Holiday Homes in St Ives

"I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead. After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon request and chose not to address the issue. As this was a long-planned holiday for my husband and me, I did not wish to escalate the situation further at the time. However, the experience has left me very disappointed. I would also like to raise a serious concern regarding how this matter was handled. I felt that I was treated unfairly, and the interaction left me questioning whether I was treated differently based on my race. This is a matter I do not take lightly and would appreciate it being reviewed carefully. Overall, I am dissatisfied with the service received and would not recommend this property. I would appreciate your prompt response to this matter."

"Stayed for two nights over the bank-holiday weekend. Our room was fairly small, but had a great sea view, and we were lucky enough to have a private balcony. The room was basic, but clean and comfortable. The shower was good, and we weren't disturbed by other guests. Breakfast included a good range of both hot and cold options, although on the hotel was very busy on the weekend we stayed and I think they were struggling to keep up. The dining room was spacious and had great views. We were lucky and managed to get a free parking space right outside the hotel. There is a car park just over the road if not, however it does get very busy. The hotel is within walking distance of the town centre and the beaches. I would happily stay here again."

"Delightful accoms with great views. Fabulous hosts provided insights on local attractions and eateries. "

"Mark and Anna were impeccable hosts and couldn’t do enough to help us with our stay. Would highly recommend the Mustard Tree. Far enough out of the town to be out the hustle and bustle but close enough to walk. Ideally situated near a bus stop and the train station. What more could you want. Excellent service 👍"

"Excellent location with ocean views, friendly helpful staff and convenient area to beach, shops, cafes and a car park."

"Room 4 was smaller than expected, it’s deluxe but there was nothing deluxe about it. We stayed for 2 nights and it was okay for the price we paid. Other guests leaving really early made loads of noise by slamming their door and the front doors. "

"Great place to stay. We had suite 8 with nice views over the bay. Large bedroom area and separate living area with dining table and basic kitchen. Great location at the top of the hill giving pleasant walk down to either Carbis Bay or the other beaches and town of St Ives. Been built to a high standard. If you are less mobile, the hilltop location and 10 minute walk to St Ives may not be ideal but the place is a lovely."

"Great location, great staff and great accommodation!"

"Lovely hotel, beautiful views and comfy rooms. Breakfast was nice but a shame you pay extra for anything outside the continental. Would need aircon if it got any hotter than when we were there. Would definitely stay again."