Reception

Reviews of Hotel SB Ciutat Tarragona

4 out of 5
Hotel SB Ciutat Tarragona
Plaza Imperial Tarraco 5, Tarragona

Reviews

8.2

Very good

Rating 10 - Excellent. 348 out of 959 reviews" "
Rating 8 - Good. 429 out of 959 reviews" "
Rating 6 - Okay. 123 out of 959 reviews" "
Rating 4 - Poor. 42 out of 959 reviews" "
Rating 2 - Terrible. 17 out of 959 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in central location.
It was a very short trip en route to a further destination, I have visited Tarragona many times before and I know this hotel well so I knew what to expect and it did not disappoint. Excellent service, very comfortable and clean hotel in a great central location. A good breakfast buffet, nothing to fault and highly recommended.
Stayed 1 night in Jan 2024

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here.
Great location. Quiet and clean.
Stayed 3 nights in Dec 2023

6/10 Okay

LES

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A Bit Dated
Hotel is a bit dated , no usb chargers or sockets near to bed to charge through the night. Phones in the bathroom died with Elvis. Very friendly restaurant manager but only 2 or 3 customers using it.
Stayed 3 nights in Nov 2023

10/10 Excellent

Silviu

Stayed 1 night in Oct 2023

6/10 Okay

Andrea

Travelled with partner, Travelled with group
Disliked: Amenities
The hotel was ok -aged but clean Coffee shop great Area ok Good location for walking to all areas
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

8/10 Good

MIGUEL ANGEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

10/10 Excellent

nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with parking (which you have to pay extra for).
Stayed 1 night in Aug 2023

8/10 Good

Pips, Sargans

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only fantastic experience we had was when checking in with Salma, the receptionist. She is so wonderful and went the extra mile with us. She is so kind, friendly, and helpful. The hotel looks great outside but the facilities were terrible. No sockets near the bedside table, only near the TV. So if you want to work with your laptop, you need the whole 9 yards of cable. Then, the aircon is not powerful enough due to my hot flashes - this is very bad. Lastly, the pool, it's not enough to swing a cat. The hotel is huge but the pool was terrible. If you're after the pool, don't bother booking. But on the bright side- The staff were all wonderful. It's a shame, the hotel itself is not good enough.
Stayed 1 night in Jul 2023

8/10 Good

Kevin

Travelled with partner
Near enough to walk to restaurants but enough distance to be quiet.
Stayed 4 nights in Jun 2023

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in Good location. Easy to walk to sites and restaurants.
Stayed 1 night in May 2023

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Para ser un hotel 4 estrellas debería tener más confort sobre todo las habitaciones . Yo y mi familia pasamos un calor terrible, la noche entera sudando ,no dormimos bien,menos mal que solo era una noche . Buena localización ,el servicio al cliente bueno también ,los muchachos que atienden muy buen trato también . El desayuno estuvo bueno ,vale la pena incluirlo .
Stayed 1 night in May 2023

8/10 Good

Edmar

Travelled with family
Liked: Cleanliness, staff & service
Good place over all
Stayed 3 nights in May 2023

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing not because of the hotel, you guys should let people know the pool is closed until June, everything else perfect
Stayed 6 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

Charlene

Stayed 1 night in Nov 2022

10/10 Excellent

Ralph

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facilities were very nice. The staff was extremely pleasant and helpful. I would definitely stay there is we go back to Tarragona.
Stayed 2 nights in Sep 2022

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, right next to the Bus terminal so very convenient, specially if you are coming from Barcelona Airport like I am. The rooms are very nice and clean and the staff is ready to help.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and efficient front desk….despite me checking in 8 rooms at a time. Bar tender also excellent.
Stayed 1 night in Jun 2022

8/10 Good

PHILIP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Director
Friendly, efficient reception, nice breakfast and overall a very nice stay
Stayed 2 nights in Jun 2022

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very comfortable stay.
Good location, great lobby restaurant staff. Would stay again. I wish they would have had an in room coffee/tea service. Gym had the 3 pieces of equipment but in a very small room— in good condition.
Stayed 4 nights in Jun 2022

10/10 Excellent

LES

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

HERNANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At walking distance of main attraction, very convenient, excellent service.
Stayed 1 night in Dec 2021

8/10 Good

Julian, Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Above the bus station. Close yo Mercado central.
Stayed 1 night in Oct 2021

8/10 Good

Sally-Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location at the end of Rambla- 15 minute walk to old town. Nice bathrooms
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok City hotel
Good hotel but a walk outside of the main areas of interest in Tarragona. The pool is tiny and shallow with about 6 sun loungers so don’t be fooled to have a lot of space to swim or sun bath. Otherwise an ok City hotel.
Stayed 3 nights in Jul 2021

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Iris

Liked: Cleanliness, staff & service, room comfort
Be prepared to wait
Check in very slow. 25 minutes
Stayed 1 night in Jul 2020

10/10 Excellent

Georgiy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

YIU TING

Liked: Cleanliness, staff & service
Good Location
Hotel is in a convenient location
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service
The area is nice the room litle poor design and finishing , overall not bad good for short stay
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel. We just needed to stay for one night on our driving trip through Spain
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Pierre, Montreal Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms excellent personnel at the reception good location.
Stayed 1 night in Aug 2019

10/10 Excellent

SEAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Phillip

Not up to expected standards.
Three hour delay to 6pm for a room that did not reek of tobacco. Pool and gym are close to useless. Breakfast disappointing. Ok, busy time, but it is a hotel.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Good clean hotel, kind helpful staff. Was great to have stop of city tour train exactly in front of the hotel.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
When a broken air conditioner was reported to the front desk, nothing was done. When the room reached uninhabitable temperatures, the staff did not send anyone to discover the cause of the problem or allow a request to be filed for the day staff to investigate. While the day staff was lovely and did their best, the night and early morning staff left much to be desired. I cannot recommend this hotel.
Stayed 2 nights in Aug 2019

8/10 Good

Mark

Stayed 1 night in Jul 2019

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The 'pool' is not a pool;practically a bathtub. The pictures are misleading.
Stayed 1 night in Jul 2019

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was very friendly. The room was spacious, especially the bathroom.
Stayed 1 night in Jul 2019