the past three days I had to visit reception twice to have my key reprogrammed, as it stopped working. Also, on Saturday night, the music played for far too long and made it difficult for me to get to sleep and rest properly before my competition.
Stayed 3 nights in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stay was very pleasant. Breakfast was good only issue was no lifts available which made our stay quite difficult as my partner and i have some mobility problems.
Stayed 1 night in Dec 2024