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Reviews of Wesley Gate Apartments

4 out of 5
Wesley Gate Apartments
Wesley Gate, Queen's Road, Reading, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Keila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a very nice property and would stay again. PROS: Good location to shopping and dining. Large enough space for 4, updated appliances and amenities. Cons: Rather loud as the windows are older and not sealed very well, This also meant it was colder in the apartment. A few blankets would have been nice to have, but realize could be hard with Covid. Also bright street lights right outside the window and the curtains don't keep out the light.
Stayed 6 nights in Nov 2021

4/10 Poor

REUBEN

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Location was convenient however the flat could have been cleaner and the shower enclosure door wasn’t secure.
Stayed 3 nights in Aug 2021
Response from Hostly on 22 Sept 2021
Hello Reuben, thank you for your review - we will definitely bring this up with our cleaning team, as it isn't the norm for the cleaning to not be to high standards, and will ensure our maintenance team attends to the shower enclosure door too. We hope to have you stay again next time you're in the area :) All our best - Team Hostly

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, room comfort
A great family stay
A great stay at this property.It’s a spacious modern flat with comfortable beds. The sofa bed was the only thing we didn’t successfully manage to use as it was tough to pull out, otherwise everything else was great. Shower pressure excellent - as this is sometimes where hotels and other accommodation fall short. If anything, a few flies in the property were annoying my little ones and they were hard to get rid of as the living room had a door leading onto the street which did not open. I would definitely recommend this property for a family stay, as it’s close to the shopping centre and local parks.
Stayed 2 nights in Aug 2021
Response from Hostly on 11 Aug 2021
Hello Sarah, We really appreciate you taking the time to write a review, the feedback is really appreciated and goes a long way in ensuring we keep improving to make every guests' stay as close to perfect as it can be! We look forward to having you stay again! :) All the best, Team Hostly

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Comfortable space.
Comfortable space! Nicely decorated too. Communication & directions were great - the only downside was the traffic noise from the road.
Stayed 2 nights in Jul 2021
Response from Hostly on 13 Jul 2021
Thank you so much for your review - we are glad you had a comfortable stay :) - All our best, Angelique, Kim & Jack

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, room comfort
Great Stay
Myself and 5 friends stayed here for the weekend. Easy check-in and great communication with Jack, the owner. The apartment was lovely and clean and very central, with only a short walk to the centre of Reading. One small issue we had was there was no clean bedding when we arrived, however this was sorted within the hour after notifying the owner. I would definitely stay here again if I was staying in Reading. Thanks for a great stay.
Stayed 2 nights in Jul 2020
Response from Hostly Team on 28 Jul 2020
Really appreciate the kind feedback Andrew, it would be great to have you stay again.

10/10 Excellent

Paul

Business traveller
Liked: Amenities
Very smart and stylish, property is slightly hard to find due to no signage and directly off the main road but if you read the instructions clear once you book that helps. It was still being built when i stayed (one half was completed) so lots of scaffolding around it. Could do with some building and car park space signage just to make it clearer. Had a few issues with cleanliness, rubbish left in places where cleaners hadn't cleaned properly, lightbulbs not working but Adam and Hayley @ letting company were excellent if there was an issue. always felt safe, be nice once all work is completed and professionals are staying there rather than the builders as they weren't the quietest in the evenings. Id highly recommend
Stayed 9 nights in Jun 2020
Response from Hostly Team on 23 Jun 2020
Thank you for the honest review. Fortunately the building works are now coming to a close and we will be putting signs up around the building. Thanks for staying with us and hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
An excellent stay in Reading.
Although booked into Wesley Gate apartments, there was no available rooms there. However, I was switched to alternative superior accommodation (Tulip Apartment) with little fuss and no extra cost. I would use this accommodation provider again.
Stayed 20 nights in May 2020
Response from Hostly Team on 22 May 2020
Thank you so much for your kind words!

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, room comfort
Perfect stay
no problems at all the property was clean and tidy and very modern and the beds were very comfy.
Stayed 3 nights in Apr 2020
Response from Hostly on 23 Apr 2020
Thank you Nathan for your kind words!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay and great customer service.
Lovely apartment, well furnished and nicely presented. Pleasant stay. Areas of improvement/feedback - the shower is a tad on the small side and the Wi-fi was quite poor. This is undergoing improvement, so hopefully the speed will be rectified soon. Customer service was extremely good, with attentive hosts.
Stayed 5 nights in Jan 2020
Response from Hostly on 5 Feb 2020
Thank you :-)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Reading
Excelent appartment clean, well eqipted and execelent services from the owners.
Stayed 3 nights in Dec 2019
Response from Hostly on 20 Dec 2019
Thank you so much for the kind words!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice and quite place, convenient location
New and well equ
Stayed 7 nights in Dec 2020
Response from Hostly Team on 21 Dec 2020
Thank you for your kind words, hope to see you again!

8/10 Good

Hailey, Hong Kong

Travelled with family, Business traveller, Travelled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness
It is quiet and accommodating. Very nice host. Cleaning is the only bad thing here.
Stayed 12 nights in Oct 2020
Response from KA on 23 Oct 2020
Many thanks for firstly deciding to stay with Hostly and secondly, for your review Hayley. We are pleased to hear you found us accommodating and that the property was quiet. We certainly look forward to welcoming you back. As for the cleaning, we do apologise to hear that you found it was not of a good standard. This will certainly be addressed, especially during these trying times. Many thanks. From all at Hostly.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superduper place
Very good place, exactly as described in pictures and text. It was quiet, clean and when I had a problem with the wifi during the weekend it was fixed very quickly by the guys managing the place. The tv by the way has Amazon prime, Netflix and BBC iPlayer (discovered this a little bit late I am sad to say). The location is not city centre, but just a five minute walk away, about ten to the station. Very good gym is three minutes away. Stayed for over a week while working and needing an apartment to work from. Will stay again. Stayed in the bottom floor apartment with the big windows. That was nice during day time, but maybe a little scary at night. Not watching very scary movies before sleep is recommended.
Stayed 8 nights in Jan 2020
Response from Hostly Team on 2 Feb 2020
Thank you so much for the kind words! We hope to see you again