Oakland Hotel Guide - University of California Board of Regents hotels in Oakland, United States of America.

"One of the best hotels I've stayed at in a long time!!!"

"This was my first time to use Hotels.com I was slightly worried for a moment about the site when i tried to confirm my reservation a week before my stay. The hotel could not find my confirmation number from Hotels .com The reservation number that i received was different from the usual hotel confirmation. Going forward, I recommended Hotels .com give the customer a confirmation number that hotel can easily locate. Also a direct number to their site, as well as to speak to a live representative should there be any questions The Hotel Stay: The rates were pretty good. Was told they charge for breakfast, so i passed. Room was clean nicely arranged. Staff was very nice and helpful. My only con was the pricing for self parking. It was pricey. It should be free if you reserve 2 or more rooms. Especially for a one night stay. Would I use this site again ? Perhaps I would. I don't travel much, but overall it was very nice. Thank you Hotels.com "

"Be careful if you stay longer than one night and don’t have them clean your room. We never had room service for three nights this includes no new towels or sheets either. Also I asked for a broom to sweep out the room we were on the first floor in the back grassy area so dirt and debris followed us inside our sheet and towels were dirty at checkout because they were never changed however they used this to keep my deposit of $100 and banned me from the hotel grounds all together stating that one of the towels had to be thrown away. I used the towel to wipe the floors down before checkout thinking I was cleaning it up and I reminded them every day that we needed new linens but never recieved any. The front desk kept telling me that the maids would bring them but they never did and on the second night we left the room for four hours giving them notice that we would be gone so they could clean the room it wasn’t until after we returned to our dirty room did the front desk tell me they don’t clean rooms that guests are staying in so we wasted half a day staying away for nothing. I think it’s intentional so they can pocket your deposits."

"Clean room conveniently located in downtown Oakland. Odd narrow building with only a few rooms per floor. No bar or room service but they do have a connected Biriyani Cafe with the BEST food next door, and they are open late! Two pluses in our book. Complimentary breakfast looked like standard fare but we did not partake in it. Would stay here again for the value. "

"4 PM check in is too late. 2:00 PM early check in is not early enough. $30 charge to check in at 2:00 PM is ridiculous, it should be part of hotel service and hospitality."

"Very good location "

"I have contacted this place multiple times. I would like my refund. Horrible condition, nothing like the picture"

"We were in a 3rd floor room. I believe we were level with the Dance Club next door. The club sounded like it was literally on the other side of the wall! It was so loud. I could hear the DJs muffled announcements. The club closed at 2 a.m! The bass beat lasted until 2 am. The hotel said there is nothing they could do as they tried "calling the police", complaining, etc. Of course it is a private business. You cannot call the police on them for being loud when it is a dance club. BUT what Hilton could do is not put people in the rooms where it is the loudest OR you could pay to have the loudest rooms sound-proofed. It is not the first time I have stayed in a hotel near a club, reception hall, or theater. The difference here is that Hilton did no sound proofing of the rooms AND then sells them to unsuspecting customers. I couldn't fall asleep until after 2 a.m. and then had to get up early. It was terrible. I am sure that was not the first time they had to give some unhappy customer that same, We've tried everything excuse. Of course, no refund was offered."

"Breakfast was terrible And the curtain was not working and after one day they fixed it "