2 indoor pools, 10 outdoor pools, free pool cabanas, pool umbrellas
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Reviews of Granada Luxury Belek - All Inclusive

Granada Luxury Belek - All Inclusive
Belek Mahallesi Cumhuriyet Caddesi, No. 7-102, Serik, Antalya

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 225 reviews" "
Rating 8 - Good. 53 out of 225 reviews" "
Rating 6 - Okay. 17 out of 225 reviews" "
Rating 4 - Poor. 9 out of 225 reviews" "
Rating 2 - Terrible. 16 out of 225 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Matt

Travelled with family
Disliked: Staff & service, amenities
It wasn’t all inclusive not all restaurants not at all People working wear so rude Food not good The people not doing anything before you pay them tips They give us offer for my daughter birthday champagne and cake then charge us for champagne!!! Bad management not recommend
Stayed 6 nights in May 2024
Response from CRM Management Granada Luxury Belek on 24 May 2024
Dear Guest ''Matt''; As Granada Luxury Belek, our basic policy is to keep the satisfaction of our guests at the highest level. We continue to carry out all kinds of self-sacrificing efforts in order to always be one step ahead of the requests and demands of our guests and to provide better service. As the management, we would like to thank you very much for choosing us as Granada Luxury Belek family and for your constructive criticism. We hope to welcome you to our hotels again as soon as possible.Sincerely,CRM Management Granada Luxury Belek

8/10 Good

Leila

I wish they had more music and dancing
Stayed 6 nights in Apr 2024
Response from CRM Management Granada Luxury Belek on 25 Apr 2024
Dear “Leila”,Thank you for sharing this thoughtful review following your recent stay at our hotel, letting us know that you have some nice memories. With regards to the experienced inconveniences please accept our sincere apology, your comments are appreciated and taken into consideration. We look forward to having a pleasure of seeing you again.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Suely

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staffs were very rude, but the hotel was nice and they have a lot of amenities.
Stayed 4 nights in Nov 2023
Response from CRM Management Granada Luxury Belek on 6 Dec 2023
Dear "Suely",We appreciate your time for writing and publishing this review. It was a pleasure to serve you during your stay to make your holiday special and unforgettable.Looking forward to see you here again soon.Kind Regards,CRM Management Granada Luxury Belek

6/10 Okay

Mahboobeh

Disliked: Room comfort
Stayed 4 nights in Nov 2023
Response from CRM Management Granada Luxury Belek on 27 Nov 2023
Dear Mahboobeh,First of all, we appreciate your choice; it is our pleasure to welcome you in Granada Luxury Belek.We want to thank you for taking your time and your effort to share your comments about our hotel. Your opinions and observations are with greatest importance and assistance to us in order to be able to achieve the constant improvement, the guest satisfaction and the high-quality service we strive. Thank you for your assistance.We are looking forward to welcome you again at our Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Jack

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning, huge hotel, easy with a baby and a pram. So much to do, endless options for children.
Stayed 8 nights in Oct 2023
Response from CRM Management Granada Luxury Belek on 17 Oct 2023
Dear Jack, Thank you very much for your nice review. We are delighted you had a great time at our hotel and recommend to everybody to visit.We all hope to have the opportunity of welcoming you back in the future.Kind Regards,CRM Management Granada Luxury Belekcrm1@granada.com.tr

4/10 Poor

Bahareh Ghofrani

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
They did not turn the lights on in the lobbies, poor air conditioning, which made it very uncomfortable to dine and lounge in the hotel. The family room with the extra room did not have a window. Our room felt very damp, dingy, and had a slight sewage smell
Stayed 10 nights in Sep 2023
Response from CRM Management Granada Luxury Belek on 8 Oct 2023
Dear "Bahareh Ghofrani",All of our services offered in our concept are offered to our complete guests. Our dishes are at international standards. Our a la carte restaurant services are paid and written on our website. Your room has been given in the room category you have made. All information about our rooms is written on our website.Kind Regards,CRM Management Granada Luxury Belek

6/10 Okay

Yonathan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not going back there
The Food was same everyday and very simple for a HOTEL in that price , The bed was uncomfortable and small 1.40m for big bed it's poor. I was in other hotel in Antalya and for lower price i got much more, so From my experience I cannot and will not recommend this hotel unfortunately.
Stayed 6 nights in Aug 2023
Response from CRM Management Granada Luxury Belek on 1 Oct 2023
Dear Yonathan,Thank you for your comment, but you had no complaints during your holiday. You did not provide any information to our team. Otherwise we could help you. We try to provide the best service according to the balance of price and service. All our services in our concept are fully offered to our guests.Kind Regards,CRM Management Granada Luxury Belek

