Suganuma Hotels

"Great location in Hakone to chill and relax. Spacious rooms. Nice onsen for both genders (little small but wasn't overcrowded). Breakfast and dinner dining options were both excellent and mixed Japanese and Western cuisines."

"Solo traveller. Stay 2 nights. Staff are friendly & helpful. I booked it because of price & Mount Fuji view. I’m lucky have three clear sky. Able to wake up see Mount Fuji is great. Breakfast was great. Quick service. Basic & variety but slight change of menu everyday. I like the Perk, free shuttle to town, onsen. Highland train station is at the other entrance. Need to walk through park can be confusing the first time. Not a lot of park staff or customers speak fluent English to give directions. And Fuji excursion in April is packed with non reserve customers standing in the train. Taking Fuji excursion with mid size luggage is not recommended. Bus is better as highland bus stop is right next store. Bus doesn’t allow standing for safety reason. Book bus or train ticket ahead of time. Not sure if the free shuttle allow luggage or not. Alternatively go to Kawagochigo station & get a taxi. Outside resort area, not a lot of other restaurant. Only a 711nearby. All of of eatery, food truck inside park. But only can access when park is open. I have Italian meal & dinner buffet. All good. Gift shop (no person) & operate 24/7 have frozen meal. Prices are reasonable. Onsen is awesome. Highway bus from Toyko Shinjuku is very convenient, quiet & Highland stop right next to it. Pre book bus or train ticket. Room is spacious, clean & the view is amazing. I can watch YouTube with my home streaming service. No English Channel. Air conditioning is comfortable on a hot day. "

"Included breakfast selection is limited but quite good ... lineup and waiting period for unreservable breakfast was disappointing. Dinner dining times are too short ... but dinner choices are decent."

"Yes but smal"

"Hotel situated at a beautiful location by the lake with a view of Mt Fuji when weather is clear. Nice walk to forest area. We had a spacious room in annex building. Air conditioning could have been better but not a problem. Buffet style dinner at lakeside restaurant was excellent with plenty of choices, although a bit pricey. Hotel staff were friendly and helpful. Free shuttle bus service to station comfortable and punctual."

"Very peaceful and relaxing experience "

"Property is a slight walk from Gora station , make sure you are prepared for rain if you are walking to the property. Overall experience with the place and staff was pretty positive, the only slight issue I have was that there was only 1 coin laundry machine , so you need to be strategic about washing of clothes "

"It is an old hotel but a very well kept hotel. The Japanese style rooms was a great experience for my friends and family. Amazing view from our rooms and throughout the hotel of Mount Fuji. Beautiful hostel grounds to walk around and very peaceful. "

"Breakfast was good, the open air bath and sauna with view of Fuji was amazing, bus up and down the mountain to yamanakako proper was really handy. "