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Reviews of Arrayan Lake View Mountain Lodge & Casa De Te Arrayan

4 out of 5
Arrayan Lake View Mountain Lodge & Casa De Te Arrayan
Circuito Arrayan Km 4,5, San Martin de los Andes, Neuquen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 35 reviews" "
Rating 8 - Good. 5 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yuan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property has a great view of the lake and mountains. The porch connected to the room is lovely to sit on and enjoy the sunset. it is a not too far from the city center, but the mountain road condition made it less attractive to drive out and visit.
Stayed 1 night in Feb 2024
Response from Nicolas on 23 Feb 2024
Thank you Yuan for your comments and review about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

6/10 Okay

marcia

Stayed 3 nights in Feb 2024
Response from Nicolas on 23 Feb 2024
Thank you Marcia for your comments and review about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

10/10 Excellent

Nicolas e

Stayed 2 nights in Feb 2024
Response from Nicolas on 19 Feb 2024
Thank you Nicolas for your comments and review about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us.Your review helps us a lot to continue providing our best service. Regards

6/10 Okay

Jose

Stayed 1 night in Dec 2023
Response from Nicolas on 1 Jan 2024
Muchas gracias Jose por tu calificación! Nos gustaría que nos pueda brindar más información al respecto sobre la misma. Puede escribirnos por correo o contactarnos de la forma que desee.Saludos

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2023
Response from Nicolas on 24 Dec 2023
Thank you Christopher! Your review helps us a lot to continue providing our best service. We are glad to read that you have enjoyed your stay with us. We look forward to seeing you again whenever you like. Greetings,

8/10 Good

Juliano

Stayed 2 nights in Dec 2023
Response from Nicolas on 11 Dec 2023
Muchas gracias Juliano por su calificación y comentarios de su estancia en Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. Nos alegra leer que han disfrutado de todos nuestros servicios, así como también de la atención de nuestro personal, de nuestra ubicación e instalaciones.Por supuesto que los esperaremos nuevamente cuando deseen. Saludos,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Nicolas on 29 Nov 2023
Muchas gracias John por su calificación y comentarios de su estancia en Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. Nos alegra leer que han disfrutado de todos nuestros servicios, así como también de la atención de nuestro personal, de nuestra ubicación e instalaciones.Por supuesto que los esperaremos nuevamente cuando deseen. Saludos,

10/10 Excellent

Newton

Stayed 1 night in Apr 2022
Response from Lucila on 29 May 2022
Muchisimas Gracias por su comentario y los esperamos nuevamente cuando gusten !!!

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views.
An amazing view of the lake. We were able to sit on our back porch to watch the sunrise and sunsets. The resort sits high on the mountain above San Martin. The tea house provides excellent food and great service while enjoying the view. We would happily return.
Stayed 2 nights in Feb 2022
Response from Nicolas on 28 Jun 2023
Thank you Richard for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

Ayellet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place!
Stayed 1 night in Feb 2022
Response from Nicolas on 28 Jun 2023
Thank you Ayellet for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended !!!
Absolutely amazing hotel with incredible views and fantastic facilities with very kind & helpful staff :)
Stayed 1 night in Mar 2020
Response from Nicolas on 28 Jun 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, unique location and views. Very cordial and helpful staff. Lovely woodsy decor and building materials, entirely suited to location. Only downside is the last three kilometers of the road, but it's worth it.
Stayed 3 nights in Mar 2020
Response from Nicolas on 28 Jun 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

Petri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, friendly service, nice rooms
Beautiful property on a hill just next to San Martin de los Andes, a quick few minutes drive (or walk) to the town itself. In a separate building is a tea house and another buildings has a small number of large rooms with stunning views to the lake and mountains. Breakfast and honesty-bar items are available on an elevated room with great 180+ degree views. On top of the cake, really friendly service, dogs and cats around if you miss them :) One of our highlights around Patagonia!
Stayed 3 nights in Dec 2019
Response from Nicolas on 28 Jun 2023
Thank you Petri for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!!
Amazing place! The service absolutely excellent! The location is stunning, the best in san martin de los andes, from your room. Excellent breakfast in our personal tearoom with view on the lakes. Spa like experience perfect for a vacation out of town in Patagonia for couples!
Stayed 1 night in Dec 2019
Response from Nicolas on 28 Jun 2023
Thank you Gonzalo for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

