10/10 Excellent
peter
22 Feb 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tour d'Ivoire
What a Hotel! My family of 5 (3 kids, and 2 adults) stayed here because we were visiting all of Switzerland and Geneva was our first stop. First, it was incredibly convenient to be near the SBB train tracks about a two-minute walk from the hotel. check-in was quick, Brian helped us at the desk and spoke fluent English. Our rooms were clean, with a beautifully painted landscape mural on the wall. The bathroom had all the amenities and was also very clean, I told Brian at the front desk that we collect reusable shopping/tote bags from cities we travel to, and by the end of the day, Brian was able to procure one of France and gave it to us free of charge. Also, a 5-minute walk away is a supermarket if you need to purchase anything with a standup pizza food cart in the parking lot as well, I had to go there to buy a cell phone charger outlet adaptor. The store was closed but again, Brian to the rescue with his personal phone charger we borrowed till the next day and going the extra mile by getting us plates and napkins for my family to eat the pizza in the room. The next morning was also grand with the included breakfast with locally acquired cheeses, Fresh bread, Pancakes, cereal, yogurt, and pastries some with chocolate, sliced meat milk, water, juice, and COFFEE. Brian was up early setting up breakfast and I got to talking with him, turns out he's the Owner and is from the U.S. as well! This place will treat you like Family.