Interior entrance

Reviews of Relais Vittoria Colonna

Relais Vittoria Colonna
Via Vittoria Colonna 32, Rome, RM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 431 out of 548 reviews" "
Rating 8 - Good. 90 out of 548 reviews" "
Rating 6 - Okay. 13 out of 548 reviews" "
Rating 4 - Poor. 7 out of 548 reviews" "
Rating 2 - Terrible. 7 out of 548 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick, Saskatoon

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a great location in a wonderful neighbourhood. It is easy to walk to most of the key sights in Rome from this hotel and the hotel is wonderful. There are three great restaurants just outside the door. Nice safe area. During our stay in the hotel, a renovation was underway on a floor above the hotel floor. This led to sewer gas seeping into our bathroom in the evenings and overnight. Hopefully the construction is now completed.
Stayed 4 nights in Apr 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and quiet stay in Prati. Great location to walk to attractions. Thanks for a great stay!
Stayed 3 nights in Apr 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could be a bit more variety
Stayed 7 nights in Apr 2024

10/10 Excellent

Jacqueline Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptional, ever ready to help in any way. Cheerful, smiley & courteous at all times - they made our stay very special
Stayed 7 nights in Apr 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marlow and his partner were great everyday. Breakfast was very good. Room was clean and nice. Wife and I enjoyed our stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael, Chatham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christiano is so amazingly nice and helpful, as was the rest of the staff. Clean hotel, great breakfast, and really perfect area away from too many tourists.
Stayed 5 nights in Mar 2024

4/10 Poor

Ines

Disliked: Amenities, property conditions & facilities
It feels like you’re in a house not a hotel. I know it’s a guesthouse but the way rooms are set to every door that opens you can hear the noise. Guests started leaving aroun 5am. Blinds are not good so light comes in at 5:30am. The main door that connects ro the hallway slams constantly. Construction in the building starts around 8 am (staying 3/26 to 3/28) good to check before staying at this property.

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, location out of crowded area, but close to every important tourist spot in Rome. Quiet, very clean, service the most satisfying . I would highly recommend this boutique hotel to my family and friends. I traveled alone and I felt safe and welcomed.
Stayed 11 nights in Mar 2024

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two main things we really liked about this property are the excellent staff, who are so welcoming and helpful, and the location, as we were able to walk to so many attractions from here. The breakfast was also excellent.
Stayed 4 nights in Mar 2024

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, location good, lots of places to eat, bus stop right outside the hotel to take you all over Rome. Lavinia on reception was amazing, friendly& helpful. Nothing was to much trouble.
Stayed 4 nights in Mar 2024

10/10 Excellent

Altagracia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I traveled with my husband and our stay at this hotel was amazing. Is very clean and comfortable. Breakfast was delicious and the staff was very friendly. They made us feel like we were home. Overall I’ll definitely stay at this hotel again
Stayed 3 nights in Mar 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and well thought out room and facilities.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at rhe Vittoria Colonna Relais! The staff are amazing, the room was comfortable, the location was excellent, and the breakfast was to die for. Excellent value - highly recommend!
Stayed 5 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Matteo on 6 Mar 2024
Dear Jessica, thank you for your positive feedback. We hope to have the pleasure of welcoming you back on your next visit!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lavinia and Josephine were so welcoming. The food out every morning was amazing.
Stayed 2 nights in Feb 2024
Response from Matteo on 6 Mar 2024
Dear Christine, Thank you so much for your kind words! We're thrilled to hear that Lavinia and Josephine made you feel welcome. We're also delighted that you enjoyed the delicious breakfast spread each morning. We hope to see you again soon!

10/10 Excellent

Megan Mary Louisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were lovely and we were treated with the utmost respect! We loved how close it was to everything.
Stayed 4 nights in Feb 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Lavinia at front desk is awesome!
Stayed 5 nights in Feb 2024
Response from Matteo on 6 Mar 2024
Dear Adrian, thank you for your review! We're thrilled to hear that you had a great experience with us and that Lavinia at the front desk made a positive impression. We hope to see you again soon!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super courteous and my room was beautiful. The location is walking distance from many sites.
Stayed 4 nights in Feb 2024
Response from Matteo on 6 Mar 2024
Dear Charles, thank you for your kind words! We're delighted to hear that you found our staff super courteous and that you enjoyed your beautiful room. It's great to know that our location was convenient for exploring many sites on foot. We hope to welcome you back for another enjoyable stay!

