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Reviews of Highland Gate, Stirling by Marston's Inns

4 out of 5
Highland Gate, Stirling by Marston's Inns
Drip Road, Stirling, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 547 reviews" "
Rating 8 - Good. 206 out of 547 reviews" "
Rating 6 - Okay. 42 out of 547 reviews" "
Rating 4 - Poor. 22 out of 547 reviews" "
Rating 2 - Terrible. 13 out of 547 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Liked: Staff & service
Had a nice stay, but the room walls need some paint, our room walls were a little dirty and scuffed up. Besides that it was an ok place to stay.
Stayed 3 nights in Apr 2024

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service
Toilet seat was unstable and shower only Luke warm
Stayed 1 night in Apr 2024

8/10 Good

Myrna

Travelled with partner
Liked: Cleanliness, staff & service
Bathrooms could use some work, toilet didn't flush well & shower drain was slow so water spread all over bathroom floor.
Stayed 2 nights in Apr 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Andie

Travelled with family
Disliked: Amenities, property conditions & facilities
I really don't understand how this hotel managed a 'very good' rating and was more expensive than some in the area. On arrival, the weather was atrocious (not their fault, I admit!) and i had to wait outsude in the wind and rain as I sent my son to run across the road to where reception was, in the pub. You might think that for somewhere that quite often suffered from the elements that they might offer some protection from the rain or had a reception on the same premises as the bedrooms. The corridors and stairs to the room were scuffed and battered with ailing carpets and chipped walls. The room itself was warm and clean enough but there were no net curtains which meant that during the daytime you had to have the heavy curtains closed since the room looked directly onto the car park outside and the houses opposite had a rooms eye view. And something i probably wouldn't mention if everything else had been ok, but the TV only had 5 channels and kept glitching every 20 mins for a second. Not what you want when you're stuck indoors because of the weather. There's nowhere else to go nearby, either other than the Asda across the road.
Stayed 1 night in Apr 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

PJ

Stayed 1 night in Apr 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
What a fantastic location,the whole stay was Excellent,food was very good and the room was fantastic we had a super stay. The park and ride service to get into the city s a very short walk away....Brilliant
Stayed 3 nights in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, great pint, good food, staff were nice
Stayed 1 night in Mar 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Briana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great wee hotel. Very friendly and helpful staff & good play areas for kids plus near the Safari park and lots of other fun family days out.
Stayed 1 night in Mar 2024

10/10 Excellent

michael james

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for what I had to achieve locally. Will certainly be back again for sure.
Stayed 1 night in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean accommodation and fantastic staff in the bar who checked me in. Credit to Marstons
Stayed 1 night in Mar 2024

8/10 Good

Lynne

Travelled with pets
Liked: Amenities, property conditions & facilities
Very clean but off beaten track from city so really a car ideal but I like walking so no issue even in pouring rain. Room well equipped. Only gripe was one housekeeping staff member shouted you can't have a dog. I have a assisted dog and had already informed prior to booking. To easy for staff to think you broke rules when in fact I had told them. It did not help my anxiety with this reaction!!! Due to this I will not be back. The on duty manager said same thing as I walked in door which again if notes are read prior to someone coming in then it would mean you know your customer! Nice bar and other housekeeping member I spoke with was lovely
Stayed 1 night in Mar 2024

8/10 Good

Stuart

Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Friendly staff. Reasonable Price. Good choice of food on the menu.
Stayed 1 night in Feb 2024

10/10 Excellent

Emil Stankov

Liked: Cleanliness, staff & service, property conditions & facilities
All good. No problems. Recommended
Stayed 4 nights in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I have stayed at this hotel and it's fantastic. Clean, convenient and straight off the motorway. The staff in the pub/restaurant are fantastic, and the food and service is too class. This is why this is my third stay in 4 years. Just as good every time! Thanks
Stayed 3 nights in Jan 2024

8/10 Good

Christine

Liked: Room comfort
The stay itself was ok and good value for money. Meal was good enough however breakfast in the other hand was q complete shambles. Waited qtleast 10 mins for someone to comw to front of house for us to be seated. Had to swap seats at the table as the ones at the table were unclean and very stained fabric. Then when breakfast arrived a few items that were meant to be on the order were missing whicb we had to wait to ask for qgain as no staff readily qvailable. Some of the items that wer wavaolable were rock solid possibly over cooked i the fryer??
Stayed 1 night in Jan 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buchan
Had a lovely stay
Stayed 1 night in Jan 2024

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop off to get your head down.
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily located near Stirling, accommodation is separate from restaurant creating a quiet secure atmosphere. Rooms are clean and perfect for short stay with all you expect in modern hotel.
Stayed 1 night in Dec 2023

6/10 Okay

Nigel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Penny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Functional
Clean and functional. Reception is at the restaurant which can mean you get wet if it's raining.
Stayed 2 nights in Dec 2023

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not great and expensive.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, quiet room, good size and close to the pub and other amenities in the area.
Stayed 1 night in Nov 2023

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Great stay first time stay enjoyed a fantastic night
Stayed 1 night in Dec 2023

10/10 Excellent

edny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2023

10/10 Excellent

Abigail

Stayed 2 nights in Nov 2023

8/10 Good

Khamika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my 2 nights stay. The room is close to the main road but not noisy at all. Quite big and was clean. I enjoyed my stay
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff easy check in/out will definitely stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Hannah

Stayed 1 night in Nov 2023

8/10 Good

Khamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean and quiet
Stayed 1 night in Nov 2023

10/10 Excellent

Hunter

Stayed 1 night in Nov 2023

10/10 Excellent

graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Stirling
Clean warm room all you need for a night away
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Benard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! The breakfast is heavenly!
Stayed 4 nights in Oct 2023

8/10 Good

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly staff. Look forward to next visit
Stayed 3 nights in Oct 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

E

Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the accommodation was separate from the dining and bar
Stayed 1 night in Oct 2023

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff were incredibly friendly. Food in the pub was good. Beds were ok, not the most comfortable.
Stayed 1 night in Oct 2023