Outdoor pool, pool umbrellas, pool loungers
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Reviews of Aguamar Apartamentos, Los Cristianos Downtown

3 out of 5
Aguamar Apartamentos, Los Cristianos Downtown
C/ Albani s/n., Los Cristianos, Arona, Tenerife

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 233 reviews" "
Rating 8 - Good. 126 out of 233 reviews" "
Rating 6 - Okay. 52 out of 233 reviews" "
Rating 4 - Poor. 6 out of 233 reviews" "
Rating 2 - Terrible. 1 out of 233 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Giacomo

Travelled with family
Liked: Amenities, property conditions & facilities
Good accomodation, close to beaches and airport, lots of walking distance bars and restaurants. Parking at the front of the hotel first come first serve but always found it.
Stayed 8 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff room very good
Stayed 5 nights in May 2023

8/10 Good

Danielle

Liked: Cleanliness, room comfort
Hotel Aguamar
Hotel was clean, friendly staff, would stay there again
Stayed 9 nights in Feb 2023

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities
The reception area is lovely and you can tell there has been an effort to give the rooms a facelift, but there is still some work to be done as quite dated. Beds and pillows are rock solid and walls are very thin, but I slept surprisingly well. Everything felt clean and safe and the staff were lovely
Stayed 3 nights in Feb 2023

8/10 Good

Robert

Liked: Cleanliness
Stayed 1 night in Dec 2021
Response from Customer Service on 21 Dec 2021
Dear Robert, Thank you for leaving us such a great rating. We hope that your stay at Aguamar has been a pleasant one, and we would be delighted to welcome you again in the future. Kind regards, Customer Service

10/10 Excellent

Carl

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2020
Response from Customer Services on 20 Mar 2020
Dear Carl, Thank you so much for leaving us a review. We are pleased to hear you enjoyed your stay to the fullest. Our customers are a top priority and we are glad you have nothing to fault. We hope to welcome you back again. Best Regards, Customer Services

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not far from main bar area.
Stayed 1 night in Jan 2020
Response from Customer Services on 3 Mar 2020
Dear Brian, Thank you so much for leaving us a review. We are pleased to hear you enjoyed our apartments and location. We hope to welcome you back to sunny Tenerife. Best Regards

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from Customer Services on 19 Dec 2019
Dear Guest, We are so grateful that you left us this perfect rating and your stay was faultless. It's only when we receive such positive feedback, that we rest knowing we have done our jobs well. Thank you for giving us this pat on the back. We loved having you here and hope to see you again. Best Regards, Customer Services

6/10 Okay

Amanda

Stayed 5 nights in Oct 2019
Response from Customer Services on 27 Nov 2019
Dear Amanda, Thank you for leaving us a rating. We hope you enjoyed your stay at Aguamar to the fullest. If you have any further feedback, please don't hesitate to let us know. We hope to welcome you back again. Best Regards, Customer Services

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and a most functional apartment, ten minutes walking from the beach, so plenty of shops and restaurants on the way. The best is the bike rental to move around the area
Stayed 6 nights in Jul 2019

8/10 Good

Justyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good apartments, clean, friendly staff. Better what I expected. Good pool. Food could be better.
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could be more environmentally friendly reclining a lot more
Stayed 5 nights in Jun 2019

8/10 Good

claire, Swansea

Liked: Cleanliness
The Aguamar is clean and well presented in communal indoor and outdoor areas. Breakfast was included and the choice and quality was very good. Apartments were fairly recently refurbished, comfortable and adequate. Good location for bars, restaurants and supermarkets, the nearest just across the road from the hotel. Paid approx £50 extra for WiFi ( 1 device ) a safe deposit box and 3 sun lounger cushions for the week. The pool area was lovely and got sun from 10 am until the evening. The only downside is the noise from the building work nearby from the machinery and loading of trucks.
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Really good value hotel, just a shame about the building works next door- very noisy, made us avoid the pool area.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Ideally situated in the resort, nr to all facilities , great spotless modern apartment , great breakfast, friendly staff
Stayed 10 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 14 nights in Jan 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December holiday
Lovely Hotel, friendly staff & a good location. Highly recommended. Looking forward to staying here again in February. Good breakfast an added bonus.
Stayed 7 nights in Nov 2018

