Swanland Hotels

"The reception and bar area are quite nice, but the bathrooms are very tired and need work on them "

"Black mould on the bathroom tiles, coffee machine not working. Lady at breakfast was most efficient and friendly. Spa bath was lukewarm and not working!"

"Decent sized hotel for a small village, good car park, pub on site, restaurant very good food and reasonably priced. Staff are lovely and couldn’t be better."

"Staff was amazing room was very clean and tidy"

"Plenty of parking. All facilities were available (pool, spa golf etc) at an extra cost but I didn't use. Room looked out on to a brick wall and outdoor plumbing, but I assume this is because I didn't book directly with the hotel. Grounds were immaculate but not visible from our room. Didn't have breakfast so cannot comment but it smelled good!"

"Fantastic place to stay. Clean. Close to centre. Breakfast choice was amazing and all fresh."

"Very welcoming and a lovey stay - well done team."

"No staff about when you needed them. Heating not working. Wasnt fixed when asked. Restaurant has been shut about 4 years, no food on site. Fire alarm went off at 4.45am and no staff on site. Fire brigade had to break in to reset alarm. Makes Fawlty Towers look like a 5 star! Dont be fooled by the pictures! Cheap and definitely not cheerful. Literally unable to contact anyone for a refund. "

"Nice clean and comfortable hotel. Nice location. The only downside was breakfast stopped being served at 8:30am, which wasn’t made clear at check in, so unfortunately breakfast was missed and no alternative offered. "