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"Wonderful views"

"Very friendly staff…"

"Excellent every time I’ve been."

"Excellent hotel with stunning views of Lake Windermere from the terrace. Hotel staff are friendly and rooms are very comfortable. Would definitely recommend and stay again. "

"Overall very good experience. Building is bit outdated but perfect level of cleanliness overcomes that. Very pleased with the stay."

"We loved the way the property- an old tannery- had been converted into a hotel with a lot of unique properties. Unfortunately, it had some challenges for disabled people: going up and down stairs, for example. They had a little chair lift in two places, but the wheelchair had to be carried manually up and down stairs. There was great difficulty for going from our ground floor room to breakfast on 2nd floor. They offered to accommodate by bringing breakfast down to us in the bar area of ground floor, and helping us with the stairs in several ways, but it was still challenging. The rooms were nice and clean and comfortably large, but there was no A/C, and no microwave or fridge, and little space for unpacking clothes. We had a wonderful view out over the river from our room. The bar or dining room, "The Tannery", had a nice selection of options for evening meals, which we used a couple of times, but they seemed to be out of the things that we would have enjoyed most. We loved the ancient feeling of the city, including a beautiful cathedral and an enchanting old castle."

"Spa facilities are superb, as was the hotel, only negative was the lunch included in spa day. This was very oily and below the standard expected. "

"Perfect stay, bed, staff pool, breakfast and views all amazing "

"the hotel is absolutely first class, superb food in the Hemrock restaurant, and service outstanding. Well done"