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Reviews of Fairmont La Marina Rabat Sale Hotel And Residences

5 out of 5
Fairmont La Marina Rabat Sale Hotel And Residences
La Marina, Avenue de Fes, Salé, Rabat-Sale-Kenitra

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews" "
Rating 8 - Good. 0 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

10/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Soubhi, Doha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Said Hany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024
Response from Fairmont La Marina Rabat-Salé Management Team on 29 Apr 2024
Dear Mr. Hany,We very much appreciate your comments regarding your stay at the Fairmont La Marina Rabat Sale Hotel And Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont La Marina Rabat Salé Management Team

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont was clean, relaxing, and the staff were amazing. Highly recommended
Stayed 3 nights in Apr 2024
Response from Fairmont La Marina Rabat Salé Management Team on 29 Apr 2024
Dear Omar,We very much appreciate your comments regarding your stay at the Fairmont La Marina Rabat Sale Hotel And Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont La Marina Rabat Salé Management Team

10/10 Excellent

Jyoti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to take small boats to Kasbah ouadays and walk to the Medina. Highly recommend this location if you’re visiting Rabat.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ahmed

Stayed 1 night in Dec 2023

10/10 Excellent

Arash, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Clean, quiet and supurb.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kirri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done team Fairmont
This place is amazing! From the moment you walk in you feel a very warm welcome from all the staff(apologies for not remembering names) and you all deserve nothing but praise. You honestly define what 5* hospitality is all about. The different aromas throughout the hotel are such a magic touch and differ from floor to floor. The team made an extra effort in our room as it was our anniversary. The bubble bath that was ready for us upon entering the room was an impressive task. Room amenities were perfect and the furniture and general comfort of the room was outstanding! Food was really good, both breakfast room service and the nikkei restaurant on the top floor. Architecturally, this whole place is a dream and hats off to everyone involved. An incredible stay in an incredible hotel with a team of staff who are exceptional at their jobs and made our stay a truly warm and magical experience.
Stayed 2 nights in Nov 2023
Response from Fairmont La Marina Rabat-Salé Management Team on 13 Nov 2023
Dear M. KIRRI,Thank you for taking the time to share your experience at Fairmont La Marina Rabat Salé Hotel & Residences. We are thrilled to hear that you had a wonderful stay with us and found our staff and services to be outstanding. Our entire team works hard to provide the best hospitality experience for our guests, and it is gratifying to hear that our efforts were noticed.We strive to deliver exceptional service at all times and it is a great pleasure to know that we achieved this during your stay. We will be sure to pass on your kind words of appreciation and admiration for Achraf, Nora, Youssef and the rest of our team members.Thank you again for your generous review! We hope you will give us another opportunity in the future to provide you with an excellent experience at Fairmont La Marina Rabat Salé Hotel & Residences.Sincerely,

10/10 Excellent

Avneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jerome Lobier on 20 Oct 2023
Bonjour, Thank you again for your valuable feedback, and we look forward to the opportunity to serve you better on your next visit.

10/10 Excellent

mohammed

Stayed 1 night in Sep 2023
Response from Jerome Lobier on 20 Oct 2023
Bonjour, Thank you again for your valuable feedback, and we look forward to the opportunity to serve you better on your next visit.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on vacation with the family from 11 years old to 83 years old. We were very well received with Nora, clear explanation and always with a smile. Nora even organized a little surprise for our child's birthday. The concierge Achfra also served us wonderfully, our transportation, activities, all were perfect. The rooms are very nice and spacious. The hotel is very well placed in the city, very clean and very well decorated. The only negative point is that we only had one restaurant open, the other 2 were closed but the kindness of Nora and Achfra made us forget it
Stayed 2 nights in Jul 2023
Response from General Manager on 4 Oct 2023
Dear Mr. Peter, I would like to thank you for your comment following your stay at Fairmont La Marina Rabat - Salé. We are delighted to learn that your experience with us was better than expected and we will not hesitate to share your motivational feedback with Nora and Achraf. We are looking forward to welcome you back very soon !Best Regards, Jérôme Lobier

10/10 Excellent

Hasnae

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding customer service, Friendly staff, great location and anything else you can think of. Looking forward to stay here again.
Stayed 1 night in Jul 2023
Response from Fairmont La Marina Team on 24 Jul 2023
Dear Mrs. Hasnae, Thank you for your valuable comment following your stay at Fairmont La Marina Rabat - Salé.We are very happy to learn that you enjoyed the location as well as our staff and customer service. We are also looking forward to welcome you back very soon.Best Regards, Jérôme Lobier General Manager

4/10 Poor

Mohamed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Geen zwembad , personeel onervaren , prijsverhouding te hoog voor de kwaliteit
Stayed 3 nights in Apr 2024
Response from Fairmont La Marina Rabat Salé Management Team on 29 Apr 2024
Dear Mr. Mohamed,We very much appreciate your feedback regarding your stay at the Fairmont La Marina Rabat Sale Hotel And Residences. We will share your feedback with our team. We are sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will meet your expectations. Sincerely, Fairmont La Marina Rabat Salé Management Team

6/10 Okay

philippe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ayant prolongé mon séjour d’une nuit j’ai eu la mauvaise surprise de voir mes effets personnels enlevés de ma chambre avant mon retour et je n’ai pas pu tout récupérer alors que je partais à 4 h du matin pour l’aéroport Pour un hotel de cette classe et prix !!!
Stayed 1 night in Oct 2023
Response from Fairmont La Marina Rabat-Salé Management Team on 13 Nov 2023
Cher Monsieur Collin, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Fairmont La Marina Rabat Sale Hotel And Residences. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Nous avons essayé de vous contacter à plusieurs reprises mais en vin. Les hôtels Fairmont sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, monsieur , en l’expression de nos sentiments les meilleurs.

10/10 Excellent

raed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Merci à Narjes et Soukaina
Merveilleux séjour au Maroc terminer par inoubliable courte séjour de trois jours à Rabat. Merci à toute l’équipe de l’hôtel. Merci Narjes… merci soukaina… À très bientôt… Mes Salutations le plus sincères. Salem de Jérusalem (Palestine).
Stayed 2 nights in Jul 2023
Response from Fairmont La Marina Team. on 2 Aug 2023
Cher Mr. Hamdan, Nous tenons à vous remercier pour votre commentaire suite à votre séjour au Fairmont La Marina Rabat - Salé.Nous sommes ravis de savoir que vous avez passé un séjour inoubliable avec nous. Nous ne manquerons pas de partager votre appréciations spéciale avec Narjiss et Soukaina.Nous espérons vous accueillir à nouveau très bientôt.Fairmont La Marina Team.

10/10 Excellent

Nassim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tout simplement fabuleux Une expérience unique où chaque détail du séjour est pensé Honnêtement bluffant Le Hammam était visiblement en maintenance durant notre séjour. Nous aurions aimé en profiter Une prochaine fois !
Response from Fairmont La Marina Team. on 10 Jul 2023
Cher Mr. Nassim, Nous tenons à vous remercier pour votre commentaire suite à votre séjour au Fairmont La Marina Rabat - Salé. Nous sommes heureux d'apprendre que vous avez eu une expérience unique parmi nous et nous vous remercions pour le feedback constructif. Nous espérons vous accueillir encore une fois très prochainement pour profiter de notre expérience au hammam ! Meilleures Salutations, Fairmont La Marina Team.