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"Good rooms Well stocked bar"

"We were given a free upgrade to a river view room, which was an expected delight as we could sit on the bed and gaze at York Minster! The room was warm (it was snowing outside), well-appointed and clean. On guest safety, the hotel scored big points as the lift was only operational by using the room keycard and fire escape route was clearly marked on the reverse. I could relax and enjoy my stay. "

"The room was lovely and clean. Staff were all friendly and helpful, even when we checked out the receptionist asked if there was anything else we would like help with. I thought this was a very thoughtful and nice thing to ask. The bar area was airy and well laid out and the drinks were reasonably priced."

"Good service "

"Stayed here before. Always excellent."

"Clean and comfortable room,ha everything we needed ,it was alsowarm despite the cold weather outside .."

"Staff were very nice. The late check in time was an issue. 4pm caused issues for many"

"Lovely hotel, 10min walk from centre of York. The staff is lovely, nice and clean room."

"It was an amazing trip never felt so safe gorgeous place hotel.was fan everything on doorstep "