Santa Firmina Hotels

"Absolutely stunning property!!!! Gorgeous Tuscan landscape that’s even better in person. Every staff member was attentive and kind and went out of the way to give impeccable service. Delicious buffet breakfast. Can’t wait to come back."

"Staff was phenomenal!! Great team every accomplished"

"Could not get tv in English. Didn’t really have much time to watch but there were some down times and would’ve liked to see some news channels I could understand. Our room was excessively warm! I tried the thermostat on the wall to no avail. Brewkfast was warm and inviting. For the most part employees were very nice with a few exceptions. It seemed when they had trouble understand my husband or I they, hmm how should I put it, they seemed irritated. All in all I would recommend the hotel. Great location in the city and great views"

"Beautiful property room facilities need upkeep Many malfunctions "

"Great stay"

"Great hitel with free parking,staff very helpful and clean rooms. Goodselection at breakfast."

"Need to take a taxi to hotel or bus and walk several minutes. Bus takes credit card. But hotel is very charming and lots of hospitality "

"Breakfast great , staff great "

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."