Viagrande Hotels

"check in very slow , car park is very bad, photo is not match,shower water is low pressure"

"The staff were very helpful. The room was nice but bring your slippers because the floors are tiled. Location was great but some of the towels were quite thin and the toilet could use a little more attention."

"Room not clean, bathroom in particular. Air con did not work. Need investment as very dated "

"We loved this hotel! It is in a fabulous location, right above the bus terminal, and a 5 minute walk from the Main Street. Hotel Ariston has a fabulous sea view. The hotel was spotless. All the staff were so friendly and helpful, always cheerful. Breakfast was amazing.. and plentiful. We loved the music in the evening . We enjoyed a few of evenings in the bar with Giuseppe the bar manager (his 39th year in Hotel Ariston! ) and Giovanni the hotel singer/pianist - he was fantastic!! Giovanni and Giuseppe sang a few duets together… just wonderful ! We will be back!"

"Buffet breakfast was perfection. Staff was super accommodating & helpful. Great location & beautiful too. Room was comfy & beautiful views. I’d love to stay here again. "

"We had superior room with terrace, sea view and was perfect, better in real then on the picture, clean. Breakfast okey. Staff very friendly and helpful. Area nice, 20 minutes drive to centre. "

"The staff is very nice. Our room smelled funny. It was pretty hot in the room one of the days. We thought maybe it was because it was hot. We tried to turn the air conditioning on, but they have the air-conditioning shut off. The only option was heat. They told us to open the window. We were right by the street so that really wasn’t great but it was the only option. We realized the problem is actually that the bathroom smelled funky. If we kept the bathroom door closed all the time the room did not smell bad but the bathroom smelled even worse. It must come from the drains because we noticed that the cleaning staff always closed the bathtub and sink drains. The location was okay. It’s a bit of a walk to the city center. There was no restaurant for dinner so had to leave the hotel. Unfortunately it was rainy and cold so that was kind of miserable. There are no amenities except a pool. "

"The room is pretty small being a twin room and there is even smaller bathroom and we have problem getting boiled clean water because they did not give the kettle , instead there was a coffee machine which was extremely difficult to operate and the cups provided the paper ones were very, very small. As a result we have to buy water bottles from outside to fill the coffee machine. The staff were okay , one gentleman on arrival gave us the wrong message that we were already billed when it was not the case and we were billed at the end when we checked out . Not a big deal but we kept looking at our credit card and bank statements to check whether it was already done or not which was a bit of a waste of time and unnecessary, one of the girls at the reception kindly gave us a small bottle water so that was appreciated. Overall it was okay but it would do with a bit more space to put things on like toiletries in the bathroom and also the roof off restaurant was costly and the view wasn’t that brilliant anyway."

"This is a very nice hotel and the staff is very helpful. It’s in a great location, close to everything in Taormina. Would stay here again. Breakfast was good with plenty of food. Do NOT use the ATM near the travel agency down the street, there is a pair of them. HUGE SCAM, they don’t provide receipts and ripped me off by 50 dollars. "