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Reviews of Billycan

4 out of 5
Billycan
Lower Frog Street, Tenby, Wales

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 26 reviews" "
Rating 8 - Good. 5 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms excellent service and food to die for the sunday lunch was outstanding. Will definitely be returning.
Stayed 1 night in Oct 2019

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice location and room - awful staff.
We stayed in a very nice, spacious, recently renovated room. Unfortunately the staff were rude and incompetent. After checking-in we had a drink in the almost empty bar. Every time someone else arrived we were told our table was booked and we were asked to move to another table. We left and had dinner elsewhere. We were almost alone in the restaurant for breakfast and somehow they managed to misplace our order. After a thirty minute wait we sent out a search party for our food.
Stayed 1 night in Jul 2019

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was lovely room & surroundings in need of fresh lick of paint .
Stayed 2 nights in Jul 2019

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi didn’t go into the rooms. Parking was tricky which was hard. The staff was welcoming and friendly. Loved Tenby and the people.
Stayed 1 night in Jul 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely food, nice rooms
Stayed 2 nights in Jun 2019

10/10 Excellent

tracey, Beddau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rolls and Jenkins does the Billy can
We booked the Penthouse, we were wowed by a stunning chandelier over a modern table, comfy corner unit sofa, modern kitchen, two comfortable bedrooms, two bathrooms one with a bath, one with a shower. Breakfast was included and was lovely, we also had evening meals and they were lovely as well. The staff are very friendly and we would definitely come back.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the most comfortable one we experienced on our road trip. We were very pleasantly surprised by the size of the bathroom. The whole place was very clean and you could not hear anything from the bar below. Not to mention, the staff was also incredibly nice. Beautiful decorations and atmosphere. Would definitely recommend.
Stayed 1 night in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top stay
Good welcome and friendly staff
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The room was very clean and the staff were very competent food was great
Stayed 1 night in May 2019

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Billycan
Excellent place to stay. Smack bang in the middle of tenby town
Stayed 2 nights in May 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment in a Beautiful Location
We stayed here in April 2019 and extended by another night as we really enjoyed our stay. Such lovely people, beautiful location and the apartment was great. Lots of space and really comfy beds and the food was great in the restaurant too.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to recommend
Previously stayed before all good
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Lovely room friendly staff .Very central hotel serving excellent food
Stayed 1 night in Mar 2019

8/10 Good

shirley

Liked: Staff & service, room comfort
Good and not so good
Great friendly and helpful staff. Modern décor in the bar and bedroom. However, the standard of cleaning could be better. Quite a few grimy, sticky marks by door handles and a shaver point that still had foam/soap splashes on it from the previous occupiers. The bedroom mirror hadn't been polished for a while. However, the bedding was clean and the bed was comfy. The room was spacious and the heating worked well. The bathroom power shower was brilliant but the shower had a constant drip- the owners had placed a small towel in the shower tray to absorb the drips and lessen the noise but this was soaking wet by the time we arrived and we had to look for somewhere to put it when we used the shower. Food was hot and although edible, everything I chose had been overcooked. Despite the negative points, I would stay here again and also give the chef a second chance. The place is well located and the atmosphere in the bar is good.
Stayed 1 night in Mar 2019

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely room
Really spacious and modern room in a great location! Very clean and decorated lovely. The street my room looked out on was very loud at night because of the kebab shop and chip shop but this is expected in such a central location.
Stayed 1 night in Feb 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Emz, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean spacious rooms Friendly staff Great location
Stayed 1 night in Jan 2019

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billycan is a hidden gem!
Really friendly staff, in a great location just a 2 minute walk to the seafront. Lovely restaurant and bar area and the room itself was fabulous. Comfy bed and really spacious room. Highly recommend !
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the nicest place to stay in tenby, will be visiting again!
Stayed 1 night in Jan 2019

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
winter getaway
very good rooms nice breakfast good landlord/landlady
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
overnight post Christmas break
Breakfast was disappointing Bacon and eggs undercooked, Please use hot plates as this keeps food warm for longer It was a busy time of year, but mopping and sweeping whilst serving breakfast is not that great We should have discussed our concerns at the time
Stayed 1 night in Dec 2018