6/10 Okay

Nadin

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It was a nice stay
Stayed 5 nights in Sep 2023
Response from CRM Management Granada Luxury Belek on 25 Sept 2023
Dear Nadin,First of all, we appreciate your choice; it is our pleasure to welcome you in Granada Luxury Belek.We want to thank you for taking your time and your effort to share your comments about our hotel. Your opinions and observations are with greatest importance and assistance to us in order to be able to achieve the constant improvement, the guest satisfaction and the high-quality service we strive. Thank you for your assistance.We are looking forward to welcome you again at our Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from CRM Management Granada Luxury Belek on 25 Sept 2023
Dear Guy,First of all, we appreciate your choice; it is our pleasure to welcome you in Granada Luxury Belek.We want to thank you for taking your time and your effort to share your comments about our hotel. Your opinions and observations are with greatest importance and assistance to us in order to be able to achieve the constant improvement, the guest satisfaction and the high-quality service we strive. Thank you for your assistance.We are looking forward to welcome you again at our Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

2/10 Terrible

raz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left the hotel sooner because it was so dirty, didn’t even receive a refund. The service was very bad, the food wasn’t goot at all. We will never go back and I’ll make sure to tell all of my friends and family never go there
Stayed 4 nights in Sep 2023
Response from CRM Management Granada Luxury Belek on 20 Sept 2023
Dear raz,First of all, we appreciate your choice; it is our pleasure to welcome you in Granada Luxury Belek.We want to thank you for taking your time and your effort to share your comments about our hotel. Your opinions and observations are with greatest importance and assistance to us in order to be able to achieve the constant improvement, the guest satisfaction and the high-quality service we strive. Thank you for your assistance.We are looking forward to welcome you again at our Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

8/10 Good

Roi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gteat hotel
It was a great vacation, amazing hotel and amazing activities. Only one thing was bad...the temperature of the pool water, it was very cold water.
Stayed 4 nights in Sep 2023
Response from CRM Management Granada Luxury Belek on 19 Sept 2023
Dear “Roi”,Thank you for sharing this thoughtful review following your recent stay at our hotel, letting us know that you have some nice memories. With regards to the experienced inconveniences please accept our sincere apology, your comments are appreciated and taken into consideration. We look forward to having a pleasure of seeing you again.Kind Regards,CRM Management Granada Luxury Belek

8/10 Good

HANEEN

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from CRM Management Granada Luxury Belek on 8 Sept 2023
Dear HANEEN,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Artur

Stayed 4 nights in Aug 2023
Response from CRM Management Granada Luxury Belek on 10 Sept 2023
Dear “Artur”,Our gratitude for your feedback and the kind compliments to our staff. It is a delight to hear that we contributed to an outstanding holiday experience for you, which you fully enjoyed. We would be happy to see and serve you again at Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Tal

Stayed 4 nights in Aug 2023
Response from CRM Management Granada Luxury Belek on 16 Aug 2023
Dear "Tal",Thank you for appreciating our five-star quality and service as well as for sharing your review. We are glad to hear that you had an amazing stay Granada Luxury Belek. We hope to welcome you soon for another memorable stay. Best Regards,CRM Management Granada Luxury Belek

8/10 Good

Junaid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Great food. What gets annoying is that you still have to pay for so many small things and are being sold something at every corner. I expect to pay for Luxary add ons but felt annoyed when things that you expect to be included are constantly pushed down your throat at additional costs. Coming to an all inclusive resort, it would be nice to be able to relax without needing your wallet but this was not the environment here…rather felt like the opposite. U want to sit on the lazy river…make sure to buy floaties for your kids. You want to enjoy the free live entertainment, be sure to bring cash so u can play bingo between shows otherwise u will sit bored for 30 mins. Arcades/amusement parks r all additional. Guests are constantly pushy n come with a me first attitude and unless you are willing to play that game, you constantly will be waiting at the back of lines. Been to many resorts but never have I seen such entitlement at resorts…not just once or twice but at every meal n every experience. Chairs on the resort r impossible to get because everyone is of the mindset that they will take 4 chairs by the pool for their towels to soak in the sun under. I get it’s nice to be by the pool but it starts to feel ridiculous that for every 10 seats, 2 will be in use but the other 8 will be reserved by a towel for someone who may or may not use it later. Food at the buffet and food street was great. Staff r hit n miss. Some r great…n some can be very rude!
Stayed 4 nights in Aug 2023
Response from CRM Management Granada Luxury Belek on 13 Aug 2023
Dear “Junaid”,Thank you for sharing this thoughtful review following your recent stay at our hotel, letting us know that you have some nice memories. With regards to the experienced inconveniences please accept our sincere apology, your comments are appreciated and taken into consideration. We look forward to having a pleasure of seeing you again.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Pinaz

