2 outdoor pools
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Reviews of Hotelito Los Sueños

3.5 out of 5
Hotelito Los Sueños
Calle Rosalio Tapia #10, Sayulita, NAY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 175 reviews" "
Rating 8 - Good. 35 out of 175 reviews" "
Rating 6 - Okay. 10 out of 175 reviews" "
Rating 4 - Poor. 12 out of 175 reviews" "
Rating 2 - Terrible. 2 out of 175 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Oscar on 6 Mar 2024
Thank you very much for your rating Cindy, we would have loved to read some comments. We hope you can return to our paradise.

10/10 Excellent

Faye

Travelled with family
Liked: Amenities
Wonderful experience!
Stayed 7 nights in Feb 2024
Response from Oscar on 2 Mar 2024
Thank you very much for your rating and your comment, we hope you return to our paradise soon.

4/10 Poor

Herbert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing good about this property. No amenities, no TV, no microwave, no coffee maker. Expedia is the problem ,you should give more information about the places you advertise.
Stayed 3 nights in Feb 2024
Response from Oscar on 2 Mar 2024
Thank you for taking the time to leave us a comment. In the description of the rooms it says what each one of them has.

10/10 Excellent

Ruben

Stayed 2 nights in Feb 2024
Response from Oscar on 28 Mar 2024
Muchas gracias por tu puntuación Ruben.

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our flight was cancelled so luckily we secured a room for 1 night. The large room had 2 comfortable beds and a nice rainshower in the bathroom. Wifi was good but there was no TV. Breakfast was included and included fresh fruit, yogurt, granola and several hot dishes as well as bread and coffee. My husband enjoyed the variety - I am celiac so was limited to fruit and yogurt which I added to a small amount of gluten free granola I'd brought with me. Although we weren't able to use either of the pools thanks to the horrible weather, both looked very clean. One caveat: there are lots of stairs to get to rooms on upper levels as well as the breakfast area and no elevator that I saw so this hotel is not suitable for people with mobility issues.
Stayed 1 night in Feb 2024
Response from Oscar on 26 Feb 2024
Dianne we would have liked to know about your situation, we have some options for people with celiac disease, so we could have given you some dish options for you. We would love to have you back so you can try our gluten-free options. Thank you very much for your comments and your rating.

8/10 Good

Ashley

Stayed 4 nights in Feb 2024
Response from Oscar on 28 Mar 2024
Thank you very much for your rating Ashley. We would have loved to read your comments.

6/10 Okay

DOUGLAS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I waited a long time to check in while they cleaned the room I had reserved months earlier. Room was in the older part of the hotel and had a kitchen, which I did not need, and was overall dark and a bit depressing with old furniture that had seen better days. Breakfast was good.
Stayed 4 nights in Feb 2024
Response from Oscar on 19 Feb 2024
Thank you very much for your rating, your comment will undoubtedly help us improve the experience.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Perfect location so you’re close to town but it’s also quiet at night. Two pools in the hotel that were always clean and never too busy. There’s yoga here every day that is AMAZING and affordable. It’s worth staying here for that alone. What a lovely way to start the day ☺️ Highly recommend.
Response from Oscar on 19 Feb 2024
Thank you very much for your comments and your rating! We will be happy to have you back in our little oasis.

10/10 Excellent

Denine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the yoga and breakfast is amazing !!
Stayed 5 nights in Jan 2024
Response from Oscar on 19 Feb 2024
Thank you very much for your rating and your comments Denine!!! We hope you return to our paradise soon.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Oscar on 19 Feb 2024
Thank you very much for your rating Ann!!!

10/10 Excellent

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time to Sayulita and Los Suenos and it did not disappoint. We wanted to stay somewhere walkable but not in the party area. This spot was perfect. The beds are comfortable, breakfast delicious, rooms very roomy, hotel clean and the staff - so friendly, kind and welcoming. Miguel at the front desk made our trip so nice with recommendations, helping with bags and just general great conversation. The hotel yoga was also a vibe. Lots of great instructors and options for all levels. The palapa was so cute too. I already booked my trip to come back to this hotel I liked it that much :)
Stayed 6 nights in Jan 2024
Response from Lucero on 22 Jan 2024
Emily,We really appreciate your time to leave your comments.It is important to us to know that you enjoyed everything during your stay and we are ready to welcome you back to our little paradise!

