On the beach
Check availability

Reviews of The Kingswood Hotel

4 out of 5
The Kingswood Hotel
The Esplanade, Sidmouth, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 100 reviews" "
Rating 8 - Good. 31 out of 100 reviews" "
Rating 6 - Okay. 7 out of 100 reviews" "
Rating 4 - Poor. 5 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lance

Travelled with partner
Liked: Property conditions & facilities
Able to take my scooter inside and great parking with Rear acess
Stayed 3 nights in May 2024

10/10 Excellent

Ethan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Would recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome, staff, general ambiance, location all excellent, slight problem with lift, but hotel had just opened for the year, the day we arrived. Many people staying at the hotel, come every year and love the hotel, including somebody who lives in Sidmouth!
Stayed 4 nights in Feb 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
It does what it says on the tin
Stayed 2 nights in Feb 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath towels were small
Stayed 3 nights in Dec 2023

10/10 Excellent

Geraint

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay twice now while on business in Sidmouth great friendly hotel in great position on the sea front and nice walk on the prom after a days work.
Stayed 1 night in Oct 2023

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness
The lift door problem
Stayed 7 nights in Sep 2023

8/10 Good

Robin

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Lovely hotel but breakfast service on the morning of the 17th was very poor
Stayed 2 nights in Sep 2023

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated to perfection for our needs. Staff very helpful and friendly - couldn't have done more for us during our two night stay
Stayed 2 nights in Sep 2023

8/10 Good

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in the beautiful town of Sidmouth
Lovely hotel hotel in a fantastic position. I had a single room which was small but had a nice feel and was perfectly clean. The shower pressure was amazing! There were however a few minor issues regarding service. At breakfast our teas and coffees arrived after we’d eaten the cooked breakfast. Also at checkout there was no one attending the reception desk, despite ringing the bell 3 times. I’d still go back though.
Stayed 1 night in Sep 2023

8/10 Good

Geraint

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little room with the most wonderful beach view balcony. Super friendly staff too.
Stayed 1 night in Aug 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
And older hotel, which has had a bit of life put back into it. Bathroom was tidy and quite modern convenient would be the word. The big plus with this Hotel would be the staff. Smile on their face. I’m happy to help.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel atmosphere
We had a lovely overnight stay, in the hotel, which i cannot fault. The one thing that wasnt as good was, because it was just one night, we couldnt find parking in the front of the hotel, as advised, so we had to lrave the car in the car park, nearby, overnight. It cost £14. We, hopefully, will come again, for longer and get the parking place i know usually does come with a booking. Family stayed at the hotel, for a few years and always got the parking place allocated, so know we were just unfortunate. The hotel, and staff could not be faulted, and the service, in the restaurant was efficient and organised. Thank you for a very enjoyable nights stay.
Stayed 1 night in Jul 2023

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nighttime Visitor
It started bad and just got worse. They hadn’t arranged for car parking as requested and although we requested a standard room we were given a compact double. This excluded anywhere to unpack our clothes except for a very small wardrobe for my wife’s dresses and a few of my shirts. No draw space whatsoever. On the second of 3 nights we were abruptly woken up by a figure standing at the bottom of our bed. No not a ghost. Mind a ghost wouldn’t have been so bad. No it was a little old lady only dressed in her night clothes. She was very confused and had wandered into our room and didn’t know what hotel room she was staying in. It transpired that she had been wandering the corridors for over an hour trying all the doors until she found one that was open. I called down to reception hoping to find out which room was hers. The emergency reception number was answered by a temp chef of 2 days, he couldn’t help. I phoned the police for assistance, they phoned the ambulance service who called me back and said they would attend, but it might be several hours before they could get to us. I said not to bother as the hotel staff would be in by then and I would have resolved the issue. 3 hours later the staff did start to arrive and we got the lovely lady returned to her room, all safe and sound. We on the other hand were left shattered and had to cancel our plans for that day. On checkout we were given the money back for the whole stay. Which was a nice gesture.
Stayed 3 nights in Jun 2023

8/10 Good

Brenda

Liked: Cleanliness
Average hotel
We chose this hotel because I have mobility issues. The access into the hotel was great and access to our room was also very easy. The room was very small though and it was a problem moving around in the room with my mobility aids. The bathroom was a particular problem for me. We had no issue with the cleanliness but to be honest the food wasn't the best we have had and some of the staff were not the friendliest either. All in all I don't think we would stay here again.
Stayed 3 nights in Jun 2023

4/10 Poor

Antony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel itself is lovely. The food - both breakfast & dinner are superb. The staff are all exceptionally friendly & helpful. The room itself was small but very well equipped & clean. THE BIG ISSUE with this hotel is it's lift. If you are unfortunate to get a room anywhere this all you will hear is a loud "clank & bang" every time it is used. Really distracting when in the room...& worse when trying to get to sleep.