6/10 Okay

Antonio

Travelled with partner
Pictures are kind of deceiving and the rooms were mediocre.
Stayed 4 nights in Dec 2023

6/10 Okay

Hannah, higley

Liked: Cleanliness, staff & service
I like the fact that breakfast was available every morning. The staff is small so you see the same 2-3 people everyday. What I didn't like is the breakfast/maintenance guy coming in my room while I was gone when I hadn't requested services. I'd left my personal belongings out because I wasn't expecting anyone. I also didn't like that the front desk rep was not prepared for my VIP upgrade so she offered me a suite room that she had available. I had to call them to clean up some dead bugs, the shower bottles needed to be refilled, it just wasn't prepared. The property could use some upgrades but it was ok for its purpose. The room did heat up nicely. She was, however, quite helpful and I appreciate that. I didn't care for the hotel's transportation service which gave me the creeps as to how it is handled; I called an Uber just to be on the safe side. Overall, I didn't like Rome. The people were unfriendly and racist acting, especially in the shopping districts. I'm over Italy altogether... glad I experienced it and I never need to return.
Stayed 5 nights in Dec 2023
Response from Matteo on 6 Mar 2024
Dear Hannah, Thank you for sharing your feedback with us. We're glad to hear that you appreciated the availability of breakfast and found the staff helpful. However, we apologize for the inconvenience caused by the unexpected entry into your room and the issues with the room preparation. Your comments will be addressed with our team to ensure such incidents are avoided in the future. We're sorry to hear about your experience with our transportation service and the overall impression of Rome. We understand that travel experiences can vary, and we regret that your experience did not meet your expectations. We appreciate your feedback and hope that you'll give us another chance to provide you with a more enjoyable stay in the future, should you decide to visit Rome again

6/10 Okay

Anthony

Stayed 4 nights in Jan 2024

10/10 Excellent

Anuj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful discovery.
Good location, friendly and helpful staff and wonderful accommodating facilities. Wonderful breakfast served with kind staff, comfortable and modern rooms and in a nice calm area.
Stayed 2 nights in Jan 2024
Response from Matteo on 6 Mar 2024
Dear Anuj, thank you so much for your kind words! We're delighted to hear that you enjoyed our hotel's good location, friendly and helpful staff, and wonderful facilities. It's great to know that you found our breakfast delicious and our staff attentive. We're pleased that you found our rooms comfortable and modern, and that you appreciated the calm atmosphere of the area. We hope to have the pleasure of welcoming you back on your next visit!

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, kind staff, and overall great stay! Very close to Corso street but not in a super crowded and loud area.
Stayed 4 nights in Jan 2024
Response from Matteo on 6 Mar 2024
Dear Julia, thank you for your wonderful review! We're thrilled that you enjoyed our great location and found our staff kind and accommodating. It's fantastic to hear that you had a great overall stay with us. We strive to provide a peaceful atmosphere despite our proximity to Corso street. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a lovely stay
Stayed 5 nights in Jan 2024
Response from Matteo on 6 Mar 2024
Dear Rebecca, we're delighted to hear that you had a lovely stay with us. If you ever find yourself in the area again, we'd be thrilled to welcome you back.

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable room in great location
Excellent locations with really nice clean and modern rooms. very good breakfast and snack throughout the day. The only negatives was there was no hot water for Showers, advised staff at the time and they were aware of the issue but it wasn't fixed before we left also spa facilities we booked out so were unable to avail. Over all a positive experience. Excellent location as you can walk to most historical sites.
Stayed 3 nights in Jan 2024
Response from Matteo on 6 Mar 2024
Dear Clive, thank you for your feedback. We're glad you enjoyed our excellent location and appreciated our clean, modern rooms along with the good breakfast and snacks provided throughout the day. We apologize for the inconvenience regarding the hot water issue and we regret to inform you that the spa facilities are not included in the booking rate, and they require advance reservation. We appreciate your understanding and hope to welcome you back for an even better experience in the future.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Matteo on 6 Mar 2024
Dear Daniel, thank you for your positive feedback. We hope to have the pleasure of welcoming you back on your next visit!

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10! Lovely staff, easily walkable to all tourist attractions and cute breakfast options in the morning. Would definitely stay again and recommend all to stay.
Stayed 3 nights in Jan 2024
Response from Lavinia on 26 Jan 2024
Dear Leanne, thank you for the perfect score and your wonderful feedback! We're thrilled to hear that you had a fantastic experience during your stay. It's great that you found our staff lovely and enjoyed the convenience of our location, making it easily walkable to all tourist attractions. We're glad you liked the breakfast options, and we appreciate your recommendation. We can't wait to have you back for another stay!

