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Reviews of The Albany Hotel St Andrews

3 out of 5
The Albany Hotel St Andrews
56 North Street, St. Andrews, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 384 reviews" "
Rating 8 - Good. 111 out of 384 reviews" "
Rating 6 - Okay. 22 out of 384 reviews" "
Rating 4 - Poor. 9 out of 384 reviews" "
Rating 2 - Terrible. 5 out of 384 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ginger

Liked: Staff & service, amenities, property conditions & facilities
Wonderful location and friendly staff
Stayed 1 night in May 2024
Response from Sarah on 3 May 2024
Thank you for taking the time to leave us a great rating. I am delighted to hear your thoughts, and very much hope to see you again.

10/10 Excellent

James, Mercer Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Albany is a perfect location. It is very comfy and friendly!
Stayed 1 night in Apr 2024
Response from Sarah on 27 Apr 2024
Thank you for taking the time to leave us a great review. I am delighted to hear your thoughts, and very much hope to see you again in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful character to the place, fantastic breakfast, a great place to stay for anyone who likes to be in the centre of town and stay in a boutique accommodation.
Stayed 1 night in Apr 2024
Response from Sarah on 19 Apr 2024
Thank you for taking the time to leave us a great review. I am delighted to hear your thoughts, and very much hope to see you again.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Mar 2024
Response from Sarah on 30 Mar 2024
Thank you for taking the time to leave us a great rating. I am delighted to see you enjoyed your stay with us, and very much hope to see you again in the future.

10/10 Excellent

Ann, Scotland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room great, shelf in bathroom for face creams? Breakfast selection was top class & quality was good. Didn’t know they special teas their? Pot of too strong & 2nd was cold. Still recommend this hotel.
Stayed 1 night in Mar 2024
Response from Sarah on 29 Mar 2024
Thank you for taking the time to leave us a review. I delighted to see you enjoyed our breakfast. We do hope to see you again in the future.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything you would want to access as a tourist/traveller in St Andrews!
Stayed 1 night in Mar 2024
Response from Sarah on 17 Mar 2024
Thank you for taking the time to leave us a great rating! I am delighted to hear your thoughts, and very much hope to see you again in the future.

8/10 Good

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice inside, room clean, frendly helpful staff and good breakfast.
Stayed 1 night in Mar 2024
Response from Vicky on 13 Mar 2024
Thank you for the review. Hope to see you again soon.

6/10 Okay

Mairi

Travelled with family
Liked: Cleanliness, staff & service
The hotel is very well situated for getting around St Andrews. The staff were friendly and helpful. The room was very clean. Breakfast was excellent. However our room was very small (smallest hotel shower room I have ever seen!) and the facilities in the room fairly sparse. No BBC signal on the television while we were there.
Stayed 1 night in Mar 2024
Response from Vicky on 5 Mar 2024
Thank you for taking the time to post a review. I am sorry to hear your thoughts on the room size, our twin rooms are the larger ones here at the hotel, so may be a better option if you would be returning in the future. I will certainly check the TV channels as this is not normally a problem here, my apologies for this. I am pleased to hear the team looked after you well and do hope to see you again.

8/10 Good

Dianne

Liked: Cleanliness, staff & service, room comfort
Perfect place for overnight stay
Lovely comfortable small hotel. Ideally placed in the heart of St Andrews
Stayed 1 night in Feb 2024
Response from Sarah on 16 Feb 2024
Thank you for taking the time to leave us a review. I am pleased to see you enjoyed your stay and very much hope to see you again in the future.

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Sarah on 16 Feb 2024
Thank you for taking the time to leave us a review. I am pleased to see you enjoyed your stay and very much hope to see you again in the future.

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfasts I’ve ever had
Stayed 1 night in Jan 2024
Response from Sarah on 16 Feb 2024
Thank you for taking the time to leave us a review. I am pleased to see you enjoyed your stay and very much hope to see you again in the future.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round good hotel
Clean comfortable hotel. Parking not a problem, great breakfast selection. Would stay again.
Stayed 1 night in Dec 2023
Response from Sarah on 16 Feb 2024
Thank you for taking the time to leave us a review. I am pleased to see you enjoyed your stay and very much hope to see you again in the future.

10/10 Excellent

Gillian

Stayed 1 night in Dec 2023
Response from Sarah on 17 Dec 2023
Thank you for leaving us such a great rating. I am delighted to see you enjoyed your stay with us, and very much hope to see you again.

8/10 Good

Steve

Stayed 2 nights in Dec 2023
Response from Sarah on 10 Dec 2023
Thank you for taking the time to leave us a great score!

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Hotel does what it advertises. Good location great service TV reception pretty bad. Food lovely
Stayed 3 nights in Dec 2023
Response from Vicky on 8 Dec 2023
Thank you so much for taking the time to post a review. I am pleased you enjoyed your stay with us and hope to see you again. I will be sure to look at the TV reception.