10/10 Excellent

Guy, Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A well maintained and managed place. In the quieter north end of town. Lovely breakfast included each day. Easy beach access.
Stayed 5 nights in Jan 2024
Response from Oscar on 8 Jan 2024
Thank you very much for your rating and your comments, we will be happy for you to return to our paradise.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place, we will be back
Stayed 7 nights in Dec 2023
Response from Oscar on 18 Dec 2023
Jason, Thank you very much for your rating and your comments, we will be happy to have you back.

10/10 Excellent

Jesús

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Oscar on 16 Dec 2023
Muchas gracias por tu puntuacion Jesus. Estaremos encantados de tenerte de regreso en nuestro pequeño oasis.

10/10 Excellent

Linda

Stayed 10 nights in Dec 2023
Response from Oscar on 18 Dec 2023
Muchas gracias por tu puntuación Linda. Esperamos que regreses a nuestro paraiso.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve taken yoga at this studio many times but this was my first stay. I was very impressed with the room size, cleanliness and comfort. I will definitely recommend staying here if you want a healthy delicious breakfast and a comfortable sleep. The yoga instructors are great! And the reason I returned for a one night getaway from my apartment in Puerto Vallarta for this winter.
Stayed 1 night in Dec 2023
Response from Oscar on 14 Dec 2023
We are happy to hear that you had a great experience in our paradise. We will be happy to have you back in our little osis. Thank you for your feedback and your rating Kelsey.

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yoga amenities. Amazing breakfast buffet. Great vibes!!
Stayed 8 nights in Nov 2023
Response from Oscar on 5 Dec 2023
Thank you very much for your rating and your comments. We hope you return to our little oasis soon.

10/10 Excellent

Nadja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Oscar on 5 Dec 2023
Nadja thank you very much for your score. We will be happy for you to return to our paradise.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Oscar on 14 Dec 2023
Thank you for your rating Michael

10/10 Excellent

Robert W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Nov 2023
Response from Oscar on 22 Nov 2023
Thank you very much for your rating Robert. We hope you return to our paradise very soon.

10/10 Excellent

Rena Wenkart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a paradise! Quiet authentic style hotel 2 pools, 3 min walk to a wonderful beach! LOVED it!
Stayed 2 nights in Nov 2023
Response from Oscar on 13 Nov 2023
Rena, we are happy to know that you had an excellent experience in our paradise. We will be happy to have you back in our oasis.

10/10 Excellent

Michael, Sterling Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very friendly staff and great breakfast made this an enjoyable stay. Close dining options, all walkable.
Stayed 7 nights in Nov 2023
Response from Oscar on 9 Nov 2023
Thank you very much for your rating Michael. We will be happy to have you back in our paradise.

6/10 Okay

Adrian

Disliked: Cleanliness, property conditions & facilities
You ask an if for everything. I hadn’t been in a place that does that
Stayed 1 night in Aug 2023
Response from Oscar on 5 Aug 2023
Thank you for your score. We will continue to work to provide a better experience. We hope you can return soon to our paradise.

10/10 Excellent

jose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel last minute and was pleasantly surprised. The photos do not do it justice. Beautiful, romantic and quite. We’ll maintained property and all u could want out of a hotel in sayulita
Stayed 2 nights in Jul 2023
Response from Oscar on 7 Jul 2023
Thank you very much for your rating José. We hope that soon you can return to our paradise.

10/10 Excellent

Emerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was amazing, it was very clean, the service was great when needed, the food was incredible, overall experience was great! 10/10
Stayed 4 nights in Jun 2023
Response from Oscar on 19 Jun 2023
Thank you very much for your score!We hope soon you can return to our paradise.

4/10 Poor

Stacy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is the best part of this place. Rooms are run down and small. No hot water or phones in room to call staff for help. No TVs in rooms or on property. Wifi is terrible and cannot stream videos or work remotely. Facility is not handicap or elderly friendly. Stairs everywhere and breakfast is located in the rooftop without elevators. The do not allow someone to pick up food and bring to you if you cannot take the stairs The worst part is the neighbors burn trash every night so you constantly smell fire all night.
Stayed 3 nights in May 2023
Response from Hotelito Los suenos Staff on 12 Jun 2023
Thank you for your comments, we apologize for the inconvenience during your stay, we will work on it to improve, we hope you soon.

