Venice Hotel Guide - Tronchetto Waterbus Stop hotels in Venice, Italy.

"The staff were lovely but our 1st room had a toilet that didn’t flush. We told staff & they said they’d look at it. When we returned they said they were able to fix it. We returned to our room and it still did not flush. So they sent someone else up and he could not. They said the only level room left was a lower tier and then they’d move us to a nice room. We had traveled to Santa Chiara and were tired. We had unpacked and the thought of having to pack up again the 1st night and then again the next day was too much. We felt the choices were not good. Hard to believe they didn’t know the Toilet didn’t work prior to our arrival. So they left an access area we had to reach in to flush, and my husband scraped his had in doing so. The next morning I took a shower and reached for a towel, which had brown stains on it. They apologized and offered us ‘free breakfast’ which was nice, but in all reality we should not have been charged for that 1st night."

"The breakfast scrambled eggs were soupy, uncooked, most of the bacon was raw, and sitting in a pool of bacon grease."

"We appreciated the great breakfast to begin our day and that was included with our room cost. Loved the fact that there are actually 2 seating areas in the room for the comfort of 2 people! (which is unusual!). Loved that the room is refreshed each day & towels replaced when necessary. Enjoyed the opportunity to simply go and sit in the lobby when we felt like we needed more space. Enjoyed the fact that it is possible to bring a pizza and drink back to our room in the evening. Found all the staff to be friendly and very helpful. Lastly, the vaporetto Line 2 access within 3 minutes walk - is so simple that it really facilitated our ability to get out and explore Venice. (2 recommended tools include: The Chebateo? app was an essential part to assisting us in being tourists and using the waterbus/vaporetto as well as our Multiday ACTV tickets)."

"Breakfast was very good. Good food and service. Location was very convienant. Just a little older and could use some updates. "

"Friendly and helpful staff. Room and premises was modern, clean, and comfortable. "

"Rooms were clean. Front desk Staff could have been a bit friendlier. The breakfast and the breakfast staff were amazing. Very friendly and eager to help you. "

"Excellent location for an excellent price compared to most Venice locations. Very convenient and easy to get around to and from. Breakfast was awesome. Thanks "

"The room was very clean and neat. Great view, but room was smaller than I expected. It does have everything you need. There is an elevator wich is wonderful esp. If you have a large suitcase. Centrally located to everything. Breakfast was generous. Staff was very attentive and all of staff spoke English and spanish which was a huge plus. Very helpfull with map of town. "

"A beautiful hotel with amazing rooftop bar and breakfast. Recommend a room with view of Venice- stunning"