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
A friendly and clean hotel. 10 min from beach
Family of 7, We only put our heads down to sleep at the aguamar as we did Activities throughout our week stay. We arrived 17/8/18 and room was cleaned up until the following Tuesday, we were told that that the staff wouldn’t be around to change beds or towels but you could take used towels to reception and get replacements. We ate out every night. Only on last day did we have Chips by the pool as we were leaving. Located in a decent area.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, not overly busy and staff were great to deal with. House keeping nearly every day aswell. Best part about it was that u couldn't reserve sunbeds till 9am so that gave u time to actually relax and chill in the morning.
Stayed 10 nights in Jul 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

8/10 Good

Paul, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
I was very happy apartment and it suited the need of the 5 of us (2 Adults 3 kids). It was surprisingly big and had a nice view over the pool. the staff were very nice and helpful especially the cleaners. I would be very happy to go back again.
Stayed 7 nights in May 2018

6/10 Okay

J, London

Liked: Staff & service
Good location
Good hotel, adequate condition, pool nice, beds could have been better. Not bad for price. Food was good better than the local places.
Stayed 4 nights in Mar 2018

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50 lads celebrating my 50th birthday.
Nice staff. friendly and reliable. would stay again.
Stayed 4 nights in Jan 2018

8/10 Good

Mark, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant apartment, just 10 mins walk from centre of Los Cristianos. Staff very helpful and pleasant. Apartment clean and fresh looking. No safe, but available in separate room by reception. Good balcony. Balcony door looked like it had been forced a few times with new locks fitted, but don't let that pit you off, just rent a safe. Lots of children. Good for families, but an adults on terrace on roof which was very welcome
Stayed 7 nights in Dec 2017

10/10 Excellent

Ravi chander, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice hotel
We had great holiday at Aguamar. It is located very close to the beach, 10 mins walk, close to all restaurants and supermarkets which are open until 10 in the night. They clean the rooms everyday and change towels. When you book any tours for nearby sightseeing, the pickup point is just across the road a minutes walk from the hotel. Also the free buses from and to Siam Park and mall is very close, 5 mins walk. We have tours booked from hotel reception, and they have all the information of available tours. Taxi stand is also nearby. Kitchen is provided with 2 hobs, fridge and a microwave. Overall I found the hotel good for holidays and near to beach and siam Park (5 mins drive or €4 in a taxi).
Stayed 5 nights in Dec 2017

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very happy would stay again
Great hotel but small in the rooms but very happy overall. No real activities for kids at Xmas if there were it would make for a better atmosphere at the hotel for all.
Stayed 7 nights in Dec 2017

8/10 Good

Bill and Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need.
Comfy bed, good shower, great location. A bit noisy in the morning with people walking about above and to the side. Cooking facility a bit inadequate but ok for breakfast and making a sandwich. Great value for money. We would stay again.
Stayed 7 nights in Dec 2017

6/10 Okay

Daniel, Poole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice stay
All fine. Only bad point are mattresses that are hard as floor is.
Stayed 1 night in Dec 2017

10/10 Excellent

nick, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hitel
No more to add , great hotel everything was great .
Stayed 4 nights in Nov 2017

10/10 Excellent

Lisa, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, very clean and great food!
Wasn’t sure when I booked this hotel due to some mixed reviews but I’m glad I did. Our room was ready within 5 minutes of our arrival at 11:30am although check in time was 5pm! Very chilled out atmosphere and the cleanliness of the hotel all round was fab. The pool area is well kept, every single morning, from clean the shower to the steps the maids take pride in their job. Fresh towels in your room daily and also the floors swept and mopped and bins emptied, fresh bedding twice a week. Our room was perfect for us, really can’t complain. As we were self catering we only ate once at the hotel, which I regret as I was so yummy! A short walk to the beach front, supermarkets and places to eat really near by and few pubs across the road, altough we never once heard any noise. we will definitely be returning to Aguamar!
Stayed 7 nights in Nov 2017

