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"Nice helpful staff"

"We had a lovely time hotel was lovely and staff excellent will definitely stay here again x "

"Lovely hotel, great location for centre of York & Barbican. Parking £17, but is secure. Hotel staff are lovely, so us the food in the bar."

"We had an excellent stay. Hotel was in a great spot. Staff really friendly. Room lovely. Quiet. 👍"

"I stayed at a suite and the room was very nice . Food is also very good both either breakfast or evening meal. I would stay again definitely and highly recommend staying. "

"Where can I begin with this dream! If I could give 7 stars I would. We have stayed in many 5 stars all over the world, I can firmly put this in the top 3. From the moment we arrived, Grantley Hall was a sensational experience. Issac holding the fort at the front gate, dressed impeccably, welcomed us like family and with so much energy it was like a shot of espresso! The valet boys were incredible and highly professional and helped us park directly outside of the hotel. Ricardo on the front desk is a seasoned professional, with a classic and tailored approach to his work which we highly appreciated. He welcomed us with so much care and took care of every detail of our stay. A true credit to Grantley Hall, again, impeccably dressed which is always so nice to see. The hotel itself is magestic and huge! Very clean and every detail has been considered. Our room was perfect, fully amenatized and beautifully furnished. Underfloor heating in our bathroom was wonderful in the morning! We dined at Fletchers - a team of consumate professionals with enough Northern charm to take you to the moon and back! The beef wellington was world class and the lighting and ambiance was perfect. The wonderful hostess of Fletchers was absolutley wonderful and made our experience so heartfelt and memorable. The gentleman who served us at breakfast was so professional and kind, another example of the stellar talents at Grantley Hall. Spa is world class also. Nothing else like this in the UK! "

"Clean room. Staff very welcoming and friendly. Bed very comfortable and roomy. Tea and coffee facilities provided with biscuits. Radiator on for the bathroom which made it very nice after showering. "

"Room was clean and well equipped. Staff were excellent, especially Nick at the bar. Didn't try the restaurant. Hotel generally was clean and well looked after and the grounds are pleasant. In a nice area with good transport into the city, although this is walkable. Only downside was the "nominal" fee for parking was £15 per night. "

"Nice looking property with decent facilities. Friendly helpful staff. Room was dusty in places. Full English was overcooked."