Punta Cana Hotel Guide - Sirenis Aquagames Water Park hotels in Punta Cana, Dominican Republic.

"Clean room, excellent staff"

"Has an amazing stay! Would definitely recommend and will be looking to go back myself!!"

"We enjoyed our stay at this Breathless location . The room was clean, and the staff were great. The food was okay. We would definitely stay here again! And request Jacob to be your server when you eat at the Spoon if you want good service! "

"The staff was great. You take care of the staff with a tip and they will go above and beyond to take care of you during your stay. Everything was enjoyable from the restaurants to the gym to the beach to the shows. "

"Our stay at Excellence El Carmen was nothing short of phenomenal. From the moment we arrived, we were greeted with warm smiles, a refreshing welcome drink, and a level of service that set the tone for a truly unforgettable vacation. The resort itself is stunning—modern, elegant, and immaculately maintained. The main pool was beautiful and abundant, and the beachfront is pristine with soft sand and clear water. Our suite exceeded expectations: spacious, stylish, and sparkling clean, with a comfortable bed, a luxurious bathroom, and a private outdoor space that made the experience feel extra special. The daily restocked mini-bar and excellent housekeeping were a great touch. The dining options were truly impressive. From delicious breakfast buffets to incredible à la carte dinners, every meal felt fresh and thoughtfully prepared. The variety is fantastic—steakhouse, French, Italian, seafood, Asian—and we genuinely enjoyed every single restaurant we tried. What truly sets Excellence El Carmen apart is the staff. Every employee we interacted with went above and beyond to make our stay memorable. The service felt personal, attentive, and consistent throughout the entire resort. "

"Returning customer. "

"Everything was great!"

"It was a good experience. We did see a few negative reviews about this place but it was a good experience for us, it’s all subjective it seems. The food was decent, drinks were good and staff were good. Mario at the main lobby was the best bar attender and got the drinks right all the time! Definitely go see him for the hook up!! Maintenance of the rooms and some areas could be improved as it seems to have gone through a lot of wear and tear. "

"Room Service, the food, and wonderful genuine hospitality provided by staff at the resort! God bless the hard working staff and the beautiful resort in Punta Cana! I have to go back again 10/10!"