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8/10
We stayed for a week at end of June 2025. In the lead up to our stay customer service was very good with luxury costal. This property was very easy to get to off the A30 around 10 minutes, so had very good links to get around CORNWALL.
The property itself was very nice with a good amount of amenities, clean throughout the lodge, beds were comfortable & bathrooms were very clean. Also a small package with coffee and tea for when we first got there, plenty of other crockery for every day use. The hot tub was a good size and ready as advised on the information provided. Sofa itself within property was ok for 2 people but if there was 4 potentially more of struggle, there is extra chairs used for dinning table. There was a few marks which I noted to make them aware these were minor but just knocked it down for 5 to 4.
Site itself, the spa was lovely with both out door and indoor pool, the steam room & sauna were very clean, was perfect for hour or two. Sadly there is no food, due to loss of the chief so no breakfast facilities expect toast or coffee (Coffee was nice mind.) At lunch time they have allowed access to an outside company to cook food but we didn’t use this so we can’t judge it (Would be lovely on sunny day.) The staff were very friendly and also it was very dog friendly when we brought our large German shepherd in.
Location, due to administration there is large amount of unfinished buildings out the back of our lodge & boardings/ gates up as you drive onto site, which is shame since if it was finished it would be lovely site. You are further located at top of CARBIS BAY, when distanced it was a 1.2 mile walk to beach took us around 20 minutes, but there is a very steep hill to ascend on your way back up, for ourselves this wasn’t an issue but would make it more challenging for some people staying. Within walking distance (About half mile) there is lovely Spanish restaurant, CostCutter & Italian coffee shop, sadly the wine bar/ cafe had shut down so no where to drink on evening minus the spa unless you walked down to CARBIS BAY ESTATE (which is near the beach.) The site and reasons above why I have given it 3 out of 5 and did consider a 2, but what is finished is of high quality.
Taking into cost, there is a lot of other options out there but if you wish for spa, your own hot tub, nice lodge & easy access to drive around CORNWALL this is very good option, I would recommend, initially we did ask about stopping next year if it could fit into our plans.
For my partner & I, we had to use taxis in the evening to get to some nice restaurants & could not leave site area for evening drink unless we drove, add the walk to beach (especially on an evening,) this is something on further discussions we would probably look to stay somewhere else just for those above reasons, BUT we wouldn’t be disappointed if we stopped here again.