Madrid Hotel Guide - Royal Basilica of San Francisco el Grande hotels in Madrid, Spain.

"Hotel was very clean and modern. Great bathroom, shower and bed. Location is excellent, right on a very active and interesting plaza with lots of shops and restaurants close by. The only down side to facing the plaza is that it never sleeps and could be difficult for a light sleeper because of the noise. I will say that the staff was not very friendly. They rarely ever bothered to acknowledge us when we came into the lobby. Another issue was the in room coffee service. They only had service for two. I assumed they would replenish when they cleaned the room but the didn't. When I asked at the front desk they told me I had to come to the desk each day to ask for more instant coffee packets. I guess they are afraid you will steal them???? Minor issues but we certainly enjoyed our stay here and would recommend it."

"Central location, great restaurant. The very best breakfast - ever "

"Easy access to nearby shops and restaurants. Right on gran via. The convenience cannot be understated."

"Like a second home"

"The hotel has wonderful views of the City, however, the service by the staff is awful."

"Maravilloso "

"Clean room, only annoying thing was that the thermostat was v bright and right opposite the bed. Also, no window to the"

"Excellent hotel, location, location.., staff the best "

"Room has strong smell ( perfume ) first day then second day it was musty smell . When showering the water flood out had to use towels to stop the water . "