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Repeat visit and just as good.
Stayed 1 night in Dec 2023
Response from Vicky on 8 Dec 2023
Thank you so much for the great review. Delighted to hear you thoughts and very much hope to see you again soon.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience.
Stayed 3 nights in Nov 2023
Response from Vicky Munro on 27 Nov 2023
Thank you so much for the great rating. Hope to see you again soon.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute little hotel. Comfortable bed. Excellent breakfast!
Stayed 2 nights in Nov 2023
Response from Vicky Munro on 21 Nov 2023
Thank you so much for the great review. I am delighted to hear your thoughts and very much hope to see you again soon.

10/10 Excellent

Judy

Stayed 1 night in Nov 2023
Response from Sarah on 17 Dec 2023
Thank you for leaving us such a great rating. I am delighted to see you enjoyed your stay with us, and very much hope to welcome you back again.

10/10 Excellent

Denise

Stayed 1 night in Nov 2023
Response from Vicky on 21 Nov 2023
Thank you so much for the rating, delighted you enjoyed your stay with us and very much hope to see you again soon.

8/10 Good

Lisa

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great place, lovely breakfast, very convenient.
Lovely place to stay. Would highly recommend. Single bedroom was not a single bed, but larger than single which was very comfy. Compact rooms. Plumbing system a little strange (quite noisy!) but everything you need and very central for St. Andrews.
Stayed 2 nights in Nov 2023
Response from Vicky on 18 Nov 2023
Thank you so much for the review. I am delighted you enjoyed your time with us and very much hope to see you again soon.

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Vicky on 18 Nov 2023
Thank you so much for the rating, very much hope to see you again soon.

10/10 Excellent

Alok, Medford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small family owned hotel, walking distance to shopping, golfing. Safe location. Rooms were Clean. Water and snacks were available in the room. Staff were friendly. Nice and warm hospitality. Free buffet breakfast for bonus. Do check this place too if you are planning to visit Scotland.
Stayed 1 night in Oct 2023
Response from Sarah on 1 Nov 2023
Thank you for taking the time to leave us a review. I am delighted to hear your thoughts and glad to see you enjoyed your stay with us. We very much hope to see you again in the future.

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sarah on 26 Oct 2023
Thank you for leaving us such a great rating. I am delighted to hear your thoughts and very much hope to see you again in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully furnished and decorated, while avoiding ostentation. Comfortable and welcoming. Spectacular sitting room/salon, with elegant bar. Staff attentive and upbeat. First class breakfast. My family and I will definitely be returning here.
Stayed 1 night in Oct 2023
Response from Sarah on 15 Oct 2023
Thank you for leaving us such a great review. I am delighted to hear your thoughts, and will pass this along to our staff. We hope to see you again sometime in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, well located and quiet hotel in the heart of St Andrews, close to shops and restaurants.
Stayed 1 night in Oct 2023
Response from Sarah on 13 Oct 2023
Thank you for taking the time to leave us such a great review. I am delighted to hear your thoughts and very much hope to see you again.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Oct 2023
Response from Sarah on 13 Oct 2023
Thank you for taking the time to leave us such a great review. We hope to see you again in the future.

8/10 Good

Gary

Travelled with partner
Liked: Staff & service
Not happy with being on the 3rd floor but other than that all was well
Stayed 1 night in Sep 2023
Response from Sarah on 30 Sept 2023
Thank you for taking the time to leave us a review. I am glad to hear you enjoyed your stay with us. I am sorry that on this occasion we were unable to allocate you a lower floor room, but our staff are always more than happy to carry bags to your room.

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay in the middle of St. Andrews. So quiet, walk to all sites from here.
Stayed 1 night in Sep 2023
Response from Vicky Munro on 13 Sept 2023
Thank you so much for the great review. I am delighted you enjoyed your stay and very much hope to see you again soon.

10/10 Excellent

Patrick, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right across from the University, and in the heart of dining and shopping activity. Just down the road from the Old Course et al. Hotel itself is modern, clean and cozy. Muni parking options can be a bit competitive during busy season, but it worked out fine for me, with guidance from the friendly and efficient staff. Highly recommended.
Stayed 1 night in Sep 2023
Response from Vicky Munro on 13 Sept 2023
Thank you so much for the fabulous review. I am absolutely delighted to hear your thoughts and very much hope to see you again soon.

10/10 Excellent

Snowden

Stayed 1 night in Sep 2023
Response from Vicky Munro on 11 Sept 2023
Thank you so much for the rating. I am delighted you enjoyed your stay and very much hope to see you again soon.

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small and basic but one of the nicest stays we’ve ever had. Nothing is a problem for the staff at the front desk. Genuinely the Lovliest people. The bed was so comfortable, fantastic quality linens and towels, great shower. What it lacks in size it makes up for in comfort. Easy walk to everything! What a find!
Stayed 1 night in Sep 2023
Response from Vicky Munro on 7 Sept 2023
Thank you so much for the great review. I am delighted to hear your thoughts and very much hope to see you again soon.

