Southern Ontario Hotel Guide - Luxury Hotels in Southern Ontario, Ontario

"Indoor/outdoor pool was cool but could use some minor maintenance (flap missing, they looked old). A lot of rusty/rusted away spots. "

"Check in was easy and check-out even easier with the kiosks! The parking garage is right beneath the hotel. The kids pool and hangout area was great! The room was clear and I loved that the door opened for fresh air. Great location with lots of attractions and food within walking distance."

"Gorgeous rooms and lobby. Amenities are top notch."

"Website says this hotel has Room Service. The QR code on the room includes a menu for the onsite restaurant. The phone has a Room Service button that rings (somewhere but goes unanswered). I called the front desk thinking the restaurant was busy only to be told that this hotel does NOT have room service. The walls are paper thin. The guy in the room next to me talked on his phone for 6 HOURS - 11p to 5a. Loud enough to continuously wake me up. The room was clean but had obviously been updated on a very low budget. Shower ceiling was a drop ceiling (like you'd see in offices) and the metal grid was completely rusted. But the water pressure was amazing. The breakfast in the restaurant was very tasty and the coffee was good. Servers were very friendly and helpful. If you get a lake view room during decent weather, just a heads up that there's a brewery right there on the water that is basically having an outdoor party until around 11p on a weeknight. I won't stay here again because of the lack of room service and how poorly soundproofed the rooms are - you can hear every room door close and every conversation."

"Very good location and hotel"

"Room was very clean and comfortable. "

"Staff was great but the rooms do need a bit of updating."

"Just a little bit dated "

"It’s nice because it is in downtown, however when reading that they had parking considering that I was residing at the hotel I expected parking to be free but was charged $40 a day. I would appreciate if they were not stingy, but also honest about that prior to people booking. Staff was very nice though"