Stayed 6 nights in Jul 2023
Response from CRM Management Granada Luxury Belek on 25 Aug 2023
Dear "Pinaz",Thank you for taking time to share your holiday impressions. We are honored to find that we were able to make your stay at Granada Luxury Belek truly delightful. It is great that you particularly appreciated hotel’s facilities and amenities, attentive service and accommodation. We are looking forward to welcoming you back soon. Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from CRM Management Granada Luxury Belek on 4 Aug 2023
Dear “Ahmed”,Our gratitude for your gracious review posted in regards of the recent stay with us. We are proud of our achievements in quality, service and hospitality, but the best reward is to find the proof in such praising words of you. Thank you once again for the feedback and for the recommendation.It would be a pleasure to see and serve you again at Granada Luxury Belek. Kind Regards,CRM Management Granada Luxury Belek

8/10 Good

Raghdah

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was amazing holiday in this hotel, the food was great, the water parks and the pools were super clean, the night shows were super amazing, you will never get bored and my children enjoyed there time to the maximum. Otherwise, for a five star hotel the cleanliness must be improved specially the rooms and the pool bars, the room was full of dust and not totally clean and each time I order juice from the pool bar the glasses were dirty , at the main restuarant the plates, the forks and the nives werent clean most of the time. Thank you so much for every things
Stayed 4 nights in Jul 2023
Response from CRM Management Granada Luxury Belek on 4 Aug 2023
Dear “Raghdah”,Thank you for sharing this thoughtful review following your recent stay at our hotel, letting us know that you have some nice memories. With regards to the experienced inconveniences please accept our sincere apology, your comments are appreciated and taken into consideration. We look forward to having a pleasure of seeing you again.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel just came back today. Best hotel ever we had on holiday
Stayed 5 nights in Jul 2023
Response from CRM Management Granada Luxury Belek on 29 Jul 2023
Dear “Sameer”,Thank you for choosing Granada Luxury Belek, as well as for taking the time to share your holiday experience. We were delighted to read your review and to know that our hotel remains your favorite. It was great to hear that you had a fantastic vacation, enjoying our service. Our gratitude for your kind compliments to our staff.We look forward to having a pleasure of welcoming you back.Kind Regards,CRM Management Granada Luxury Belek

4/10 Poor

Wahab

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
The food was so bad
Stayed 5 nights in Jul 2023
Response from CRM Management Granada Luxury Belek on 26 Jul 2023
Dear "Wahab",All of our services offered in our concept are offered to our complete guests. Our dishes are at international standards. Our a la carte restaurant services are paid and written on our website. Your room has been given in the room category you have made. All information about our rooms is written on our website.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Ala aldin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of things to do, great for families
Stayed 6 nights in Jul 2023
Response from CRM Management Granada Luxury Belek on 18 Jul 2023
Dear “Ala aldin”,Thank you for your praising review regarding the holiday at Granada Luxury Belek, where we were happy to meet your wishes and make a stay as comfortable as possible. Our gratitude for your compliments to our personnel. We look forward to welcoming you back for another unforgettable holiday.Kind Regards,CRM Management Granada Luxury Belek

8/10 Good

Arif

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The good: Pools are excellent and fun. Dining is also excellent. So many options for food, both traditional Turkish meals and international options. We stayed in Maldives houses which are very cool with direct access to a semi private pool that’s separate from the main pool. The bad: If you’re traveling without kids, there’s less things to do. There’s a “night club” but it’s full of kids, even in late hours. It’s kind of weird honestly. Also, there are lots of cats on the property. This is cute and all but they’re constantly being abused by kids whose parents simply don’t care. We found a cat who was actively bleeding from his eye and we brought this to the attention of guest relations, they laughed and brushed us off, even after complaining about it multiple times. That wasn’t cool. If you’re going to pretend to care about the cats (they put food and water for them) then you need to care about their well being as well. For this reason alone, I’m rating staff as terrible. Guest relations should not be making fun of people who are concerned about the well being of animals on the property.
Response from CRM Management Granada Luxury Belek on 16 Jul 2023
Dear "Arif ",Thank you for taking the time to write a review regarding your recent stay. It was a pleasure for us to read your feedback and to know that you spent a great vacation here. We also would like to thank you for the gracious words about our staff It will be a great pleasure to welcome you in Granada Luxury Belek again. Best Regards,CRM Management Granada Luxury Belek

