"Overall not a great experience and I will definitely not return to this property. The staff are somewhat rude and condescending and pretty short and blunt. This is not a luxury hotel and I wasn’t expecting anything much but this definitely didn’t live up to low expectations. The property is dated and you can tell as the pictures online are misleading.
There is an old antique elevator that leads you to your room which is kind of quaint and nice. However, it goes downhill from there. The lockers in the room need a key which you have to get from the reception and no one will bring it up to you in case you want to use the locker. You have to carry all your luggage as there is no one to even help with the door. We had a lot of bags and it was impossible to do it all but they watched us struggle but didn’t bother to help. We asked for a late checkout and instead of saying anything nice to decline, all that the receptionist said was “No, impossible. No no no…”and then abruptly hung up. When they do your room, they do not replenish with water either.
Not going to be coming back or recommending people."
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