2/10 Terrible
Dimitrios
Travelled with family
14 Aug 2023
Disliked: Property conditions & facilities, room comfort
Big disappointment
Our stay was a big disappointment. So many aspects of a standard hotel or room were missing. The place was clean and that was the only positive thing about the stay.
It is a summer holiday area in front of the sea yet there is no rack to hang your stuff, we had to put our towels, swimsuits all around the room like a tent. Again in the heat of the summer no mini fridge to put your water or milk of the child etc.
We booked the hotel seeing that there was high speed wifi connection in the rooms and even though we paid a full price for the room there was no wifi connection.
And we were told that there is a problem and it will be fixed. In this case of course we should not have paid a full price for the room.
The other big issue was the noise that the owners and the employees of the hotel was making just under our room all night until 1:30! They were opening a ridiculously noisy door and pulling pushing stuff around several times and making us jump form our sleep. I had to shout and warn the employee to stop it in the end as it was very annoying and unexpectable where you go to have a holiday and rest!
As we were very unhappy about the whole stay we decided to leave after staying 1 night and asked to pay only 1 night but our deal was with no refund so we agreed to pay half. Yet the owner took from us half of the commission she has to pay to the hotel, whereas she could have cancelled the stay and not pay. I'm sure she didn't pay any commission. Overall no knowledge of service
Dimitrios
Stayed 2 nights in Aug 2023