Richfield Hotels

"Staff very friendly and helpful. Hotel is getting tired. Tub didn’t drain. Toilet didn’t flush. Needs Good cleaning. "

"Logan at the front desk was wonderful! "

"Great place to stay for concerts "

"Excellent hotel to stay, great location, family friendly, very clean and awesome restaurant. "

"An overnight stay with airport shuttle was my needs for this stay. The airport shuttle driver was great! My room had windows to 494 which had alot of construction going on...very noisy!!! Outback Steakhouse is just a walk across the parking lot so that was great for takeaway meal. Good place to stay for what I needed! I left before the breakfast options came out so would have been nice to have a few grab-n-go options for travelers leaving before 6:30am, 24 hour coffee options was a nice touch!"

"The valet parking was very helpful as was the bellman. Check in was easy and the room was spotless. We enjoyed the buffet breakfast, very good variety. Also being shuttled to the concert was a plus. "

"Clean room, staff, menu at the restaurant, great location!"

"The hotel is a bit old, the location is alrigh. I’m little surprised that it’s VIP access listed on Expedia, I was hoping it’s a little nicer. I was on 3rd floor and I can hear the fan noise all night, and there are lots of door slamming in the morning. The bathroom leaks whenever I take a shower. The gym is great, it’s above average compared to other hotel gym. "

"Clean hotel and casino but I’ve never met so many rude employees in my life. First, my husband bought a coffee from Caribou and they made other peoples drink but completely forgot about him. They said that he didn’t buy anything when he had a receipt. Next, the waitress at the restaurant we went to was very short and rude to my whole family. We didn’t matter to her and that was apparent. We asked another waitress for the necessities like napkins and silverware and without asking if we needed anything else, she walked away very quickly and didn’t stop back. Lastly, at the front desk, when we were trying to check out, my husband was standing in line at the counter and a man behind the desk rudely shouted “leave your hotel key on the desk and have a nice day”. Not to mention, comic bingo was fun but the music was too loud and the man spoke too quiet and too fast. Mind you, this was my birthday weekend and we had a good time but I don’t think we will be going back. "