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"Everything and everyone was very helpful and nice. But the room was a bit below standard in one or two occasions. Overall we are very happy . We were very very happy with the server "Ruby" at the restaurant. She was very attentive to my two grandkids ."

"Amazing place!"

"I arrived to early and my room was not ready. I went to the hotel restaurant to get some food, when I returned to the front desk the line was so long. I went to the counter to see if my room was ready because if was well after 3:00 pm .. they said my room wasn’t ready. I was very tired so I told them just give me a room with a king size bed. The room they put me in had filthy carpet, television wasn’t working so it had to be replaced. The bathroom toilet kept running when you flush it. Water pressure was low in the tub and at the sink while brushing my teeth. Ice machines were not working on several floors. On my last night I had to call the front desk due to children running in the hallway and other customers talking loud outside my room door. Then to top it off a large 🐜 bug not sure if it was a king size roach was crawling on my wall in my room. I had to get my shoe and kill it! This hotel is not handicap accessible! They need to close and upgrade this hotel. I will never stay here again. I paid too much for a 4 night stay $1, 423.00…. I should be refunded for everything I had to put up with! The only perks were the complimentary breakfast and free admission to Atlantis and Adventure Waterpark. I will be staying at the Warwick when I return it is an all adult resort, no noisey children running around. Hotels.com you need to refund me my money back from this hotel stay. Springbreak vacation gone wrong!!! "

"Everything was excellent "

"All good. "

"room was clean the staff was friendly "

"The hotel is an older hotel but very clean. The staff was amazing. Free breakfast daily. Easily walk anywhere you want to go. "

"Staff were great…closet has an awful smell, we never used it…size of the pillows were small and uncomfortable. Outdoor pools were ok but used next door hotel’s infinity pool and jacuzzi. It’s fun to watch the cruise ships when they are leaving."

"Great property that has all you need"