Ruan Lanihorne Hotels

"Always stay here best place in st austell"

"Welcoming staff"

"Room was basic and dated, dining was expensive and only one restaurant open."

"Gorgeous hotel. Super child friendly, yet perfect for adults too. My only complaint was that the pool is FREEZING! But other than that it was one of my favourite family holidays. "

"The pool was excellent, the staff were great and the room was perfect for us. Will definitely consider going there again."

"Nice surroundings. Liked the apartment. It was spacious and comfy. Would have been nice to have coffee and tea provided and more than one toilet roll. TV was not working on arrival but it was fixed the next day. No hot water on the last morning of our stay so no shower (we needed to get on the road so didn't want to wait for maintenance to come over and fix it while I was still in our pyjamas!). Breakfast at the onsite restaurant was good but not available on the last day as they don't do breakfasts during the week during quiet periods. Wanted to try the pool but it wasn't available Sunday morning as it was being cleaned and Sunday afternoon it was too busy so gave it a miss."

"Me and my fiance stayed here for our anniversary and we loved it! The spa was amazing 10/10 but the only detail to note is that spa is separate and you have to pay a fee of £50 per person which would be worth it - we actually got 2 hour slots for free as the main pool steam room and sauna were out of use so we was super happy we got the spa for free, staff were really helpful and polite, breakfast was good and it was included in our stay. The only problem was a few stains on the sofa and chair in our room and wet carpet near the balcony but other than that we was really happy with the whole stay "

"Our room was very clean and well prepared the staff were friendly and pleasant. Breakfast was excellent Only one negative no bedside light and you could not switch off the main light from the bed. "

"Amazing staff. Unbelievably friendly, helpful and nothing is too much for them and they look smart and very well spoken. The room was absolutely amazing, nice and clean. It's amazing how so many original features are still there. The ghost walk and the self guided tour was also fantastic. We will certainly be back as we want to do the after hours tour. Couldn't ask for a better service or place to stay 😊"