10/10 Excellent

Marie Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and quiet. Everyone was pleasant including fellow guests. The staff was exceptional and did everything possible to ensure an enjoyable stay. Breakfast was so good, especially the fresh coffee and fresh squeezed orange juice. Great food options including eggs, bacon, assortment of breads and pastries, jam, fruit and yougurt. I will definitely stay again all things are walkable. Stayed 3 nights and I was sad to go.
Stayed 3 nights in Jan 2024
Response from Lavinia on 26 Jan 2024
Dear Marie Denise, thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay. It's fantastic that you found the place to be very clean and quiet. We're especially delighted that our staff went above and beyond to ensure your stay was enjoyable, and we appreciate your kind words about their exceptional service. It's great to know that you enjoyed the breakfast. We look forward to the opportunity to welcome you back for another fantastic stay.

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Lavinia on 26 Jan 2024
Dear Alain, we greatly appreciate your feedback. We eagerly await your next visit to Rome!

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is located just “outside the river”. If you going to Vatican City or the historic areas, it’s an easy compromise between the two. The property is a bit obscure but the # 70 bus drops off literally across the street. It was incredibly easy. The hotel was great. Our suite was spacious and had a really nice walk in rain shower. The breakfast was fresh, delicious. The staff were helpful and accommodating. They sent txt on WhatsApp before we arrived and checkout was simple. This will be our first choice when we return to Rome.
Stayed 3 nights in Jan 2024
Response from Lavinia on 26 Jan 2024
Dear Jody, thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel to be a convenient compromise between Vatican City and the historic areas.We're glad to hear that our staff was helpful and accommodating. It's wonderful that you enjoyed the spacious suite and found the breakfast to be fresh and delicious. We look forward to being your first choice when you return to Rome.

10/10 Excellent

Emma-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The room and hotel was really comfortable and the staff were very accommodating. Was very central location and would love to visit again
Stayed 3 nights in Dec 2023
Response from Lavinia on 26 Jan 2024
Dear Emma, thank you for your positive feedback! We're thrilled to hear that you found our hotel and room comfortable, and that our staff was accommodating during your stay. It's great to know that our central location added to the convenience of your visit. We'll be delighted to welcome you back for another enjoyable experience!

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so kind. Breakfast was perfect. Fresh squeezed juice! Seriously delicious. Great location. convenient to everything. I think it is a great value. Would definitely stay again.
Stayed 8 nights in Dec 2023
Response from Lavinia on 26 Jan 2024
Dear Molly, thank you for taking the time to share such a positive review! We're delighted to hear that you had a wonderful experience during your stay. It's fantastic that you found our staff kind and enjoyed the perfect breakfast. We're also pleased that our location was convenient for you and that you consider our accommodations to be a great value. Thank you for choosing us, and we can't wait to host you again!

10/10 Excellent

Kamil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Lavinia on 26 Jan 2024
Dear Kamil, thanks for taking the time to share your experience with us. We look forward to hosting you again.

10/10 Excellent

Sheila Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!
Clean rooms and excellent service!!! Breakfast is awesome!!!
Stayed 5 nights in Dec 2023
Response from Lavinia on 26 Jan 2024
Dear Sheila, we appreciate your positive feedback! It's wonderful to hear that you found our rooms clean and enjoyed our excellent service. Additionally, we're thrilled that you loved our breakfast offerings! We look forward to hosting you again.

10/10 Excellent

Héctor Luis

Stayed 5 nights in Dec 2023
Response from Lavinia on 26 Jan 2024
Dear Hector Luis, thank you for your positive feedback. We hope to see you again soon.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! I will definitely stay here again.
Stayed 6 nights in Dec 2023
Response from Lavinia on 26 Jan 2024
Dear Margaret, thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our staff. It's always our goal to provide exceptional service, and we're delighted to know that we made your stay enjoyable. We look forward to welcoming you back in the future!

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Lavinia on 26 Jan 2024
Dear Ahmed, We are honored by your review. Thank you for sharing your positive experience with us. We hope to host you again in the future!

10/10 Excellent

Olenka

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay!
Response from Matteo on 6 Mar 2024
Dear Olenka, You're welcome! We're delighted to hear that you had a lovely stay with us. If you ever find yourself in the area again, we'd be thrilled to welcome you back.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing boutique hotel, was hard to find though. The breakfast was amazing, stuff is super friendly and helpful. Everything you need to see in Rome is in walkable distance
Stayed 2 nights in Dec 2023
Response from Lavinia on 19 Dec 2023
Dear Olga, Thank you for sharing your experience with us. I am pleased to read that you appreciated the location of our property, and the service of our staff. We wish you the best and thank you again for visiting. It was a pleasure to meet you.

