Cologne Hotel Guide - Rautenstrauch-Joest-Museum hotels in Cologne, Germany.

"Friendly and helpful staff. Made stay very pleasant "

"We arrived early and were told our room would be ready by 1:00 PM. When we returned, there was a technical issue with the door, and unfortunately after about two hours the problem still could not be fixed. The wait and back-and-forth were frustrating, but I do want to give credit to the staff for how hard they tried to help. They kept us informed, made sure we were comfortable, and ultimately offered to move us to a sister hotel with a cathedral view. While the experience was inconvenient, I appreciated their professionalism and genuine effort to resolve the situation."

"The room was spacious and had a kettle and nespresso machine. The pool and sauna were an added bonus. Breakfast was lovely, so much choice ,hot and fresh. Short walk to cathedral, bars, restaurents and station"

"Clean and modern room with very nice and spacious shower and bath!"

"Excellent customer care! Very clean and friendly staff"

"Good staff, no many options of restaurants or bars"

"Parking is a 5 minute walk. Not bad. "

"Checked in the first night and room given was not cleaned. Was left dirty from previous resident. Was offered a minor upgrade though "

"Absolutely perfect location for karneval. Close to everything you need to have a good time. Great restaurants and bars nearby, transit is 30 seconds outside the hotel, can't ask for a better spot. And the rooms are HUGE for Europe. Our one issue was the room was extremely dusty and the pillows were basically non existent, but small price to pay for the location. "