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"The views from this property are amazing! There is no elevator, so you have to carry your suitcases up and down steep stairs. The hotel is in somewhat degraded condition. This adds to the charm in its external appearance, but the significant paint peeling and a hole in the bathroom ceiling went beyond the disrepair expected. The Junior suite had a good AC unit for the bedroom, and the bed was very comfortable. That was the only AC unit for the room, which meant that the front room with couch and table (and great view!) was warmer than desired, and it would get no AC if the bedroom door was closed. There is no means to get anything to drink or eat at this hotel before 8am or after 8 pm- not even filtered water. Breakfast is included and good but does not open until 8 am, and opened late nearly every day of my visit, making this breakfast less of an option for business travelers who have morning commitments. There isn't even coffee or tea in the rooms to have before the breakfast opens, and there is no nearby coffee shop for early risers. The restaurant is open for dinner every night and again was good and with a wonderful view, but it is closed on Tuesdays and thus there is no way to get food on property on that night. I tried to get food delivery to the hotel since I was on business travel but could not find any place willing to deliver. Without a car, it is less ideal to stay at this hotel for this reason. The staff were all wonderful- helpful and accommodating. "

"The room was nice and clean, the store was a little expensive but you pay for convenience. The pool and hot tub area was nice. Restaurant was wonderful, food may need a little seasoning for some but very good, I loved the garlic soy glazed wings. The staff were nice and helpful by ordering taxis and providing insider tips on where to go. Overall, nice place and I would stay again. "

"The property felt dated and stale except the main lobby area. And the rooms were not updated. The pictures did not match the reality in my opinion."

"Rooms didn’t have working TVs, wet socks on back balcony, no food amenities on site. We did enjoy the luggage storage and muffin in the morning. "

"Just ok.."

"Ocean view, seaweed kept us from snorkeling. A lot of staff don't smile which was weird i thought. Food was great. Shout out to Johnna Willi, best chicken soup i have ever had in my life !! Thanks Johnna. Wish the hot tub was hotter. Most of bar staff are great ! "

"Stayed in 9207and clear view of the bay. Very clean and spacious rooms. Nicer than expected. "

"The property was great but the staff was all new and they ran out of certain menu items."

"The sats on the pool was dirty and the area not not kept clean. I was unable to print my boarding pass because the the printer was not working. The entire system was dirty not cleaned for months. Full of dust."