10/10 Excellent

Erik, Berkeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Good non-allergenic pillows and bedding. Breakfast and juice excellent for small property. Hotel needs a better sign. Use the address to find. Cannot check in before 2 pm. Walk to Trevi, Forum, Pantheon, and Vatican.
Stayed 1 night in Dec 2023
Response from Lavinia on 26 Jan 2024
Dear Erik, thanks for your feedback. It is always a pleasure to read that our guests enjoyed their stay with us. Check-in before 2pm is not available, as our check-out is at 10:30 and we need the time to make un the rooms, but we give the possibility to our guest to store their luggage with us or they can wait in the common area until the room is ready. We eagerly look forward to hosting you again.

10/10 Excellent

Eduardo

Travelled with partner
Liked: Amenities, property conditions & facilities
everything very nice , people , place , room close to restaurant and walkable to many important places really safe and quiet , will go back again !!
Stayed 5 nights in Nov 2023
Response from Lavinia on 19 Dec 2023
Dear Eduardo, Thank you for taking your time to share your feedback with us. I am glad to read that you appreciated the central location, the cleanliness of the property and the service of our staff. We look forward to seeing you again.

4/10 Poor

Tara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location, clean, nice breakfast included. Breakfast staff was great. Front desk (Lavinia I think) absolutely rude and horrible person. There was a mixup with pick up at airport which was part my fault booked through hotel. She did not confirm info in advance which had an error in it. She embarrassed me upon arrival in front of my ill husband after a long flight and wait at airport. She would not let it go and kept rudely repeating herself about how wrong I was even after I asked her to stop. She was horrible, nasty and loud ruining our stay there causing a huge problem between us. No class, no manners and no nice welcome. More concerned with being right at my expense. Spoke to me like garbage , not a paying guest. I was so hurt, unwelcome and embarrassed when this was a surprise for my sick husband. Would not go back there because of it, no apology. Ruined my stay in Rome and first time in Italy. It’s a shame, very sad.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Matteo on 6 Mar 2024
Dear Michelle, thank you for your positive feedback. We hope to have the pleasure of welcoming you back on your next visit!

10/10 Excellent

Deo Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were super nice and friendly, will definitely come back when we get the chance!
Stayed 2 nights in Nov 2023
Response from Lavinia on 29 Nov 2023
Dear Deo,thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our staff, and we look forward to welcoming you back when you have the opportunity.

10/10 Excellent

Wilmer E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel, walking distance to Vatican City and many other important stops such as Fountain of Trevi, Panteon, Spanish Escalatas, Roman Forum and Coloseum and many more. The staff very friendly and helpful
Stayed 2 nights in Nov 2023
Response from Lavinia on 29 Nov 2023
Dear Wilmer, thank you for taking the time to share your positive experience! We're delighted to hear that you found our hotel well-located and convenient for exploring popular landmarks in Rome. It's fantastic to know that our staff contributed to your positive stay with their friendliness and helpfulness. We look forward to hosting you again if your travels bring you back to Rome!

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location within easy walking distance to all major attractions in Rome. The staff were great, and the breakfast was more than we expected, with coffee and snacks available through the day. The walls are a little thin, so we did experience some noise from other suites and from the street, but nothing to lose sleep over. We highly recommend this property.
Stayed 6 nights in Nov 2023
Response from Lavinia on 29 Nov 2023
Dear Joel, thank you for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed our central location, friendly staff, and the delightful surprises in our breakfast offerings. We appreciate your understanding regarding the noise. It's wonderful to know that you highly recommend our property. If your travels bring you back to Rome, we'd be delighted to host you again. Thank you for choosing our property!

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lavinia on 29 Nov 2023
Dear Tan, thank you so much for your positive review. We look forward to welcoming you back in the future.

8/10 Good

Iraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
little noisy from next door guests. they may need a sign outside of the building on the street to say this hotel is on the 4th floor. staff were wonderful and very helpful the breakfast was the best with great selection
Stayed 7 nights in Nov 2023
Response from Lavinia on 29 Nov 2023
Dear Iraj, thank you for taking the time to share your feedback with us. We appreciate your positive comments about our staff and the breakfast selection. We apologize for any noise disturbance you experienced from neighboring guests. Your suggestion about a sign indicating the hotel is on the 4th floor is valuable. We're pleased to hear that our staff was wonderful and helpful during your stay. Hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel!

10/10 Excellent

Peggy Sue

Stayed 3 nights in Nov 2023
Response from Lavinia on 29 Nov 2023
Dear Peggy, thank you so much for your positive review. We look forward to welcoming you back in the future.