Puttenham Hotels

"Good "

"Beware of hotels that book large conference groups. There were two large groups, one that partied outside our window until midnight. We could not access our original rooms as the lift was broken and my 89 year old mother could not go up the stairs. The receptionist was more interested in checking out the split ends in her hair than she was in trying to accommodate us with new rooms. When they finally did give us rooms, we had to haul five suitcases, a car seat, a two year old and my Mom in her walker by ourselves. Disgraceful. "

"Excellent staff, very helpful and polite. The only problem I had was that drawing the curtains in my room was very challenging as the rings on the curtain pole didn’t glide smoothly and you had to wrench the curtain closed and open. Food was excellent and the room was quiet overlooking a peaceful garden. A good 4 out of 5."

"Couldn’t check in early because I didn’t receive the text message , I only had the itinerary / booking number and it wasn’t being aacceoted for self check in - it was unfortunate, my daughter wasn’t feeling well but gladly waited with me for an hour until we can be checked in. It’s better to book directly with the official website as it speeds up the check in process - witnessed a good number of people able to access their rooms early because of this. We got directions to our lodge, which was great. The shower was clean but when we closed the bathroom door, there were hairs and the floor was wet behind it . In the end, the bed was comfy and we just needed a clean enough space to rest and stay for the night,"

"Another lovely stay at the Harbour Hotel, loved the newly refurbished room. Genny, front of house was wonderful and accomodating, thank you. "

"Great place to stay, really comfortable"

"The room was clean but the decor and condition outdated and poor. There appears to have been no updating or redecorating since I last stayed here 10 years ago. No breakfast as they no longer have dining facilities."

"As always a Hilton Hotel from country to country gives one comfort at having made the choice."

"Slow service in bar"