Thornhill Holidays

Lovely hotel, great food - all that was missing was a shower

They were doing some work on one of the elevators but that was not a problem. The room was small but fine. It is well located near Queen Street station and a great place to use as a base for visiting the city.

Stayed for only a night and it decent enough for the price and how close it was to the city centre. The staff was friendly and helpful and the check in/check out was super easy and quick. I have seen a bunch of complaints about the noise from other reviews but honestly i didn't hear a thing, possibly due to the fact i stayed on a Thursday night. Hotel was clean. The only downside was the window facing a brick wall, which ruined the experience a little for me which is why i took away a star, the lighting was really dull due to the adjacent brick wall. We didn't make any use of the breakfast so i cant comment on that. Overall it was a good stay due to it being so close to the town centre.

Super stay, staff are incredible and room was gorgeous

Loved the style of the hotel. Stunning decor and very comfortable beds. Staff were also delightful and well informed. The pool was a really decent size - though in contrast to the rest of the hotel the pool area is very grey and uninteresting. Also no jacuzzi. Food and drink very good and the dining room is beautiful. We had a spa suite which was very spacious and comfortable BUT be warned - it is a very long walk from these to the main hotel. I counted walking through 8 fire doors before getting to the spa and from there I think there were another 3 or 4 before reaching the lift! For me there were a few niggles about the room. 1. No magnifying shaving/makeup mirror in the bathroom. I have bad eyesight so couldn’t see to put makeup on 2. Weirdly there was no plug on the sideboard for plugging in the kettle. We had to plug it in on the floor! (Room designer needs a planning lesson) 3. I would have liked a bath as well as shower. I think in a suite you might expect both. But overall a really lovely hotel and I would definitely go back