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Reviews of Port Plaza Apartments

3.5 out of 5
Port Plaza Apartments
Plaça dels Carros 12, Tarragona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 112 out of 175 reviews" "
Rating 8 - Good. 49 out of 175 reviews" "
Rating 6 - Okay. 7 out of 175 reviews" "
Rating 4 - Poor. 0 out of 175 reviews" "
Rating 2 - Terrible. 7 out of 175 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very spacious apartment with comfortable bedroom and nicely appointed kitchen. Location is very convenient to the Tarragona main rail station (5-7 minute walk). The building is very attractive, situated on a historic square, a 10 minute walk to the beachfront. Staff helpful but occasionally difficult to locate. Breakfast room is extremely pleasant; good breakfast buffet. Neighborhood is unremarkable but safe. Building is well out of the old town, but Tarragona is not large, so it's not a difficult walk to the main sights.
Stayed 3 nights in Apr 2024

8/10 Good

Nadder, Mississauga

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was nice especially the location was prime. Just wouldn’t recommend paying for the breakfast as you could get more and better from any shop Near by. There wasn’t really any options or protein
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Stayed 1 night in Mar 2024

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the view from the terrace, great sunrises and great view of the marina
Stayed 4 nights in Feb 2024

10/10 Excellent

Sheryl, Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Clean. Beautiful decor. Management very helpful. Kitchen well supplied. Bottle of wine at check in!
Stayed 1 night in Feb 2024

10/10 Excellent

Joanne, Ottawa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious & quiet
Stayed 3 nights in Jan 2024

8/10 Good

Ana

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

carl

Travelled with partner
Liked: Cleanliness
The place was exactly like the pictures. We loved that it was only a 5 min walk from the train and 5-10 to local sites in town. The place is completely upgraded and modern.
Stayed 1 night in Dec 2023

2/10 Terrible

Josephine

Stayed 6 nights in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, room comfort
Good choice for stay of medium length in Tarragona
Port Plaza Apartments are conveniently located in Tarragona near the train station and beach, with restaurants and grocery stores nearby. There is good security with a locked gate and front door, though the area seemed safe. It was nice to have an equipped kitchen. The wifi worked well but was a little slow.
Stayed 3 nights in Oct 2023
Response from Port Plaza Reception team. on 17 Oct 2023
Thank you very much Robebrt! Your review is very important for us.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the apartment. Modern, clean, comfortable with excellent location- a definite winner! Initial check in was rough. The young man with first initial ‘R’ who checked us in seemed overwhelmed and was impatient and not very helpful. The other staff member who came on a later day was very helpful and nice.
Stayed 3 nights in Sep 2023
Response from PortPlazaApartmentsStaff on 17 Oct 2023
Thank you very much! Your review is very important for us.

10/10 Excellent

Fred, riverside

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place and great location.
Stayed 3 nights in Sep 2023
Response from PortPlazaApartmentsStaff on 17 Oct 2023
Thank you very much! Your review is very important for us.

10/10 Excellent

marcel

Liked: Cleanliness, room comfort
Amazing
Great place. So close to the beach and train station. Dining options very close by great facility
Stayed 2 nights in Sep 2023
Response from PortPlazaApartmentsStaff on 17 Oct 2023
Thank you very much! Your review is very important for us.

10/10 Excellent

Fred, riverside

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean and modern.
Stayed 4 nights in Sep 2023
Response from Port Plaza Reception team. on 17 Oct 2023
Thank you very much, your review is very importannt for us.

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Port Plaza Reception team. on 17 Oct 2023
Thank you very much! we all hope to see you soon

10/10 Excellent

Marion

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice apartment. Walking distance from train station. Town centre 10min walking.
Stayed 2 nights in Aug 2023
Response from Quality dpt. Blaumar on 30 Aug 2023
Thanks Marion for sharing your feedback. Best regards

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, room comfort
Great spot for sightseeing
Great spot for sightseeing. Check-in was a bit confusing but we managed to get there before 4pm so saw someone in person. The apartment is spacious and had everything we needed. Despite being close to train tracks the soundproofing is great so you dont even notice. Would definitely book again.
Stayed 1 night in Jul 2023
Response from Quality dpt. Blaumar on 14 Aug 2023
Thank you Kate for you score and your opinion, e are great to know that we will see you again in Port Plaza Apartments. Best regards

6/10 Okay

Trish

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Stayed here for about a week with my husband and daughter (4 year old). The room is spacious, decent and has everything you need but honestly, it needs a good cleaning from top to bottom. Especially by the bed frame all around, and the washroom. The shower drainage needs to be checked as every time we used it the water overflows outside the shower area. The shower has no doors, so every time you use the shower the water goes all over, making it wet and dangerous inside the washroom. I can see why there is mold built up all inside the washroom. There is a lot of shops and a market - within walking distance from the hotel. The beach is also very close by. My daughter really enjoyed the park right across the street and appreciated all the great local eats in this town.
Stayed 7 nights in Jun 2023
Response from Port Plaza Reception team. on 27 Jun 2023
Thanks Trish, we will fix all that issues. thanks for your review and apologies for any inconvenience

