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"We had to wait in an hour and a hald line to check in and get a key...there was no online check in (also, there were many elderly waiting in the line and not offered chairs or assistance). Many of the staff areas were understaffed...with many staff working at least 3 jobs (for instance, at the food bar by the pool there was one person taking orders, making cocktails, AND making the food...so we had another hour wasted just trying to get food) and only one staff member was near another busy family pool (who was supposedly watching the waterslide, running the consessions bar, AND they were running the kids activities). All of the staff looked stressed and miserable, understandably given how they were doing the job of two or three people. The room was clean but noisy..all of the floors creeked and all of the doors on the furniture slammed. The 1 bedroom we stayed in that supposedly fit 4 people had a dinky, run down fold out couch (that one kid barely fit on). It seemed a promising place with the amenities and activities BUT it is sorely understaffed and underserviced...except for the sales staff which are always trying to sell time shares/vacations. We won't bother with this place again."

"Wonderful place to stay"

"Overall it was a great stay. Rooms were big and clean. Staff were very nice. The air conditioning worked well and was quiet. The problem was it was spring break and the pool area was closed which I was looking foward to, so that was a big let down."

"Didn’t realize that this was a smoking facility. I should have just canceled the stay upon arrival. Good thing it was only one night. We used the pool with the kids, but they were restricted to the lazy river only and floats were extremely overpriced. "

"Overall, a nice place to stay at reasonable price. Room was clean and bed was comfortable. They had microwave oven, Keurig machine, and refrigerator in the room. Didn't try the breakfast, but it looked very basic. "

"We love south coast winery and are members and have come here over the years. The staff is friendly and welcoming. The property is starting to show its age. We stay at the villa because we like the privacy it gives. But the decor is dated. Hopefully they will consider remodeling. But it will not stop us from returning."

"Very clean and the most amazing is that the entire casino is NONE SMOKING!!!!"

"Room was clean. Laundry room needs updating. Breakfast was excellent. "

"Peaceful and beautiful view. Pool area wonderful! "