8/10 Good

Jake, UK

Liked: Cleanliness, staff & service, room comfort
Pleasant stay. Impressed with standard of the rooms due to the maids. Expensive bar and restaurant but loads of places nearby. Would stay here again
Stayed 7 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We return for a reason
As returning clients, we are welcomed warmly at the Aguamar and we were also given an upgraded room which was greatly appreciated. Polite and friendly staff, a very comfortable room with a huge living room, well-stocked kitchen and fully-equipped bathroom with good transport links nearby made for a very comfortable stay.
Stayed 5 nights in Sep 2017

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & well located
Hotel staff were all friendly, welcoming and informative. Room was ready shortly after arrival and prior to 5pm official check in time which was a welcome bonus. Room was clean with reasonable facilities and nicely located overlooking the pool area. Location wise, you are not too far from local supermarket, small bars, stroll to town/beach or taxi/bus service. Noise level was generally quiet whilst still atmospheric.

8/10 Good

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and apartment but the bed was not comfortable, plastic mattress covered by a sheet. Aside from that great place and location.

8/10 Good

Julia

Liked: Cleanliness, staff & service

8/10 Good

Sean, leicestershire

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Went with wife and two kids. allowed to check in 3hrs early which was great. Staff all friendly and helpful.apartment clean but would be cramped with four adults. bathroom tired but shower good. Excellent bedroom ceiling fan and portable fan too. Sofa bed not comfy as a sofa. Pool was smaller than seemed on photos but never seemed too busy. Very clean. Usual sunbed reserving and u pay for umbrellas and bed mats. Free wifi was quite frustratingly poor but daughter paid for it and mostly reliable. Overall very good considering price. Would go again. A bit out of the way but 5 euro taxi ride got you to playa de las vistas (best beach) and the great shops, restaurants around there.

10/10 Excellent

Gary, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good area, with access to restaurants & pubs.
It was a great experience with friendly helpful staff. I will be back for sure. Great access to all the facilities you need.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at the Aguamar. The staff were all very helpful and friendly. The accommodation was comfortable and within walking distance of the beach. There were plenty of restaurants and bars close by. The journey from the airport was easy, took approx 15 mins in a cab and cost around 25€ each way. The additional charges for wifi in your room, use of a safety deposit box and sun lounger mats won't break the bank if you want to use them. The linens in the room were rather old but always clean. If our travels take us back to Los Cristianos we would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. Room was clean and comfy. Cooking facilities and kitchenarea was adequate to self cater. I was pleasently surprised.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean and tidy
We can't knock this hotel, very clean and staff friendly. Rooms could do with new flooring, beds are a bit uncomfortable but for the price we couldn't complain. Breakfast great value, nice pool with sun all day. Kids loved it

10/10 Excellent

Mal, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to lots of bars and restaurants
everything went as planned, great hotel great location, 10 minute stroll to the beach.

10/10 Excellent

karen, w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Right from the moment we arrived we felt at home. Reception staff were great. Although lots of reviews show that television is £3.a day, I didn't have to pay anything. Lots of foreign channels but bbc1,BBC, itv1, itv2+1, channel 4 and e4 were all available. There was the usual reserving of seats at the pool but that's the guests fault not the hotels. The hotel can ask guests not to reserve seats but how can they remove towels without asking people in the pool who is using which seat? It happens everywhere I've been and I've been to many destinations and hotels ranging from 3* to 5*. It's true the pool isn't enormous nor is the poolside but it did the trick for us. I'll definitely be back!!!

6/10 Okay

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value apartments, only downside was the location which was a 15-20 minute walk to seafront. Otherwise a really friendly hotel.