2/10 Terrible

Ayman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from CRM Management Granada Luxury Belek on 16 Jul 2023
Dear Ayman,First of all, we appreciate your choice; it is our pleasure to welcome you in Granada Luxury Belek.We want to thank you for taking your time and your effort to share your comments about our hotel. Your opinions and observations are with greatest importance and assistance to us in order to be able to achieve the constant improvement, the guest satisfaction and the high-quality service we strive. Thank you for your assistance.We are looking forward to welcome you again at our Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Mohammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Just got back from a family vacation with two very young children. It was the first time we go on vacation and don't actually have to leave the hotel. First of all,, the staff was super helpful anf accommodating even before we arrived. The rooms are spacious and clean. Even the housekeeping staff is ready to help with whatever they can. The pools are great and there really is something to do for everyone during yhr day. The food was great as well and the food areas are very clean despite the massive amount of people around. The only negative comment I have is about the kids club. Firstly, we only felt the need to go to the kids club in the evenings because the general entertainment shows are mostly boring and other than that there's nothing else to do as a family after dinner. We thought the kids club would be a solution because the program seemed good enough but it's really terrible. The girls that work there have no business working with kids. They have terrible attitudes and they're all dressed like they're waiting to go to a night club. Other than that, the hotel is great and we'll definitely be going back
Stayed 5 nights in Jun 2023
Response from CRM Management Granada Luxury Belek on 3 Jul 2023
Dear Mohammad ,First of all, we appreciate your choice; it is our pleasure to welcome you in Granada Luxury Belek.We want to thank you for taking your time and your effort to share your comments about our hotel. Your opinions and observations are with greatest importance and assistance to us in order to be able to achieve the constant improvement, the guest satisfaction and the high-quality service we strive. Thank you for your assistance.We are looking forward to welcome you again at our Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from CRM Management Granada Luxury Belek on 28 Jun 2023
Dear "Ahmad ",we are happy to read that all your family had an amazing stay at Granada Luxury Belek. It is a pleasure to know, that Luxury concept with its rich entertainment facilities did contribute to unforgettable time, spent at our hotel. Please know, that the issue is followed now by our responsible colleagues.We were glad to have you as a guest and are looking forward to welcoming you here again.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Sahab Issa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from CRM Management Granada Luxury Belek on 3 Jul 2023
Dear “Sahab Issa”,Thank you for sharing this thoughtful review following your recent stay at our hotel, letting us know that you have some nice memories. With regards to the experienced inconveniences please accept our sincere apology, your comments are appreciated and taken into consideration. We look forward to having a pleasure of seeing you again.Kind Regards,CRM Management Granada Luxury Belek

2/10 Terrible

pooya

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
1: The AC in the room didn't work when we arrived at the room it took them 5 hours and around 1:00 am to ask us to change the room. We asked them to change our room since we were exhausted and they refused until I complained about the shower faucet which want working and just had cold water. the new rook was dirty, I took photos of moldy spots in the bathroom. 2: I had a slice of cake and there was a cherry seed inside the cake that broke my front teeth the guest relationship agent was near us and showed her my broken teeth and the seed on the plate. She called her manager and reported an incident since she witnessed that happened. After following up with them, they told me that the manager is still working on the report and the agents refused to give me a copy of the incident report. so I left the hotel already with an unpleasant experience and broken teeth and got back home It was absolutely disaster and an unorganized hotel. We thought we would have a great time after 37 hours of flight and were looking forward to a week's vacation with my first time-traveled two kids
Stayed 7 nights in Jun 2023
Response from CRM Management Granada Luxury Belek on 23 Jun 2023
Dear pooya, Thank you for your comment. We would like to share with you again that there is no situation that can cause tooth breakage. Our team members tried to help you. Thank you for your understanding.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

amina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
the facilities and the water park
Stayed 3 nights in Jun 2023
Response from CRM Management Granada Luxury Belek on 23 Jun 2023
Dear amina ,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Haim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good👍
Very nice,very comfort
Stayed 5 nights in Jun 2023
Response from CRM Management Granada Luxury Belek on 15 Jun 2023
Dear "Haim ",we are happy to read that all your family had an amazing stay at Granada Luxury Belek. It is a pleasure to know, that Luxury concept with its rich entertainment facilities did contribute to unforgettable time, spent at our hotel. Please know, that the issue is followed now by our responsible colleagues.We were glad to have you as a guest and are looking forward to welcoming you here again.Kind Regards,CRM Management Granada Luxury Belek