10/10 Excellent

lyle

Liked: Cleanliness, amenities, property conditions & facilities
Located very close to the train station and beach. A very well maintained, property with large, modern apartments. Everything worked great, modern kitchens with dishwasher, convection oven and Nespresso coffeemaker. Only concern was housekeeping: stayed for two weeks and only had one day of cleaning. I keep a clean home so not too much of an issue, swapped towels at the front desk and bought my own soap.
Response from Port Plaza Reception team. on 19 Jun 2023
Dear Mr. Lyle, thank you very much for your review. we hope to see you soon.

10/10 Excellent

John

Stayed 7 nights in Jun 2023
Response from Port Plaza Reception team. on 19 Jun 2023
Thanks a lot John! we wait for you next time at Port Plaza!

2/10 Terrible

Waseem

Stayed 4 nights in Jun 2023

10/10 Excellent

P A

Liked: Cleanliness, room comfort
Superb modern apartments in classic building.
Excellent experience in a modern, well designed and equipped studio in an 18th Century building on the waterfront in Tarragona. The staff were lovely, communication was good - and has to be (!) as deposits, city taxes etc all have to be organised online in advance. The freight railway line runs very close to the building but the soundproofing is excellent throughout. They are currently installing a breakfast area/co-working space which should be a perfect addition to the property. Pleasant walks along both the interesting maritime docks and the beach within minutes, both lined with seafood restaurants. Tarragona itself is walkable everywhere with stunning Roman remains dotted all over the city. Really recommend a visit and Port Plaza certainly ticked all my boxes!
Stayed 4 nights in May 2023
Response from Port Plaza Reception team. on 8 Jun 2023
Thank you very much Patricia for your review. is very important to us, hope to you soon in a next future.

10/10 Excellent

Deena

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay
Excellent position. 5 mins to beach and 15 to main centre and historic sites. Play park outside, great for the kids. Lovey relaxed feel. Minimal decor, clean and surprisingly very quiet even though very close to the train line. Once the doors and windows closed we couldn’t heat anything. Very quiet at night. Staff were very helpful and friendly.
Stayed 6 nights in Apr 2023
Response from Port Plaza Reception team. on 5 May 2023
Dear Deena, thanks a lot for yor review, hope to see you soon

10/10 Excellent

pradip, bethlehem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No special benefits.
Stayed 2 nights in Apr 2023
Response from Port Plaza Staff on 5 May 2023
thanks for yor review, see you soon ;)

10/10 Excellent

G-Hoon Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Clean and Professional.
Great alternent style hotel and staff. Everything was clean. Felt secure.
Stayed 10 nights in Feb 2023
Response from Port Plaza Staff on 11 Mar 2023
Thank you very much Daniel! your review is very important for us, hope to see you soon. ;)

8/10 Good

howard

Liked: Cleanliness, room comfort
Warning checkin can be non existent
Great facilities but check-in was a disaster. Booked hotel on the basis that reception was open daily until 4pm as set out in their listing. Arrived hotel at 2pm and no one was on the property. Access was locked. Followed an existing client in after waiting outside the property for in excess of an hour. Found a cleaning lady who had no information. Convinced her to make a phone call to someone. That person was totally unapologetic about not booking us in. He inferred that it was okay to not be present to check someone in when they made a booking and no having reception open even though he acknowledged it is advertised there was a reception daily unitl 4pm. We were told we should checkin online at their website even though no such instructions were give and is totally contrary to their listing information
Stayed 3 nights in Feb 2023
Response from Port Plaza Staff on 11 Mar 2023
Good morning, on specific days we do not have a reception service, so we recommend calling a day or two before your arrival to ask for access. we apologize for the inconvenience.

10/10 Excellent

Guillaume

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Port Plaza Reception team. on 2 Apr 2023
Merci beaucop Guillaume, à la prochaine!

10/10 Excellent

Alexis

10/10 Excellent

Jerry

Stayed 6 nights in Oct 2022
Response from Port Plaza Staff on 31 Oct 2022
thanks Jerry, always a pleasure. Best wishes

10/10 Excellent

AMANDA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022
Response from Port Plaza Staff on 31 Oct 2022
Thank you Amanda, your review is very important to us. hope to see you soon ;)

8/10 Good

Gregory, Calgary

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent studio apartment for a couple traveling with infant. No affordable parking within 600m. At sea level, a committed walk uphill to most sights in Tarragona.
Stayed 2 nights in Oct 2022
Response from Port Plaza Staff on 31 Oct 2022
Thanks Gregory, your review is very important to us.

10/10 Excellent

terry

Stayed 1 night in Oct 2022
Response from Port Plaza Staff on 8 Oct 2022
Thanks Terry, we appreciate a lot your review.

