4/10 Poor
Matthew W.
21 Feb 2024
Disliked: Cleanliness
DO NOT STAY HERE
At check out, a member of management checked the whole villa for 20mins and was happy with how it was left. When we landed back in the UK, we received an abusive message from the owner saying we had broke the TV and left the sofa in a bad condition. Both accusations denied and currently in process of complaints procedure with VRBO.
Other issues;
-POOL - very chemical and burnt kids skin. Contacted host half way through holiday and received aggressive message that correct procedures were followed. Also not to spend too long in the pool which is odd advice in a villa where pool is the main feature.
-showers dont drain - bedrooms flood.
-multiple plugs dont work. plug next to sink upstairs came out of socket
-dryer seal broke
-Two days before we left, maintainence man said we had to stay inside for two hours in the afternoon while he cleaned pool and outside tiles for next guests arriving.
-windows around villa not cleaned and many dirty marks
-poor nosing on stairs - multiple members of the group lost footing due to this and fell down last 2 stairs.
-apparently owner told me 200 families have stayed at villa but only 64 online reviews (not clear why not same number of reviews as stays ?people chose not to review due to aggressive owner)
Have stayed in multiple large villas all around the world and we go on holiday 4-5x/year and have never experienced anything like this.
If you choose to stay, the villa is within walking distance to the beach and near a supermarket
Matthew W.
Stayed 8 nights in Feb 2024