Southside Hotel Guide - Luxury Hotels in Southside, Richmond

"Did not have a hot tub or use laundry service. "

"We were really glad to have the chance to visit your hotel again. Room 801 was very nice despite the lack of a view. Valet and front desk staff very pleasant. Only issue was the bathroom door needs fixing. It would not close without being jammed/pushed hard. If we had been there for more than a night we would have requested a repair or room change. Thank you and hope to return soon. "

"Staff was very nice and helpful. My room was clean"

"The rooms are okay. Only one elevator was working during our stay. "

"The main hallway carpet was filthy. Looked like it had not been vacuumed in quite awhile. From gummy bears to tooth pick-floss… the front desk gentleman was not welcoming or friendly in the least. He acted like he wanted to be anywhere other than there. There was no coffee maker in the room although there were K-Cups set out. I moved the chaise lounge to get to an outlet and when I did I found plastic rose petals (not mine) under it so I guess the rooms aren’t swept/vacuumed either. Breakfast was an absolute joke. Mystery meat sausage links, weird looking “eggs”, yogurt from a dispenser… no thanks. Very little bread options (no bagels) and everything just seemed gross. I’d rather of stayed at a quality inn or comfort inn for around the same price. "

"The pool was not available and the room was not vacuumed. "

"While the hotel is undergoing renovation, the rooms are amazing. You couldn’t ask for a better location."

"Amazing. As always."

"YES ROOM WAS CLEAN, STAFF WAS NICE AND KEEP MY ROOM CLEANED AND STOCKED WITH SUPPLIES "