El Sombrero Apartments Los Gigantes overlooks the Atlantic Ocean. Enjoy coffee at the on-site cafe, swim in the main or children's pool, and use the dry cleaning services. The location near the boardwalk and promenade is highly praised by guests.
Located in Santiago del Teide, El Sombrero Apartments Los Gigantes is near the beach. Casa Fuerte and El Puertito are local landmarks, and the area's natural beauty can be seen at Fañabé Beach and El Duque Beach. Ocean Explorer and Centro Cultural Alcalá are also worth visiting. Discover the area's water adventures with kayaking, scuba diving and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Santiago del Teide travel guide
Avendia Maritima 28, Acantilado de los Gigantes, Santiago del Teide, Tenerife, 38683
What's nearby
Tenerife Beaches
9 min walk - 0.8 km
Oasis Los Gigantes Public Pool
5 min walk - 0.5 km
Los Gigantes Marina
7 min walk - 0.6 km
Los Gigantes Beach
7 min walk - 0.6 km
Arena Beach
19 min walk - 1.6 km
Getting around
Tenerife (TFS-Tenerife South)
41 min drive
Restaurants
B-Yard
9 min walk
Macaronesia
9 min walk
The wine bar & terrace
1 min walk
Karl & Val Gourmet
10 min walk
Highland Paddy
4 min walk
About this property
El Sombrero Apartments Los Gigantes
This smoke-free aparthotel features an outdoor pool, a bar/lounge and a poolside bar. Other amenities include a coffee shop/cafe, an outdoor tennis court and WiFi in public areas. Each apartment boasts a deep soaking tub and offers WiFi and a kitchen. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a dining area and a fridge.
El Sombrero Apartments Los Gigantes offers 42 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath.
In-room wireless Internet access is available for a surcharge. 28-inch LCD televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.
Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Available in the apartment: WiFi (EUR 15 per week)
Available in some public areas: WiFi (EUR 15 per week)
Parking and transport
No on-site parking available
Family friendly
Children's pool
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Refrigerator
Toaster
Dining
A bar/lounge
A coffee shop/cafe
A poolside bar
Bathroom
Deep soaking bathtub
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Living spaces
Separate dining area
Entertainment
28-inch LCD TV with satellite channels
TV in common areas
Outdoor areas
Furnished balcony
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Daily housekeeping
Iron/ironing board on request
Laptop-compatible safe
Luggage storage
Multilingual staff
Safe at front desk
Tour and ticket assistance
Location highlights
Near the boardwalk/promenade
Things to do
Bicycle rentals
Billiards/pool table
Children's pool
Outdoor tennis court
Personal motorised watercraft
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Water skiing nearby
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
2 floors
42 units
7 buildings
Bicycle rentals
Built in 1985
Garden
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Late check-in fee
Express check-in available
Check-out
Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for in-room wireless Internet: EUR 15 per week (rates may vary)
Fee for wireless Internet in public areas: EUR 15 per week (rates may vary)
Late check-in fee
Late check-out fee: EUR 25 (subject to availability)
In-room safe fee: EUR 2.25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Property is also known as
El Sombrero Apartments
El Sombrero Apartments Los Gigantes
El Sombrero Los Gigantes
Sombrero Apartments
El Sombrero Apartments Los Gigantes Apartment Santiago del Teide
El Sombrero Apartments Los Gigantes Santiago del Teide
Sombrero s Los Gigantes tiago
El Sombrero Apartments Los Gigantes Aparthotel
El Sombrero Apartments Los Gigantes Santiago del Teide
Frequently asked questions
Does El Sombrero Apartments Los Gigantes have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is El Sombrero Apartments Los Gigantes pet-friendly?
No, pets are not allowed at this property.
How much is parking at El Sombrero Apartments Los Gigantes?
This property doesn't offer parking.
What time is check-in at El Sombrero Apartments Los Gigantes?
Check-in start time: 2 PM; check-in end time: 4:00 AM.
What time is check-out at El Sombrero Apartments Los Gigantes?
Checkout is at 11:30 AM. Late checkout is available for EUR 25 (subject to availability).
Where is El Sombrero Apartments Los Gigantes located?