6/10 Okay

Vijay

Travelled with partner
No parking is available.. Staff could be a little more helpful. Rooms look a bit tired could use some upgrading. Staff, could be a bit more friendly to guests.
Response from Vicky Munro on 4 Sept 2023
Thank you for taking the time to post a review. There is free parking outside the hotel which can be busy at peak times but generally gets easier to find a space just after 5pm. I am very sorry to hear your thoughts on the team, this is very unusual for us and I will certainly talk with them about this.

10/10 Excellent

Teneil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay at the Albany again. It is perfect location to see the sights…a quick walk to wherever you need to go. Adorable property with the most amazing breakfast!!
Stayed 3 nights in Aug 2023
Response from Vicky on 16 Aug 2023
Thank you so much for the great review. I am so pleased to hear your thoughts and very much hope to see you again soon.

10/10 Excellent

Neil

Stayed 3 nights in Aug 2023
Response from Vicky Munro on 14 Aug 2023
Thank you so much for the rating, I am delighted you enjoyed your stay and very much hope to see you again soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Vicky on 14 Aug 2023
Thank you so much the the great rating. Hope to see you again soon.

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a night and was thoroughly impressed. Staff were very friendly and helpful throughout the stay, and were happy to store a suitcase as I’d arrived early. storage Bedroom and bathroom were spotless, with great range of shower products and refreshments. Lovely bed, great night’s sleep and an impressive range of breakfast food available, all very good quality. Only downside is the steps up to the hotel and lack of lift indoors, which was slightly difficult with a heavy case. Otherwise with the excellent location in town centre and welcoming atmosphere I would highly recommend and definitely return!
Stayed 1 night in Aug 2023
Response from Vicky on 8 Aug 2023
Thank you so much for the great review. I am delighted to hear your thoughts and very much look forward to welcoming you back soon.

6/10 Okay

Natalie

Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Vicky Munro on 7 Aug 2023
Thank you for the rating.

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Jul 2023
Response from Vicky Munro on 31 Jul 2023
Thank you for your rating, hope to see you again soon.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Vicky on 19 Jun 2023
Thank you so much for the rating. I am delighted you enjoyed your stay and very much hope to see you again soon.

4/10 Poor

Suzanne

Stayed 1 night in May 2023
Response from Vicky on 12 Jun 2023
Thank you for the rating. I am sorry to see you didn't enjoy your stay with us. We would have relished the opportunity to try to resolve this had we know you were unhappy.

8/10 Good

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Rooms are quite small and the shower was leaking a bit, but would definitely stay there again. Staff very helpful. We left bags in their closet after we checked out - they were very accommodating.
Stayed 1 night in May 2023
Response from Vicky on 18 May 2023
Thank you so much for posting a review. I am delighted you enjoyed your stay and very much hope to see you again. I am sorry to hear about the shower, I will make sure this is repaired.

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this historic property! Staff was very nice and the breakfast was good. The only drawback was the room was a bit small with low ceilings, understandable for a historic property but a bit uncomfortable for my very tall husband.
Response from Vicky Munro on 15 May 2023
Thank you so much for the review. Our rooms on the top floor have the lowest ceiling so should you be back in the area please get in touch to request a ground or 1st floor room which should suit your husband much better. Hope to see you again

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
An absolute perfect base for our visit to St Andrew’s. The rooms were very well appointed and the staff were absolutely brilliant. Would highly recommend!
Response from Vicky Munro on 15 May 2023
Thank you so much for the great review, very much hope to welcome you back soon.

8/10 Good

Graeme

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable hotel in a historic and picturesque street. Helpful and friendly staff. Good breakfast. Quiet location. Our room was on the small side but the beds were good and the towels were excellent.
Stayed 1 night in May 2023
Response from Sarah on 4 May 2023
Thank you for taking the time to post a great review. I am delighted to hear you enjoyed your stay with us. We hope to see you again in the future.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Sarah on 19 Mar 2023
Thank you for a fantastic rating. We hope to see you again soon.

10/10 Excellent

Ben

Stayed 1 night in Mar 2023
Response from Sarah on 7 Apr 2023
Thank you for a great rating. I am delighted to see you enjoyed your stay with us, and we do hope to welcome you back in the future.

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great one night stay! Nice central location, great staff, and clean and comfortable rooms. Only small complaint is that the walls are quite thin- our room was next to the baggage storage and I could hear people in and out sometimes. But otherwise a great stay and highly recommend !
Stayed 1 night in Feb 2023
Response from Vicky Munro on 27 Feb 2023
Thank you so much for the review. Delighted you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Sandra

Stayed 1 night in Feb 2023
Response from Vicky Munro on 27 Feb 2023
Thank you so much for the rating, hope to see you again soon.

10/10 Excellent

Laura

Stayed 1 night in Feb 2023
Response from Sarah on 19 Feb 2023
Thank you for a great rating! We hope to welcome you back in the future.