New York Hotel Guide - Tom's Diner hotels in New York, United States of America.

"No only issue "

"Very average hotel. The rooms are VERY small, with tiny bathroom. The lobby restaurant does not have enough staff to accommodate the hundreds (thousands??) of people looking to purchase coffee and food every morning. The lines are insane at both check-in and for food. They had the mobile room key and online check-in option, but you couldn't use it until you showed ID at the front desk, so its useless."

"Great location on times square. This hotels feels luxury and the rooms are very spacious and comfortable. Staff are pleasant. Cannot fault this hotel at all and would highly recommend "

"Overall, the hotel was solid. Great location, clean and a nice room. I was disappointed there was no coffeemaker in the room and I had to pay a daily “resort fee” when this was New York. I wasn’t going to lounge around the hotel (like a sunny, seaside hotel in Hawaii). "

"Best place to stay on UWS"

"No hot water in either the sink or shower certainly dampened my stay. There's a cute little entryway but other than that...I called down to the front desk numerous times but was not offered any remedy to the "no hot water" situation other than "you have to let the water run for about 5-10 minutes." Well I let the water run in the tub for 30 minutes and not a drop of hot water. As for the sink, when you turned the hot water faucet on absolutely nothing whatsoever came out, not one single drop of water came out. I had to take a quick freezing cold shower to start my day. Certainly not the worst thing in the world however, it should be one of the basics you are able to get when staying at a hotel. No water, poor customer service....beware. Check the water before you unpack your bags."

"The hotel is conveniently located near Times Square. The grab and go breakfast was appreciated! "

"Clean and great location. Easy access to subway"

"Clean room , staff was nice and the room was very comfortable "