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We could not fault this fabulous hotel. From the moment you arrive you are made to feel special. The staff are so friendly and helpful and the little freebie touches such as two glasses of presence when you arrive make all the difference. The rooms are lovely and the beds and pillows are to die for ...
Excellent location and staff were extremely friendly and could not do enough for us. This is actually a family run hotel and it shows - CUSTOMER SERVICE IS KING!!!
Napoleon Hotel€95Napoleon Hotel€95
Very comfortable and the staff were friendly and helpful ! Elisa was especially helpful! Lovely breakfast.
We had a lovely time at this hotel. The staff were so helpful and kind. The location was great and the room was very clean. The breakfast was great, I personally enjoyed eating in the comfort of my room. I agree that accessibility to the hotel will be an issue for anyone with mobility issues as access ...
The room was as advertised. The staff very kind and helpful. The area is good yes there are some unkempt people but it is a large city. I never felt unsafe. Breakfast was a good continental buffet...keep in mind Italy isn’t a breakfast country. Would stay again. Ask for a room away from Main Street ...
The room was small, but was clean and comfortable. Easy walking distance to the Vatican, Metro train station, and a city bus station. The hotel did not have a lot of amenities, but that was fine with us. We would stay there again.
the first room was small, AC did not work and had no elevator access. This was changed the second day. Buffet breakfast was great