8/10 Good

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
I used this hotel 2 times ago but now the hotel need renovating because most of room or the other places of hotel such as restaurants have old equipments with many crashes and need repair
Stayed 7 nights in May 2023
Response from CRM Management Granada Luxury Belek on 5 Jun 2023
Dear Aleksandra,First of all, we appreciate your choice; it is our pleasure to welcome you in Granada Luxury Belek.We want to thank you for taking your time and your effort to share your comments about our hotel. Your opinions and observations are with greatest importance and assistance to us in order to be able to achieve the constant improvement, the guest satisfaction and the high-quality service we strive. Thank you for your assistance.We are looking forward to welcome you again at our Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

2/10 Terrible

Aisha

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Very very disappointed do not recommend
I booked a 5 night stay for our family of 5 very disappointing stay was expecting much more. To start with the lobby staff are very rude I did arrive abit earlier then check in time before my stay I did email the hotel and ask if this was okay and if I could pay extra to check in early.over email they did tell me there was so need to pay extra if there is availability they would allow me to check in early.when I arrived I was told I would have to pay a extra £585 to check in at early which I thought was absolutely ridiculous for a few hour. Then the water park was closed throughout our whole stay. The water park was the reason I booked this hotel. The last straw for me was when my room was not cleaned and I was told by a staff member that they could only give me clean towels as it was the end of their shift. I would not recommend to any there are a lot cheaper hotels and I’m sure with a better service. DO NOT WASTE YOUR MONEY LIKE I DID!
Stayed 4 nights in May 2023
Response from CRM Management Granada Luxury Belek on 5 Jun 2023
Dear Aisha ,First of all, we appreciate your choice; it is our pleasure to welcome you in Granada Luxury Belek.We want to thank you for taking your time and your effort to share your comments about our hotel. Your opinions and observations are with greatest importance and assistance to us in order to be able to achieve the constant improvement, the guest satisfaction and the high-quality service we strive. Thank you for your assistance.We are looking forward to welcome you again at our Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Shulamit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from CRM Management Granada Luxury Belek on 29 May 2023
Dear "Shulamit",we are happy to read that all your family had an amazing stay at Granada Luxury Belek. It is a pleasure to know, that Luxury concept with its rich entertainment facilities did contribute to unforgettable time, spent at our hotel. Please know, that the issue is followed now by our responsible colleagues.We were glad to have you as a guest and are looking forward to welcoming you here again.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

liat

Stayed 4 nights in May 2023
Response from CRM Management Granada Luxury Belek on 29 May 2023
Dear liat, Thank you very much for your nice review. We are delighted you had a great time at our hotel and recommend to everybody to visit.We all hope to have the opportunity of welcoming you back in the future.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

liat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from CRM Management Granada Luxury Belek on 29 May 2023
Dear liat, Thank you very much for your nice review. We are delighted you had a great time at our hotel and recommend to everybody to visit.We all hope to have the opportunity of welcoming you back in the future.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Rabea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from CRM Management Granada Luxury Belek on 27 May 2023
Dear “Rabea ”,Our gratitude for your gracious review posted in regards of the recent stay with us. We are proud of our achievements in quality, service and hospitality, but the best reward is to find the proof in such praising words of you. Thank you once again for the feedback and for the recommendation.It would be a pleasure to see and serve you again at Granada Luxury Belek. Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

yahav

Liked: Cleanliness, staff & service, property conditions & facilities
very nice hotel ' alot of activities for the kids excelent service from expedia make the vaction wonderfull
Stayed 3 nights in May 2023
Response from CRM Management Granada Luxury Belek on 26 May 2023
Dear “yahav ”,Our gratitude for your feedback and the kind compliments to our staff. It is a delight to hear that we contributed to an outstanding holiday experience for you, which you fully enjoyed. We would be happy to see and serve you again at Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Saidat

Stayed 4 nights in Apr 2023
Response from CRM Management Granada Luxury Belek on 9 May 2023
Dear "Saidat",Thank you for appreciating our five-star quality and service as well as for sharing your review. We are glad to hear that you had an amazing stay Granada Luxury Belek. We hope to welcome you soon for another memorable stay. Best Regards,CRM Management Granada Luxury Belek