8/10 Good

Irisa

Travelled with family
Liked: Property conditions & facilities, room comfort
Cute boutique hotel, great breakfast, walkable
I was in town for my cousin’s wedding. Very close and walkable to the town. I felt completely safe walking solo. Cute surfer town. Very casual. Great breakfast included.
Stayed 4 nights in May 2023
Response from Oscar on 23 May 2023
Thank you very much for rating you, we are glad to hear that you enjoyed your stay with us.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
We visited for 4 nights and found the property to be very nice. The staff was great, the whole place was spotless and the breakfast meal was great everyday. I did have a problem with my air conditioner but the staff fixed it. There is no A/C in the building except in your room but we were always headed out to see the sights. We rented a golf cart for transportation around town and were charged $7 US to plug in to recharge every night. Overall good stay, no more that 10 minute from anywhere in town. Would stay again!
Stayed 4 nights in May 2023
Response from Oscar on 23 May 2023
Thank you very much for your score. We are very happy to know that you enjoyed your stay with us, and we hope you return soon to our paradise.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room has sewer smell. Shower head with drizzle spitting water and can’t tell which one is hot or cold faucet. Towels with stains and look dirty. Bed is hard.
Stayed 3 nights in Apr 2023
Response from Oscar on 25 Apr 2023
We are very sorry for this situation, and welcome your feedback. We will pay attention to this situation, it is something quite strange because if you review our comments this type of situation had not happened before, however, we appreciate that you let us know this situation. Thank you very much for your comment.

10/10 Excellent

Michelle

Stayed 8 nights in Apr 2023
Response from Hotelito Los sueños, Team on 15 May 2023
Thank you for your comments, we hope your stay here at Hotelito Los sueños been pleasant, we hope to see you again here.Best regards.

10/10 Excellent

Denine

Liked: Cleanliness, staff & service, property conditions & facilities
Close walk to everything - staff are amazing and the yoga classes are perfect !!
Stayed 6 nights in Apr 2023
Response from Oscar on 17 Apr 2023
Thank you very much for your score Denine, we hope you can soon return to our paradise.

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great vibe , a good location if you want proximity and quiet . The staff was super nice and helpful. We will miss you
Stayed 7 nights in Mar 2023
Response from Adriana on 5 Apr 2023
Hi Teresa! So happy to read your review, no doubt our staff is very warm. We will miss you too, thank you very much for taking the time to share your comments. See you soon!

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotelito was beautiful throughout with lovely gardens two lovely pools great made to order breakfast nice people huge comfortable rooms
Stayed 5 nights in Mar 2023
Response from Oscar on 28 Mar 2023
Thank you very much for your score Katherine, we hope you can soon return to our paradise.

6/10 Okay

Meghan, Bellingham

Liked: Cleanliness, staff & service
Response from Oscar on 17 Apr 2023
Thank you for your rating Meghan. We would have loved to read a review that would help us improve the experience.

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No blackout blinds in room. Room very bright if neighbors have lights on. No coffee after breakfast.
Stayed 4 nights in Mar 2023
Response from Adriana on 5 Apr 2023
Hi James! First fo all we'd like to thank you for taking the time to write your comments. They always help us improve our service. We wish you had communicate about the blackout while you were at the property so we could have done something about it. As you well said we offer only breakfast service, after that people is more than welcome to enjoy all those delightful restaurants surrounding the hotel. Have a great day!

8/10 Good

Iveette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Adriana on 5 Apr 2023
Hi Iveette! Thank you for rating us, hope to see you soon!

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really liked this property. Pros: The staff were friendly and helpful and we especially liked the women who made the yummy buffet breakfast each day. Free use or beach umbrellas and free water bottle filling options was a really nice touch. The zen/yoga vibe and cool looking hotel was great! Cons: Room was a little damp at all times. Pools need more and newer cots. **And, because this hotel has you pay onsite they seem to have played around with the exchange rates as the posted amount on hotels.com was $76 cad dollars less than what they charged when we arrived. I have only ever experienced this with hotels.com at this hotel. Not cool!
Stayed 4 nights in Feb 2023
Response from Oscar on 17 Apr 2023
Andrea, thank you very much for your score. Comments help us a lot to improve the experience of our guests.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Adriana on 5 Apr 2023
Hi Jared! Thank you for taking the time to rate us. See you in the next one!

