Best Western hotels in Saas-Fee, Valais

"This hotel is very horrible. When I checked in, I told the clerk at the front desk that I am a 70-year old man and I need a convenient room. The room assigned to me is on the fourth floor, room number is 40, which is not a regular room. In this room, the ceiling of shower area is very low, and I can’t have a shower and stand strict up, my head hitting the ceiling. … I was hurt … This room should not be put in the market for servicing guests. I request that my money should be fully refunded I will fight for it."

"The staff went above and beyond to answer questions, help with taxi and arrange breakfast for an early departure. The hotel is perhaps a 15 min. Walk from the train station and close to the gondola for the ski area, was also easy to navigate to and from. We chose it for a three bed bedroom."

"The mountain view was incredible. The check in staff was very helpful. It is conveniently located across Zermatt Banhof and Gornergrat station. Tons of restaurant options. Highly recommend. "

"Hotel was wonderful! "

"The whole hotel experience was wonderful!"

"Our view was breathtaking and the staff went above an beyond to make us feel important and cared for. "

"All good. Only that there's no aircon in the room and there's no cooler/fan provided. Feels abit warm at night."

"Yes, to both. "

"Unique decor. Excellent A+ customer service and support from the hotel manager and staff (Therese, Amelia and Laura). Highly recommend- we really enjoyed our stay. Everything was amazing and everyone went above and beyond. "