We originally booked the room with a four poster bed. The staff stated as soon as we got the that that room did not have a window and gave us a choice of all the other rooms. The room we chose was nice, clean and could not fault it. The following morning we woke up to no hot water or heating, but was remedied a couple of hours later. Breakfast both morning was really nice, and staff were brilliant. Whilst in Shrewsbury we checked out a few other places and this was by far one of the best places to stay. Bar area is fresh and modern. The rooms are in the old part of the building so creaky floor boots and the carpet to the rooms could do with a clean, but overall excellent stay.