Rustrel Hotels

"The hotel is located in a beautiful location, the gardens, pools and spa are fabulous. The breakfast experience is also great. The staff is very attentive. Great experience. "

"We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season."

"Wonderful staff and hotel!"

"Very beautiful resort! "

"We had a wonderful time getting to know Gordes and the surrounding towns in Provence. House was nice layout andwith a fireplace on one side. Set away from town only a 20 minute walk into Gordes.Peaceful serine setting to unwind.Ron/Angelina"

"Great hotel with helpful staff and beautiful grounds. Perfect location to go enjoy a stroll to Gordes"

"We were looking for a hilltop Luberon village in which to celebrate a special birthday and we were not disappointed with Pierre's Gite in St Martin de Castillon. The Gite is situated in the heart of St Martin, within easy 2 minute walking distance from a carpark. The Gite is over 3-4 levels with each area revealing an eclectic range of furnishing, sculptures and art works in what is obviously a well loved and respected family home. All of the rooms were excellent with well appointed bedrooms, bathrooms and lounge, but the rooftop terrace provided an amazing place to sit, drink, eat and simply gaze out over the beautiful valley vista. There is a well stocked local store with everything you would need, and there are major supermarkets in Apt, a 20 minute drive away. The local bar serves great beer and wines and has pizzas available a few nights a week. It's a great place to sit drink and fraternise with the locals.The town itself is fascinating to walk through but it also offers access to the vast number of other local hilltop villages. You would be hard pressed to visit them all! The only down side was that the instructions given to us by BookaBatch were out of date and did not tell us how to access the Gite. However, a quick phone call to Pierre had everything sorted very quickly. This problem was not Pierre's fault, but it might pay to check the date stamp on the access instructions!"

"Marie and Hervé are lovely hosts who take care about their guests. Very nice welcome and appreciated tips about the place around. Their new house is perfect for a family or 4 or less. Everything was easy. We recommend without hesitation!"

"Not sure how this is considered a 4 star property because it is basically a motel. There was effort to present a clean room but unfortunately there was a bug in my bed. Unexceptionable and I’m horrified that more have entered my belongings. Desk agent was pleasant with his response, but not surprised when I reported it. "