Punta Cana Hotel Guide - Sirenis Aquagames Water Park hotels in Punta Cana, Dominican Republic.

"Amazing all inclusive vacation from the moment you step foot on grounds..!!"

"Most of the resort was wonderful. Every staff member was friendly and helpful, the property is beautiful, well maintained, and easy to navigate. The pools and lazy river were extraordinary and there seemed to be a bar everywhere you turn so no shortage of drinks! The only problem is the food, the best restaurant was the Japanese steak house it was the best meal we had there but probably the worst Hibachi I’ve had…there were multiple places to get French fries and thankfully so because that was really the only good food…the question have you found good food? Was asked to us by multiple people and it seemed to be the consensus that the fries were good…they do have a coffee shop with good coffee and decent pastries but overall if you’re a foodie this isn’t the place for you. It was a wonderful getaway and I don’t regret going but I don’t think I’ll go back…if good food isn’t important for your trip then this is the place for you, I have zero complaints about anything other than the food quality! "

"Loved it. The staff was absolutely fantastic. "

"My experience at this hotel was extremely disappointing. As a Black guest, I consistently felt that white guests were treated better. Making restaurant reservations was unnecessarily difficult, and even when seated, I was often served last or passed over entirely. The only restaurant where I received decent treatment was the Italian one. The food overall was poor, the customer service was terrible, and the rooms had a strong musty smell. The only enjoyable parts of the trip were the excursions outside the hotel. The most concerning incident happened the day before I left: I saw the housekeeper assigned to my room holding my bank pouch, and afterward I discovered money missing. She appeared startled when she saw me, and before I could ask her name, she quickly left and sent another housekeeper to retrieve her cart. I would not recommend this hotel, especially to Black travelers, based on my experience."

"Great place to stay with kids. All pools are kind of chilly. Would go to this resort again but wouldn’t do a swim up room unless our kids were still needing naps "

"Breathtaking property. They do a wonderful job of blending modern comfort with the natural beauty. Staff is very friendly and helpful. Located on the beach, this resort doesn't make you choose between a pool day and a beach day, you can have it all! "

"Our room was very clean, but the standout asset of the resort is its exceptional staff. Our housekeeper and Jean at the lobby bar are phenomenal employees! They made us feel so welcome and always pleasant and smiling when they see you. "

"The room was clean and the cleaning staff did a great job. Even after our butler made requests and we went to the vip services our mini bar only got restocked one day."

"Everything was great down to the staff. Very responsive. The resort itself was gory with so many activities to do too. Would highly recommend. "