Situated near the beach, this aparthotel is within a 10-minute walk of Ocean Explorer, Oasis Los Gigantes Public Pool and Los Gigantes Marina. Los Gigantes Beach and Playa Chica are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
El Sombrero Apartments Los Gigantes Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Location
6.4
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 5 out of 14 reviews
10 - Excellent
5
Rating 8 - Good. 3 out of 14 reviews
8 - Good
3
Rating 6 - Okay. 4 out of 14 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 14 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 14 reviews
2 - Terrible
1
Reviews
8/10 Good
Wendy
23 Nov 2023
Liked: Cleanliness, communication
The reception was lovely and welcoming, appt was fair for age just ceiling in bathroom had a leak upstairs and paint was falling in (no7). Disappointed that a bar and cafe was advertised and a drinks vending machine was in the front of it.
Cleaners in and did a fab job. I would stay here again .
Wendy
Stayed 9 nights in Nov 2023
6/10 Okay
Verified traveller
26 Jan 2024
Liked: Communication
No Wi-Fi, you need to pay €20 for a week, €5 for a day.
Hairdryer on request, one day in advance!
Location is good, lots things around.
Shower head was horrible, water was squirting in every direction, some of the rays were very strong, the others were barely working. Soap was broken prior opening.
Verified traveller
Stayed 8 nights in Jan 2024
10/10 Excellent
Allan
3 Jan 2023
Liked: Cleanliness, room comfort, communication
Now a firm favourite
This was our 3rd visit to El Sombrero and we have already booked our next one. The location is perfect, the staff are friendly and helpful - it is everything we need.
Allan
Stayed 26 nights in Dec 2022
8/10 Good
Toni
10 Oct 2022
Liked: Cleanliness, amenities, communication
A little dated but otherwise clean and comfortable.
Toni
Stayed 9 nights in Sep 2022
10/10 Excellent
Allan
18 Mar 2022
Liked: Cleanliness, room comfort, communication
Fantastic stay
Despite a lack of sunbed pads due to Covid restrictions, we had an excellent 2nd visit to this accommodation. The complex is well maintained and very clean. The apartments are spacious, modern and clean with ample facilities for a relaxing self-catering holiday. Staff are friendly and very helpful. Close to a good choice of shops, bars and restaurants, this is an ideal base in Los Gigantes for long or short-term stays. We have already booked another stay later this year.
Allan
Stayed 28 nights in Feb 2022
10/10 Excellent
Victoria
6 Mar 2022
Liked: Cleanliness, room comfort, communication
Satisfied
This apartment was basic but clean and comfortable, the staff including service staff were very friendly and helpful. The sheets on the bed were too small and kept coming off during the night but that is only a small niggle. The pool is lovely, easy to walk to restaurants and stores. I would recommend. I do not know if there was parking available.
Es un complejo bastante antivuo y necesita reforma
La cocina mal equipada, habitación con hormigas hasta dentro de las camas, wifi de pago y que no servía para navegar , televisión de pago también y no se veían sino unos cuantos canales. La piscina muy pequeña para tanto huesped y a las diez de la mañana o antes ya no encontrabas una hamaca libre. Limpieza escasa por falta de personal. No lo recomiendo. El personal amable.
Sandra
6/10 Okay
christelle
4 Aug 2014
Liked: Cleanliness, room comfort
el sombrero
Hôtel appartement situé a proximité de la marina et d'une petite plage
Appartement spacieux, belle terrasse mais assez bruyant et piscine très petite
christelle
2/10 Terrible
mw
15 Jan 2014
Liked: Cleanliness, room comfort
Disliked: Staff & service
smiles hide truth
dangerous electrics - we were getting shocks from the cooker and were told this was 'normal' but next day when we were leaving, a new cooker was being installed !
wifi was intermittent and rarely available - no apology or refund. We were lied to about everyone else being quite happy as other guests told us to not pay for it as it didn't work!
we were treated disrespectfully when trying to explain the difficulties we were experiencing
not a fully equipped kitchen - no microwave, washing-up liquid or coffee maker, minimal crockery and seal on fridge inefficient
cockroach in room - insects all over work surfaces
we requested the room be left (cleaners used too much spray and threw away some food) but this was ignored
we were moved to another apartment after first night - no help offered or explanation
no parasol on table outside, shower got cold, cold water in pool
when we tried to report problems - no-one there - no 24 hour reception as claimed - notices supposed to say where receptionist can be found are untrue
we were lied to about above - claimed they were in attendance and we were at fault for not reporting problems sooner!
no apology or any compensation offered for any of these services being dangerous, stressful, inefficient or absent.
Rooms were nice and spacious though - I like to finish on a plus!