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All excellent, subject to a reservation about the dinner menu which was not ideall.
Stayed 4 nights in May 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel staff were amazing. Customer aervice is definitely their priority. Couldnt fauot our stay.
Stayed 2 nights in May 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times
Extremely helpful staff lovely modern hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Kingswood
A lovely last-minute stay in the Kingswood. Really impressed with the designated parking. We were greeted warmly by all staff, we slept really well and breakfast was freshly cooked to order. We will definitely be back.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was very good. Room and bathroom quite small but had everything you need
Stayed 1 night in Apr 2023

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break.
Pleasant short break. Hotel well situated and decor well presented. Staff friendly and helpful.
Stayed 3 nights in Apr 2023

4/10 Poor

Sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
3 rooms in 2 days Nightmare not going back 😡
Were there 2 nights 1st room shower door coming off tracks …tv loose on wall. Window broken and loose dangerous ….out look awful claustrophobic …asked for an another room we got split up into two rooms which as a family of 3 was not good …then we were put in to the penthouse room. That was the best
Stayed 2 nights in Mar 2023
Response from Manager on 7 Mar 2023
Your review is a little harsh, the room has been recently refurbished. The window is a tilt and turn window so opens both from the top and from the side, it is not broken. It was rear room over the car park, but is advertised as such. The TV is also on a swivel bracket so you can see turn the TV depending on your location in your room. Your concerns were only bought to our attention at 11pm at night, after checking in at 3pm, so our night duty did our best to accommodate you with the availability we had in the two separate rooms we have available. We are glad you enjoyed the room on your 2nd night.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel. Good sized room, clean and well maintained, but a tad overpriced. Staff were nice and helpful. Breakfast included was good.
Stayed 1 night in Oct 2022

10/10 Excellent

Denis and Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the Esplanade
Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and warm. Great location. Nice lounging area. Convienient parking. Super cute area.
Stayed 1 night in Sep 2022

8/10 Good

Sally

Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with supper staff
Stayed 1 night in Sep 2022

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for walking, shops and restaurants.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Stayed 1 night in Sep 2022

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night stay
The staff were very helpful and friendly and went out of their way to help us. You got the impression they were all happy in their work. The room was very comfortable and there was a good choice when it came to the food served.
Stayed 3 nights in Sep 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Nice Hotel
A superbly located hotel which is run very professionally. Rooms are very good and the staff extremely helpful. An outstanding breakfast with a lot of choice. A comfortable bar with a good range of drinks. Easy to park close by in the evenings.
Stayed 1 night in Sep 2022

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice airy room with sea view. Excellent breakfasts, helpful cheerful staff
Stayed 3 nights in Sep 2022

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient staff, nice room, hygienic, well located.
Stayed 2 nights in Sep 2022

10/10 Excellent

Linda

Stayed 3 nights in Aug 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great service and excellent breakfast. Close to beach and shops Highly recommended for a short or longer stay. Car parking is limited at the hotel and local car parking for longer stays is easily accessiblee
Stayed 3 nights in Aug 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Enjoyed our stay, our room was right up the top over looking the sea. Friendly staff lovely breakfast.
Stayed 1 night in Aug 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Richard

Stayed 1 night in Jul 2022

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Customer service was excellent Breakfast was delicious Very clean Great location Highly recommend
Stayed 2 nights in Jun 2022

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
Short stay
Room 106 , bed small, room hot, near stairs and doors . The breakfast was excellent
Stayed 1 night in Jun 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sidmouth Stay
Excellent stay. Lovely location. Friendly staff. The only down side was the room was too small.
Stayed 4 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited over jubilee week end four night stay excellent check in friendly staff Very nice restaurant used for Sunday roast dinner and breakfast every morning very good food and fair pricing room a little small but clean very small bathroom (217) has a sea view. Very well trained and helpful staff a credit to the company.
Stayed 4 nights in Jun 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel
Beautiful hotel, positioned on the seafront. Highly recommended!
Stayed 1 night in May 2022