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort
Fabulous location. Close to beach and city centre. Apartment had great views and all amenities
Stayed 1 night in Sep 2022
Response from Port Plaza Staff on 1 Oct 2022
Thanks a lot Joanna, we hope to see you soon;)

8/10 Good

Kok Way

Stayed 1 night in Sep 2022
Response from Port Plaza Staff on 1 Oct 2022
thanks Kok, really appreciate your review.

10/10 Excellent

Prince

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022
Response from Port Plaza Staff on 1 Oct 2022
Thanks Prince, we hope to see you soon ;)

10/10 Excellent

Prince

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Port Plaza Staff on 8 Oct 2022
Thanks Prince, we really appreciate your review. hope to see you soon

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Port Plaza Staff on 1 Sept 2022
Thank you very much Rob! we appreciate a lot your review. Hope to see you soon. ;)

2/10 Terrible

tina

Stayed 1 night in Jul 2022
Response from Port Plaza Staff on 31 Jul 2022
Hpola Tina, lamentamos que no le haya gustado el apartamento. hacemos lo posiblep ara dar el mejor servicio a nuestros clientes

10/10 Excellent

ryan, Bronx

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful apartment within walking distance to everything. Staff was courteous and helpful.
Stayed 2 nights in Jul 2022
Response from Port Plaza Staff on 21 Jul 2022
Thanks a lot Ryan for your review ;) we hope to see you soon. Best wishes

10/10 Excellent

Samson

Liked: Cleanliness, amenities, property conditions & facilities
I was extremely pleased with the Port Plaza Apartments. Even though the train is close by, there was no noise, or disturbing vibrations, when it went by. I chose a room with a view of the water, which also overlooked the park below. On Saturday, there was a farmer's market, where I purchased the most amazing cheese, I have ever come across! There are plenty of Cafe's close by, and a supermarket within 2 mins walking. Bus lines are also on the street next to the hotel, and the front desk is also very helpful for calling a taxi for you, should you need one. The staff was very friendly, and the hotel, and the apartment, was very clean, spacious, and well taken care of. A full stand in shower, with great water pressure, is a must, and theirs did not disappoint. The apartments have a fully functioning kitchen, with up to date appliances, and was stocked with dishes, utensils, and pans, should you choose to cook your own meals. I was able to log into my Netflix account, on their smart tv, so the in apartment entertainment was not lacking. The heater, and A/C worked amazingly well, and the apartment was always very comfortable, and the rooms were very open, and well furnished. There are several small balconies, that are fitted with glass interior doors, and exterior shutter doors, in case you want to feel the breeze. I was extremely satisfied with my stay at Port Plaza Apartments, and would definitely recommend them!
Stayed 7 nights in May 2022
Response from Port Plaza Staff on 5 Jul 2022
Thanks a lot Samson! we wait to see you soon ;)

10/10 Excellent

gerard, cedarburg

Stayed 1 night in May 2022

2/10 Terrible

Andrzej

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Andrzej

Liked: Cleanliness, room comfort
Worst customer service I have ever experienced.
The hotel is pretty nice. Customer service is the worst - response time for any questions takes days/weeks. One month after my booking I still can't get the deposit back. Beware of staying.
Stayed 3 nights in Apr 2022
Response from Port Plaza Staff on 6 May 2022
Dear guest, your deposit was refunded in time. we don't have nothing to refund to you.

10/10 Excellent

Quoc-Viet

Travelled with partner
Liked: Amenities, property conditions & facilities
Is a gorgeous apartment in a well located area, I highly recommend it
Stayed 1 night in Apr 2022
Response from Port Plaza Staff on 30 Jun 2022
Thank you very much, we appreciate it a lot. see you soon

8/10 Good

Daphne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The studio apartment is quite new and large. Location-wise it’s close to the train station (5 min walk) but slightly further away from the city centre. It has good amenities but would help if they provide cooking oil, salt, sugar and black pepper. Small sachets would do. The only negative point was that the front desk was manned only during the day. One evening someone did some cooking and triggered the fire alarm. Many guests went down to stay outside but nobody knew what to do. Eventually someone rang the manager and he instructed him to go into a specific room to turn off the alarm. This was a pretty bad incident.
Stayed 2 nights in Apr 2022
Response from Port Plaza Staff on 22 Apr 2022
thank you for your review Daphne, we hope to see you soon.

10/10 Excellent

steven

Stayed 1 night in Feb 2022
Response from PortPlazaStaff on 12 Feb 2022
Thank very much for your review !

10/10 Excellent

Edison

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022
Response from PortPlazaStaff on 12 Feb 2022
Thank very much for your review !

10/10 Excellent

Thomas

Stayed 3 nights in Jan 2022
Response from PortPlazaStaff on 11 Jan 2022
Thank you so much! we hope to see you soon

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021
Response from PortPlazaStaff on 6 Oct 2021
Thanks for your review. :) We wait to see you soon

2/10 Terrible

Diana Velazquez

Stayed 1 night in Sep 2021