smLondon, London UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience with a lovely, unusual 270 degree round glass breakfast room. Room terraces have fantastic views over Lago Lacar far below. Fernando was very helpful advising on treks to do.....try Cerro Colorado trek...it's well worth it!
Stayed 2 nights in Nov 2019
Response from Nicolas on 28 Jun 2023
Thank you smLondon for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best sites to stay and to visit when you are looking a relaxing time in San Martín. At the top and best views. People was really kind and room with a spectacular view.
Stayed 2 nights in Feb 2019
Response from Nicolas on 28 Jun 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Starting with the basics: hotel is well equipped, hot water, great water pressure and great beds. Location is great: super peaceful and amazing views in any direction that you can look, including the bathroom shower! Staff: Super helpful and accommodating. Great breakfast. Alda was great in catering to our needs during breakfast.
Stayed 1 night in Dec 2018
Response from Nicolas on 28 Jun 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

8/10 Good

MARCIA R K

Liked: Property conditions & facilities, room comfort
Vista do quarto…..
Stayed 1 night in Dec 2023
Response from Nicolas on 8 Jan 2024
Thank you Marcia for your comments and review about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us.Your review helps us a lot to continue providing our best service.Greetings,

2/10 Terrible

BYRON

Travelled with group
Disliked: Amenities
No tiene acceso con una carretera adecuada, es un camino de tierra, angosto, lleno de lodo, peligroso, sin señalización, en medio de un montaña, más cuando llueve y si neva puede quedarse atrapado, a no ser que seas chofer de rally.
Stayed 1 night in Aug 2023
Response from Nicolas on 24 Aug 2023
Muchas gracias Byron por tus comentarios!La carretera no es un tema del hotel sino del municipio! Ya lo hemos reportado y reclamado muchas veces pero los tiempos no dependen de nosotros.Siempre tratamos de aconsejar a nuestros huéspedes para que estén al tanto de la situación!Lamentamos tu mala experiencia

10/10 Excellent

Marcos cezar

Stayed 2 nights in Jun 2022
Response from Lucila on 25 Aug 2022
Muchas Gracias por hospedarse con nosotros los esperamos nuevamente cuando gusten saludos!!!

8/10 Good

Claudia S.

Stayed 1 night in Apr 2022
Response from Lucila on 29 May 2022
Muchisimas Gracias por su comentario y los esperamos nuevamente cuando gusten !!!

10/10 Excellent

Angel

Stayed 2 nights in Apr 2022
Response from Lucila on 29 May 2022
Muchisimas Gracias por su comentario y los esperamos nuevamente cuando gusten !!!

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Nicolas on 28 Jun 2023
Thank you Ivana for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Realmente es un lugar único, con una vista maravillosa (probablemente una de las mejores de San Martin de los Andes) Las habitaciones cuentan con un balcón con vista hacia la montaña. Excelente es poco.
Stayed 2 nights in Mar 2021
Response from Nicolas on 28 Jun 2023
Thank you Ivan for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Nicolas on 28 Jun 2023
Thank you Sebastian for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Estadía Arrayan
Muy lindo, un poco complicado el acceso
Stayed 4 nights in Jan 2021
Response from Nicolas on 28 Jun 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Nicolas on 28 Jun 2023
Thank you Eric for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

6/10 Okay

ELISABETH

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Accueil tres sympathique mais la propreté des draps etait douteuse nombreuses taches qui ne semblent pas perturber le propriétaire des lieux. L hotel est difficild q trouver car completement en dehors du village sur une piste peu carossable. Evitez d arriver de nuit... A part ca ls cadre tres naturel la vue sur le lac la jolie terrasse sont tres agreables. La vue dd la salle du petit dejeuner est magnifique.
Stayed 1 night in Feb 2020
Response from Nicolas on 28 Jun 2023
Thank you Elisabeth for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. Regards.

10/10 Excellent

SE Jung

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Nicolas on 28 Jun 2023
Thank you SE Jung for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

SE Jung

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Nicolas on 28 Jun 2023
Thank you SE Jung for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Nicolas on 28 Jun 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.