Somerset Hotels

"Close to downtown mall . Staff provided excellent customer service. Check in was quick and when notified that we needed a refill of hand wash, the staff responded right away. My only negative take away are the bath towels were in need of good fabric softener. "

"The hotel was very clean and the rooms in great condition. Staff were friendly and helpful. The bed was very comfortable and I got a great nights sleep. We come to Charlottesville fairly often and will definitely stay here again."

"Better than expected. Room was clean. Nothing fancy, but did the job."

"Felt comfortable there. Easy access to food, shopping, parking and driving to UVA hospital. "

"Great location and parking"

"Almost everything went well until the last night. A group of younger people had. A birthday party in a room down the hall from the room. Losts of noisy after 1A. Pd call after 230A. And again at 5A, one of the group knocked on door. Being woke up several times that morning. "

"Rooms were very clean and comfortable. Staff was very informative and helpful."

"Hotel itself was very nice, being a little picky the pillows were not good but the bed and room were comfortable and clean, only complaint is we asked for a late check out which wasn’t available because of how busy they were, which was fine no big deal but the check out time was for 12:00 we left to go to the store and got back at 11:00 am and our room was being cleaned already and we had the do not disturb sign on the door which was very odd because we still had some of belongings in the room. We told the lady at the front and she looked at us and said sorry about that and walked away. "

"Met overall expectation"