Spiegelkwartier

I stayed in room 102 for 4 nights. The bedding was clean thankfully but the floors weren't very clean. The first thing I noticed in the bathroom was a giant clump of hair sticking out the back of the hair dryer which was attached to the wall, absolutely disgusting. My safe didn't work and when the staff member checked it advised it would be fixed the next day, it wasn't. He also removed the clump of hair from the dryer and took pictures. I then noticed the light switches beside the bed at both sides didn't work or were hanging off. Theres also no outlets beside the bed which isnt ideal. The aircon switches off automatically when you open the door to the balcony but doesn't automatically come back on again when closed so if you get too hot on the balcony the room isn't cool for you to go in. The plus side is the location is great.

The location was great. The bed was comfortable. The staff was nice, but seems like they were running a bare bones operation. There were only two people we ever saw. We didn’t like the breakfast service in the adjoining restaurant, so we went elsewhere for breakfast. Overall it was fine, nothing special.