10/10 Excellent

carmit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from CRM Management Granada Luxury Belek on 17 Apr 2023
Dear carmit,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Samer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really amazing
Amazing everything was 5 stars for sure recommend
Stayed 3 nights in Feb 2023
Response from CRM Management Granada Luxury Belek on 6 Mar 2023
Dear "Samer",Thank you for taking time to share your holiday impressions. We are honored to find that we were able to make your stay at Granada Luxury Belek truly delightful. It is great that you particularly appreciated hotel’s facilities and amenities, attentive service and accommodation. We are looking forward to welcoming you back soon. Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of their Granada villa with my wife and kids. The hospitality was great and the service was amazing. Everything was on point, they stayed in touch with us through out our stay and we’re very helpful I liked how the staff were very kind with us.
Response from CRM Management Granada Luxury Belek on 29 Dec 2022
Dear Mohammad,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kind Regards,CRM Management Granada Luxury Belek

8/10 Good

Nurit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2022
Response from CRM Management Granada Luxury Belek on 19 Oct 2022
Dear “Mort1352”,Thank you for sharing this thoughtful review following your recent stay at our hotel, letting us know that you have some nice memories. With regards to the experienced inconveniences please accept our sincere apology, your comments are appreciated and taken into consideration. We look forward to having a pleasure of seeing you again.Kind Regards,CRM Management Granada Luxury Belek

8/10 Good

Aviva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from CRM Management Granada Luxury Belek on 19 Oct 2022
Dear “Aviva”,Thank you for sharing this thoughtful review following your recent stay at our hotel, letting us know that you have some nice memories. With regards to the experienced inconveniences please accept our sincere apology, your comments are appreciated and taken into consideration. We look forward to having a pleasure of seeing you again.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from CRM Management Granada Luxury Belek on 16 Oct 2022
Dear “Yana”,Our gratitude for your feedback and the kind compliments to our staff. It is a delight to hear that we contributed to an outstanding holiday experience for you, which you fully enjoyed. We would be happy to see and serve you again at Granada Luxury Belek.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

ERLAN

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 12 nights in Sep 2022
Response from CRM Management Granada Luxury Belek on 14 Oct 2022
Dear ERLAN,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kind Regards,CRM Management Granada Luxury Belek

10/10 Excellent

AMEER

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son fell ill, had a high temperature, severe skin rash, and pain, and they were asking me if I am a Turk or a stranger, and they did not help me, but asked me to pay a large amount in order to request a doctor for him, and his treatment.
Stayed 7 nights in Sep 2022
Response from CRM Management Granada Luxury Belek on 10 Oct 2022
Dear “AMEER”,Thank you for sharing this thoughtful review following your recent stay at our hotel, letting us know that you have some nice memories. With regards to the experienced inconveniences please accept our sincere apology, your comments are appreciated and taken into consideration. We look forward to having a pleasure of seeing you again.Kind Regards,CRM Management Granada Luxury Belek

2/10 Terrible

NAJI

Disliked: Cleanliness, staff & service
Stayed 7 nights in Sep 2022

8/10 Good

Hila

Stayed 5 nights in Aug 2022
Response from CRM Management Granada Luxury Belek on 16 Aug 2022
Dear Hila, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, CRM Management Granada Luxury Belek

8/10 Good

arik

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2022
Response from CRM Management Granada Luxury Belek on 2 Aug 2022
Dear "arik", Thank you for taking the time to write a review regarding your recent stay. It was a pleasure for us to read your feedback and to know that you spent a great vacation here. We also would like to thank you for the gracious words about our staff It will be a great pleasure to welcome you in Granada Luxury Belek again. Best Regards, CRM Management Granada Luxury Belek

8/10 Good

Narges

Stayed 13 nights in Jul 2022

10/10 Excellent

Rameen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience Will add first side / small pharmacy on the premises of hotel Rooms in front of amphitheater are very noisy at night and it is a good idea to inform the customers residing in that area of noise factor and give them the option of room change Overall great experience and will do it again.
Stayed 6 nights in Jun 2022
Response from CRM Management Granada Luxury Belek on 6 Jul 2022
Dear “Rameen”, Thank you for your praising review regarding the holiday at Granada Luxury Belek, where we were happy to meet your wishes and make a stay as comfortable as possible. Our gratitude for your compliments to our personnel. We look forward to welcoming you back for another unforgettable holiday. Kind Regards, CRM Management Granada Luxury Belek