8/10 Good

crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was literally the cleanest hotel I had ever seen.
Stayed 3 nights in Feb 2023
Response from Adriana on 5 Apr 2023
Hi Crystal! OMG, thank you very much for your comment. Hope to see you soon.

10/10 Excellent

Ellyn, Bala Cynwyd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adored my stay here! I was new to Mexico and Sayulita, and the staff helped me so much! The physical plant is immaculate and extremely beautiful, its open air plan (except in the rooms, of course!) provides passive lighting to public areas and rainwater to all plants, and yoga instruction is second to none! Best of all? The staff is absolutely lovely and friendly. I will definitely return for a far longer stay with my husband!
Stayed 3 nights in Feb 2023
Response from Oscar on 16 Feb 2023
Thanks for your score Ellyn, without a doubt the applause always goes to our team. We hope that soon you can return to our paradise.

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Oscar on 25 Jan 2023
Muchas gracias por tu puntuación Ian. Esperamos pronto puedas regresar a nuestro paraiso.

10/10 Excellent

Stefanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was done right with this hotel, it was authentic, clean, had friendly and efficient staff who are highly proficient with English, environmentally conscious, discounts in house for yoga and massage, and a nice vegetarian buffet breakfast! Highly recommend - great location and a decent price.
Stayed 8 nights in Jan 2023
Response from Oscar on 24 Jan 2023
Muchas gracias por tu puntuación Stefanie, esperamos pronto puedas regresar a nuestro paraiso.

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is lovely, quiet, comfortable, clean and beautiful. It is a really good place, totally worth the $. The breakfast and the staff are wonderful. It only needs new faucets that don't leak on the sink counter. Otherwise it is excellent.
Response from Oscar on 24 Jan 2023
Muchas gracias por tu puntuación Claudia. Muchas gracias por su observación, trabajaremos en ello. Esperamos puedan regresar pronto a nuestro paraiso.

10/10 Excellent

Thierry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for our family of 4. The staff is very friendly, the room was great and clean with a nice little private terasse. The hotel offers great amenities such as free water to refill your bottles, massage, great breakfast and Yoga classes. It’s a short and nice 10 min walk to downtown and the main beach area. We’ll be back.
Response from Oscar on 24 Jan 2023
Muchas gracias por tu puntuación Thierry, esperamos pronto estes de regreso en nuestro paraiso.

8/10 Good

laoufi

Response from Oscar on 17 Apr 2023
Laoufi thank you very much for your rating, we would have liked to read a review to improve the experience for our guests.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast in a beautiful hotel!
Stayed 3 nights in Dec 2022
Response from Oscar on 24 Jan 2023
Muchas gracias por tu puntuación Rachel. Esperamos pronto puedas regresar a nuestro paraiso.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff. Clean. Good breakfast.
Stayed 4 nights in Dec 2022
Response from Oscar on 24 Jan 2023
Muchas gracias por tu puntuación Matthew. Esperamos que pronto puedas regresar a nuestro paraiso.

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Beauitful hotel. Amazing breakfasts and easy to walk to town and beaches. Staff was super helpful and spoke both Spanish & English. We did not take any yoga classes (extra charge). Free use of beach umbrellas and bicycles Cons: water facet was too short for the sink, causing water to get all over the counter & floor (annoying and messy). Limited patio chairs around upper pool. First come first serve
Stayed 4 nights in Dec 2022
Response from Oscar on 24 Jan 2023
Gracias por tu puntuación y comentarios Lori.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible stay at the Los Suenos!!! The staff was absolutely amazing and helpful the entire time!!! The seeene atmosphere and wonderful wonderful breakfast each day were outstanding! This was our first visit to Sayulita and I cannot imagine a more wonderful place to stay! 10/10
Response from Oscar on 24 Jan 2023
Muchas gracias por tu puntuación Jason. Esperamos que pronto puedas regresar a nuestro paraiso.

10/10 Excellent

Micheal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and cleanliness are amazing. The breakfast each day is very good. We really enjoyed our stay. Only things I would say that I would change are the beds are firm and the water pressure is not high enough.
Response from Oscar on 17 Apr 2023
Micheal thank you very much for your score, we hope you can return to our paradise soon.