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"Located in a stunning area of Greater Victoria/Langford, on Bear Mountain. Very good reasonable restaurant/cafe Jacks across the road. Room was clean and comfortable. Additional parking charge was a surprise, as there is nowhere else to park other than in the underground. Add $10 additional per night to your rate. It is out of the way from downtown or the coastline, but worth the drive."

"The loveliest most tasteful we have stayed in. All amenities thought of. In the event we have the opportunity to visit Victoria again, we would stay here."

"Great view!"

"The hotel is very clean, and we loved that we could walk everywhere."

"Beautiful Hotel right across the street from the FRS Clipper. Very comfortable with amenities like bar, restaurant, cafeteria, pool."

"Helpful staff. Great location"

"All was wonderful only offer would be better tv options. I came for work and did not always want to go out all the time. "

"Fantastic location, and excellent service. Like all Fairmont's, the Empress has the same service we’ve come to expect, but the added location makes it even better. Would definitely recommend to anyone coming to Victoria to stay here. I think it’s one of the most famous hotels in Victoria. "

"Staff very accommodating and helpful. Room was well stocked and comfortable. Very quiet, clean and would recommend it to others including family and friends."